Experts Reviews · Company report
Kilter Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Kilter Termite and Pest Control

Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kilter Termite and Pest Control is better than 74% of wildlife removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kilter Termite and Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Kilter Termite and Pest Control for 8 kinds of job.

Kilter Termite and Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#177 / 258
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Spider extermination”

Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eric does a fantastic job and pay attention to every detail when he does the service always very polite, helpful, and knowledgeable about any questions I may have

Paid $180–200Great priceSpider exterminationBug & insect extermination
Patti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent work. Good customer relations. Thorough.

Paid $120–140Reasonable priceSpider extermination
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Efficient and courteous

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Harla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always professional, friendly and on time.

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I've been using Kilter for years now with quarterly visits. I have no complaints. They text or call to let me know when they're coming. They ring the doorbell and/or call when they're here, and they do their job with no fuss. Today, I asked for attention to a specific area that was inaccessible from the exterior of…

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
StephanieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My technician was extremely thorough, professional and very pleasant.

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
Gerri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I want Kilter to know how much we appreciate Rodney Daniels, who is the tech that comes out to service our Townhome community Bi-monthly for rodents, and all pesky insects. He is very professional, and he is always on time within the window of time that the company sets. He always completes all of the tasks that…

Rodent exterminationSpider extermination+ Punctuality+ Professionalism
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them for termites with great success. They don’t use poison . This time they came out to spray for ants & spiders. I had spider bites & ants on my counter before they came out. They’re all gone now. The Tec was a really nice guy. Called before he came to let me know time he would arrive. I would give them more stars if I could.

Ant exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Alondra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service and very helpful.

Ant exterminationCockroach exterminationSpider extermination
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rodney from Kilter Pest Control was our service person on 8/24/2020. He was on time and contacted us when he arrived and was about to begin spraying. He completed the job quickly and without any problems. I appreciated his call to let me know he was finished. We have been very happy with the services provided by Kilter’s staff.

Flea & mite exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
MsTwintime5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rodney provided exceptional customer service. He answered all of questions to our satisfaction.

Rodent exterminationSpider extermination
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Chris and crew finished the time consuming job of cleaning out the attic insulation of our property. They were extremely polite, clean, and professional. Both days they covered the walkway and adjoining crawl space area with plastic. They sealed multiple openings as well. Steven, the previous day sealed all outside…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Anthony3 years ago★★★★★

Rating only, no written review.

Spider extermination
Tzitzitlin6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism

Price

$246+122% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection93$86–$371
Termite extermination83$214–$426
Home inspection80$71–$176
General pest inspection39$66–$131
Rodent extermination36$81–$323
Bug & insect extermination17$73–$141
Ant extermination16$81–$246
Spider extermination14$66–$141

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