Pest control service · La Marque, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 53 rodent controliPosition by Experts Score among all companies we track in this category. · better than 46%
4.9★★★★★1,891 Google reviews · 24 photos
94%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
$121typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Killum Pest Control 4.9 out of 5 based on 1891 reviews, with the owner responding to 67% of them. Customers frequently highlight punctual appointments, thorough interior and exterior treatments, and helpful communication from office staff and technicians who accommodate pets. Common criticisms involve billing discrepancies where final costs exceeded initial quotes, incomplete termite reports, and instances where warranty claims were denied after partial service failures.
Google rating: 4.9 out of 5 from 1,891 reviews (94% five-star).
Reviews on this page: 1,891 Google reviews (1,180 with written comments, 6 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 23, 2026.
Service: Rodent Control serving La Marque, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other rodent control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Killum Pest ControlRodent Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Killum Pest Control: 91/100 on this factor. Category median: 94.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Killum Pest Control: 93/100 on this factor. Category median: 92.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Killum Pest Control: 87/100 on this factor. Category median: 98.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Killum Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Killum Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Killum Pest Control: 63/100 on this factor. Category median: 98.B
63
Bar = this company · dark tick = category median.
Star ratings
1,891 Google reviews we collected
4.9of 5
5 stars1,78694%
4 stars714%
3 stars80%
2 stars70%
1 star191%
Praise vs complaints
Phrases our text analysis found in 1,180 written reviews
99%praise
Praise1,97399%
Complaints201%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price7432%
Reasonable14664%
Overpriced10%
Not sure83%
$121+9% vs typical rodent control
Middle half of what 161 customers paid ($103–$151) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude68935%
Quality & results40720%
Speed & response39120%
Would recommend20110%
Communication1678%
Price & value794%
Honesty & trust593%
What customers talk about
We read 1,180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…around the house price was fair they show up on time office was very helpful and so was technician than you killum pest control…”
“Called in for a quote and the lady was really rude did not listen to my needs .”
“Thorough quarterly service of the inside and outside of my home.”
“Their rodent service didn't solve the problem they didn't seem to have alot of concern for trying to figure out another solution besides putting poison down.”
“…l with ant we had in and around the house price was fair they show up on time office was very helpful and so was technician than you killum pest contr…”
“Highly recommend this company if you have a rodent or pest issue.”
“Would not recommend based off of experience on the phone”
“He took the time to explain what he was doing and made sure everything was taken care of.”
“killum pest control with ant we had in and around the house price was fair they show up on time office was very helpful and so was technician than you…”
“Second guy…half the price ($250…so expensive for what it is).”
“Easy to schedule, punctual, knowledgeable, reliable and accommodative.”
“They inspected and took our money but never have a report for us.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Killum Pest Control for 8 kinds of job. Pick one to see what they paid and said.
LLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
10/2026 - had Thomas come out for my quarterly spray. He was very kind and was careful around my pets. He even told me if I had issues in a couple of weeks to let them know and he would come back out and spray again. Super great company and great people to work with!
Original review 10/2025
Had a termite inspection…
Paid $200+Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
MikeLocal Guide · 74 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Polite, personable and very efficient.
Positive experience from start to finish!
Jessica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Clint came out yesterday to do our pest control, and we were really happy with the service. He was right on time, very professional, and super friendly. He took the time to explain what he was doing and made sure everything was taken care of.
It’s refreshing to have someone who actually shows up when they say they…
Paid $180–200Great priceAnt extermination
Mary10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I always appreciate how thorough they do their spraying and they take time to let me know they r there. It is a rental and that is important to me
Paid $100–120Great priceHome inspection
KarenLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We have had Kill'um Pest Control service our home for over 30 years. They are very easy to work with. We have had the privilege of the same technician for all our service needs
Very spoiled by the service and ease of working with the appointment crew.
LubaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Easy to schedule, punctual, knowledgeable, reliable and accommodative. Great service.
Paid $160–180Reasonable priceGeneral pest inspection
10/2026 - had Thomas come out for my quarterly spray. He was very kind and was careful around my pets. He even told me if I had issues in a couple of weeks to let them know and he would come back out and spray again. Super great company and great people to work with!
Original review 10/2025
Had a termite inspection (none found thankfully) and a couple of days later had termite bait stations installed and perimeters sprayed. I signed up for quarterly sprays and biannual termite checks. Very nice folks and prompt service.
Price assessment: Reasonable price
Price: $200+
Services: Home inspection, Termite inspection, General pest inspection, Bug & insect extermination
Response from the owner · 9 months ago
Lorena
Thank you for your five star review. We are so happy that we’re able to provide protection for your house before you ever have termites. we look forward to protecting you and your home for many years to come.
Ray Cantu6 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
We call killum pest control with ant we had in and around the house price was fair they show up on time office was very helpful and so was technician than you killum pest control
Response from the owner · 6 days ago
Ray,
Thank you for your five star review. We are so happy we were able to get rid of your ant problem at a fair price.
Margaret FreemanLocal Guide · 74 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Clint did a great job. Really liked that he took our chickens into consideration and did not use granules that they could have easily mistaken as chicken feed.
Response from the owner · 6 days ago
Ginelle,
Thank you for your five star review. We definitely wanna make sure that we take care of people and pets during our treatment.
Robert Gaines8 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Clint came out yesterday to do our pest control, and we were really happy with the service. He was right on time, very professional, and super friendly. He took the time to explain what he was doing and made sure everything was taken care of.
It’s refreshing to have someone who actually shows up when they say they will and takes pride in their work. We really appreciate Clint and will definitely be requesting him again for our future services. Highly recommend!
Price assessment: Great price
Price: $180–200
Services: Ant extermination
Pest type: Ants, Cockroaches
Response from the owner · 6 days ago
Jessica,
Thank you for your five star review. We are so happy that you recognize Clint’s hard work and professionalism.
Stephen Edwards11 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
