Experts Reviews · Company report
Kilter Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Kilter Termite and Pest Control

Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kilter Termite and Pest Control is better than 74% of wildlife removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kilter Termite and Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Kilter Termite and Pest Control for 8 kinds of job.

Kilter Termite and Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$176
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#224 / 261
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 82 Google reviews tagged “Home inspection” · showing 40

Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Chris and his assistant were the technicians assigned to do today’s termite inspection. They were both super friendly, knowledgeable, and very thorough both inside and outside. I would like to request that they return again next year.

Paid $200+Not sureHome inspection
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and informative!

Not sureHome inspectionTermite extermination
Taunya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gavin came to our house and did the full inspection. I have used Kilters for many years and this is the second time we have had Gavin as our inspector. He is very professional and thorough. Really enjoys his job and really does the extra mile on doing the inspection. I always wanna have him for my yearly inspection!…

Paid $200+Reasonable priceHome inspection
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was great

Not sureHome inspection
Rene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very detailed with inspection, explained what he serviced, very friendly, easy to talk to.

Home inspection
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love the work. Joshua is very friendly and professonal.

Paid $200+Reasonable priceHome inspection
AliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have a service contract with them. They are fantastic, responsive and respectful. Sven did our complimentary contract inspection today and he was on time and professional

Great priceHome inspection
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good technician. thank you.

Paid $200+Not sureHome inspection
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The technician that visited my house today was over the top excellent. He was so friendly, sense of humor, he was extremely complete in the job that he did, and gave me a summary of how things were going here as far as pest control.I consider this service a part of the upkeep of my property and I love having this…

Reasonable priceHome inspection
Aneez6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve is amazing

Paid $200+Reasonable priceHome inspection
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Stevan thoroughly inspected the house and found no problems

Reasonable priceHome inspectionTermite inspection
KristyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alexander is Knowledgeable, competent and respectful!

Home inspectionRodent extermination
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Professional, personable technician did a thorough check of the atrium, garage, patio & patio cabinet where we've had termites in the past.

Paid $200+Not sureTermite inspection+ Punctuality+ Quality+ Professionalism
ReeceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fair prices and excellent communication

Home inspectionTermite inspectionTermite extermination
Vlasis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technician was excellent. Treated all areas needed and inspected the rest.

Paid $200+Reasonable priceHome inspection
Margie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job

Paid $200+Reasonable priceHome inspection
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

As always the inspector was knowledgeable courteous and professional. Javier did the expected and more. Informing me that all is great in my home! I have been a happy kilter client for 20 years and will continue to use their services

Paid $200+Great priceHome inspectionTermite inspectionGeneral pest inspection
Peter11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Moises did an outstanding job servicing our house. He was on time and very thorough!

Reasonable priceHome inspection
patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Timely response and helpful staff. Our issue was resolved quickly and efficiently.

Paid $200+Reasonable priceHome inspection
Paul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love your service Josh was right on. 100% Professional.

Great priceHome inspection
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Victor was great today.😁

Paid $200+Great priceHome inspectionRodent exterminationGeneral pest inspection
Derek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stevan is always courteous, informative and does a great job.

Reasonable priceHome inspection
josie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thanks for the person ( Moses) was for kind and did a great job job. Very well mannered and I’ll see him I 3 months. Thanks

Paid $80–100Great priceHome inspection
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did an excellent job for my pest control. The guys who came were very friendly and super transparent about the services they recommended. They gave me all the information I needed to make a good decision and weren't pushy about any of their services. They came perfectly on time and agreed to do an inspection the very next day.

Great priceHome inspectionRodent extermination
Z6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Extremely disorganized and I am spending too much time to get someone on customer service. They keep saying they will call back with an answer but had to call myself to follow up and still no answer. Unfortunately they have one year contract but I will not renew my contract. I won't recommend this company.

Paid $200+OverpricedHome inspectionRodent exterminationTermite inspection
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

great service.

Home inspection
Joan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always professional and on time! Very helpful and supportive in dealing with any issues that arise.

Paid $200+Reasonable priceHome inspection
Vivian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He listened to my concerns about many ants and spiders. Then he had me show him places that had been over run with them. Great job. He made sure I knew I could call him with any other areas of concern

Paid $40–60Reasonable priceHome inspectionRodent exterminationTermite inspection
BillLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've had termite, rat & pest service from numerous companies, and I've stuck with Kilter Termite & Pest Control, from great help in the office to pros like Anthony coming quarterly to the house, Kilter gets it done.

Great priceHome inspection
BOB5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

After a mixup in getting the initial inspection, we met and Marcellus gave a very involved and thorough inspection. Showed me all the areas where termites were having a feast. Even notified me of a leaky pipe under the house. Scheduled termite treatment for the very next day. John arrived and spent 4 hours…

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josh performed a thorough inspection of my home for termites even pointing out some mold in my fascia board due to a possible roof leak.

Paid $80–100Reasonable priceHome inspection
dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The guy was great. Explained everything in detail and did the work as needed. Came on time. He did great work

Paid $200+Home inspection
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great inspector, very thorough

Home inspection
Mildred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

I am not sure what services were provided since I was not home nor aware of the appointment.

Paid $180–200OverpricedHome inspection
Laurie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Steven did a very thorough termite inspection of my house inside and out and treated a number of places where he found infestations. I have had Kilter service for many years and also have used their construction crew repair pergolas and beams that had sustained dry rot. In all of my experience with Kilter I have…

Home inspectionTermite inspectionTermite extermination
Cynthia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Anytime I call for service I get an immediate home appointment.

Paid $1–20Great priceRodent exterminationTermite extermination
Vicky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had Anthony and he is an excellent Service Man he does his job very well and has good customer services skills!

Paid $60–80Great priceHome inspection
RonnieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

We received an inspection from Mike, he told my wife he was going to walk around and complete his inspection. My wife heard lots of banging and noticed through the window that he was poking around the house with a pole. Come to find out he smashed up parts of our house that had some termite damage, along with…

OverpricedHome inspection
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joshua arrived on time and went right to work. He inspected all the areas and treated any problem spots. This is the 4th or 5th year he has inspected our home, and each time he does excellent work! Thanks for a job well done! Sincerely, Dennis Hudson

Reasonable priceHome inspection
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been using Kilter consistently for years. No more termite swarms in hot weather! They respond quickly if you notice droppings + wings. Thorough search for subterranean termites + access attic, sheds, garage etc. knowledgeable + professional.

Paid $200+Not sureHome inspectionTermite inspectionTermite extermination

Show more home inspection reviews (42 more) →

Price

$246+122% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection93$86–$371
Termite extermination83$214–$426
Home inspection80$71–$176
General pest inspection39$66–$131
Rodent extermination36$81–$323
Bug & insect extermination17$73–$141
Ant extermination16$81–$246
Spider extermination14$66–$141

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