Experts Reviews · Company report
Kilter Termite and Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Kilter Termite and Pest Control

Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kilter Termite and Pest Control is better than 74% of wildlife removal services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kilter Termite and Pest Control is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kilter Termite and Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kilter Termite and Pest Control is better than 81% of wildlife removal services.A
81

Reviews for your job

Customers hired Kilter Termite and Pest Control for 8 kinds of job.

Kilter Termite and Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#157 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 83 Google reviews tagged “Termite extermination” · showing 20

Sherie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The service I have received has been exceptional

Paid $200+Reasonable priceTermite inspectionTermite extermination
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and informative!

Not sureHome inspectionTermite extermination
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Inspector was on time, courteous & thorough. No termites at this time. Company took care of previous infestations promptly, especially with 2 year warranty.

Reasonable priceTermite inspectionTermite extermination
Val4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arrived at nine this morning and just completed termite killing all around my house, subterranean and roof attic excellent

Paid $200+Reasonable priceTermite extermination
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough and knowledgeable. I liked that they took care of the termites, but could also do the repair work.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Needed what looked like a followup touch up in one spot. Service was performed and additional touch up just in case. Good service.

Termite extermination
Vlasis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The process was pretty easy and quick! Thanks!

Paid $200+Reasonable priceTermite extermination
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kilter did outstanding work on our rodent problem and our termite issues.

Paid $200+Great priceRodent exterminationTermite inspectionTermite extermination
ReeceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fair prices and excellent communication

Home inspectionTermite inspectionTermite extermination
Charlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Andrew Williamson was very knowledgeable and professional. He explained the different options which helped me choose the best option to solve my problem. The technicians were also very nice and professional.

Paid $200+Not sureTermite inspectionTermite extermination
AndrewLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a great experience with Kilter Termite & Pest Control and wanted to call out the excellent service we received—especially from our technician, Cory. Cory was professional, thorough, and clearly very knowledgeable. He took the time to walk us through the entire treatment process, explaining what he was doing…

Paid $200+Great priceTermite inspectionTermite extermination
S.Local Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Stay AWAY at all costs from this company. They hire subcontractors from unqualified companies and people. Your property may be in severe danger and incur costly damage. There is no one accountable. They will give you a manager named Louis to call you back. Even if your house is burning down because of their service,…

Termite extermination
Z6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Extremely disorganized and I am spending too much time to get someone on customer service. They keep saying they will call back with an answer but had to call myself to follow up and still no answer. Unfortunately they have one year contract but I will not renew my contract. I won't recommend this company.

Paid $200+OverpricedHome inspectionRodent exterminationTermite inspection
Harla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always professional, friendly and on time.

Paid $80–100Reasonable priceRodent exterminationTermite exterminationSpider extermination
Vivian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He listened to my concerns about many ants and spiders. Then he had me show him places that had been over run with them. Great job. He made sure I knew I could call him with any other areas of concern

Paid $40–60Reasonable priceHome inspectionRodent exterminationTermite inspection
BOB5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

After a mixup in getting the initial inspection, we met and Marcellus gave a very involved and thorough inspection. Showed me all the areas where termites were having a feast. Even notified me of a leaky pipe under the house. Scheduled termite treatment for the very next day. John arrived and spent 4 hours…

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination
Bernard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding sevice.

Termite extermination
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Andy is really nice!!

Great priceTermite extermination
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

prompt and friendly service

Reasonable priceTermite inspectionTermite extermination
Joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have had a yearly contract for quite a while. Kilter always responds in a timely manner and technicians are great. Special shout out to Stevan who was here this morning!

Paid $200+Reasonable priceTermite inspectionTermite extermination

Show more termite extermination reviews (63 more) →

Price

$246+122% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection93$86–$371
Termite extermination83$214–$426
Home inspection80$71–$176
General pest inspection39$66–$131
Rodent extermination36$81–$323
Bug & insect extermination17$73–$141
Ant extermination16$81–$246
Spider extermination14$66–$141

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