Experts Reviews · Company report
Kilter Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Kilter Termite and Pest Control

Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kilter Termite and Pest Control is better than 74% of wildlife removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kilter Termite and Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Kilter Termite and Pest Control for 8 kinds of job.

Kilter Termite and Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#287 / 315
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 37 Google reviews tagged “Rodent extermination”

Marci9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician was very thorough and professional, as well as being friendly. He did a good job!

Paid $100–120Reasonable priceRodent extermination
Stacy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Inspector/technician shows up on time, is very helpful, and thorough.

Reasonable priceRodent extermination
Jade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kilter always does a great job of protecting my home against rodents, water bugs, spiders, and other pests. The Technicians are always very friendly and informative. Big thumb’s up to Kilter 👍🏾!!

Paid $100–120Great priceRodent exterminationCockroach exterminationBug & insect extermination
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kilter did outstanding work on our rodent problem and our termite issues.

Paid $200+Great priceRodent exterminationTermite inspectionTermite extermination
KristyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Alexander is Knowledgeable, competent and respectful!

Home inspectionRodent extermination
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Victor was great today.😁

Paid $200+Great priceHome inspectionRodent exterminationGeneral pest inspection
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kilter is very professional and highly recommended

Rodent extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did an excellent job for my pest control. The guys who came were very friendly and super transparent about the services they recommended. They gave me all the information I needed to make a good decision and weren't pushy about any of their services. They came perfectly on time and agreed to do an inspection the very next day.

Great priceHome inspectionRodent extermination
Z6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Extremely disorganized and I am spending too much time to get someone on customer service. They keep saying they will call back with an answer but had to call myself to follow up and still no answer. Unfortunately they have one year contract but I will not renew my contract. I won't recommend this company.

Paid $200+OverpricedHome inspectionRodent exterminationTermite inspection
Harla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always professional, friendly and on time.

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
ROBERT5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Did a good job - polite and friendly

Rodent exterminationService not listed
Vivian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He listened to my concerns about many ants and spiders. Then he had me show him places that had been over run with them. Great job. He made sure I knew I could call him with any other areas of concern

Paid $40–60Reasonable priceHome inspectionRodent exterminationTermite inspection
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service

Paid $40–60Reasonable priceRodent extermination
Cynthia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Anytime I call for service I get an immediate home appointment.

Paid $1–20Great priceRodent exterminationTermite extermination
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician arrived on time and completed his task professionally.

Rodent extermination
AlbertaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Kilter for years for a variety of services- always professional with quality services.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
SeánLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you're looking for Termite/Rodent/Pest services...call Kilter. Save yourself some time, I've done the work for you as I had 5 other termite/pest control companies for quotes - no one came close to Kilter with regards to the inspection (incredibly thorough) and quote. Extremely professional. Glad I made the switch from Terminix to Kilter.

Great priceHome inspectionRodent exterminationTermite inspection
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Their customer service interface over the phone is very good. John the manager came out to our house and was professional, thorough with excellent customer service.

Rodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value
Gerri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I want Kilter to know how much we appreciate Rodney Daniels, who is the tech that comes out to service our Townhome community Bi-monthly for rodents, and all pesky insects. He is very professional, and he is always on time within the window of time that the company sets. He always completes all of the tasks that…

Rodent exterminationSpider extermination+ Punctuality+ Professionalism
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rodney really covered all our problem areas then asked if there were any other areas that he should check. He really did a nice job

Rodent exterminationTermite inspection
Ola6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Left my attic area was left very dirty, I had just had my hallway painted and I informed the workers. The dirt that was left on the entrance to my attic was unbelievable. I was not happy to have to clean this up. They could have informed me of the clean up need vs just leaving.

Rodent extermination− Professionalism
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Kilter for a few years and now have no ants, mice or any indoor bugs. We will definitely continue to use their service. Thank you Lynn

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will and the wonderful staff at Kilter take care of many of our rental properties and have been an absolute pleasure to work with. Very responsive, very courteous, and prompt- definitely recommend their services.

Rodent extermination
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my first time having Kilter come out for rodents (we normally use their termite services) and I am so happy to have a continuing relationship with this business. Unfortunately we discovered a busy rat’s nest on our property and needed to control the situation. As always, I was thoroughly impressed with…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Customer service from the Long Beach office was amazing. Thank you LB for getting me on service so quickly for a horrid rodent issue!

General pest inspectionRodent extermination+ Professionalism
StephanieLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

I had a great experience with Kilter for our termite issue. While our Rodex experience wasn't ideal, whenever we contacted or dealt with Kilter (whether in person or by phone), every employee was polite, professional and responsive. Sue and Billy have both been exceptional and helpful whenever we've reached out.…

General pest inspectionRodent exterminationTermite extermination
MsTwintime5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rodney provided exceptional customer service. He answered all of questions to our satisfaction.

Rodent exterminationSpider extermination
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Chris and crew finished the time consuming job of cleaning out the attic insulation of our property. They were extremely polite, clean, and professional. Both days they covered the walkway and adjoining crawl space area with plastic. They sealed multiple openings as well. Steven, the previous day sealed all outside…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionTermite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureHome inspectionRodent extermination
ConnieLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
Raquel11 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent extermination
Natasha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspectionRodent exterminationTermite inspection
Victor4 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent extermination+ Punctuality
ColinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism
Lety4 years ago★★★★★

Rating only, no written review.

Ant exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Trish5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality

Price

$246+122% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection93$86–$371
Termite extermination83$214–$426
Home inspection80$71–$176
General pest inspection39$66–$131
Rodent extermination36$81–$323
Bug & insect extermination17$73–$141
Ant extermination16$81–$246
Spider extermination14$66–$141

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