Experts Reviews · Company report
Kilter Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Kilter Termite and Pest Control

Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kilter Termite and Pest Control is better than 74% of wildlife removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kilter Termite and Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Kilter Termite and Pest Control for 8 kinds of job.

Kilter Termite and Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#252 / 265
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Ant extermination”

Belinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy to make an appointment and they showed up within reasonable time. Technician Alexander was great Very helpful, informative, courteous, and respectful of my property

Reasonable priceAnt extermination
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Efficient and courteous

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Technician was very knowledgeable and efficient. He also sprayed the garage since I spotted ants there.

Ant extermination
scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

always friendly and professional. They take time to ask about problem areas and will address as needed.

Paid $60–80Reasonable priceAnt extermination
scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They come every two months to keep the ants out. The employees are friendly and professional. They care about the quality of their work.

Paid $60–80Reasonable priceAnt extermination+ Quality+ Professionalism
Monica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service today - technician found a large wasp nest during routine inspection and was able to take care it. Thanks!

Paid $80–100Great priceGeneral pest inspectionAnt extermination
michaelLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Manuel and Alvaro have performed excellent work at our home!

Termite exterminationAnt extermination+ Professionalism
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them for termites with great success. They don’t use poison . This time they came out to spray for ants & spiders. I had spider bites & ants on my counter before they came out. They’re all gone now. The Tec was a really nice guy. Called before he came to let me know time he would arrive. I would give them more stars if I could.

Ant exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Kilter for a few years and now have no ants, mice or any indoor bugs. We will definitely continue to use their service. Thank you Lynn

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Really3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Noone supervisor has been out to monitor his work. As a customer, I shouldn't have to go behind their technician to make sure he's doing a professional job. Being a contractor myself, I would not do business with this company. I don't know why my real estate agent was so insistent on using this company.

Ant exterminationTermite extermination− Responsiveness− Punctuality
Alondra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service and very helpful.

Ant exterminationCockroach exterminationSpider extermination
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Chris and crew finished the time consuming job of cleaning out the attic insulation of our property. They were extremely polite, clean, and professional. Both days they covered the walkway and adjoining crawl space area with plastic. They sealed multiple openings as well. Steven, the previous day sealed all outside…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
HillaryEdited 7 months ago★★★★★

Rating only, no written review.

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Victor4 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent extermination+ Punctuality
Lety4 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Tzitzitlin6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism

Price

$246+122% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection93$86–$371
Termite extermination83$214–$426
Home inspection80$71–$176
General pest inspection39$66–$131
Rodent extermination36$81–$323
Bug & insect extermination17$73–$141
Ant extermination16$81–$246
Spider extermination14$66–$141

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