How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREKilter Termite and Pest Control
Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Kilter Termite and Pest Control for 8 kinds of job.
Kilter Termite and Pest Control for termite extermination
Clear ✕All 83 Google reviews tagged “Termite extermination”
The service I have received has been exceptional
Professional and informative!
Inspector was on time, courteous & thorough. No termites at this time. Company took care of previous infestations promptly, especially with 2 year warranty.
Arrived at nine this morning and just completed termite killing all around my house, subterranean and roof attic excellent
Very thorough and knowledgeable. I liked that they took care of the termites, but could also do the repair work.
Needed what looked like a followup touch up in one spot. Service was performed and additional touch up just in case. Good service.
The process was pretty easy and quick! Thanks!
Kilter did outstanding work on our rodent problem and our termite issues.
Fair prices and excellent communication
Andrew Williamson was very knowledgeable and professional. He explained the different options which helped me choose the best option to solve my problem. The technicians were also very nice and professional.
We had a great experience with Kilter Termite & Pest Control and wanted to call out the excellent service we received—especially from our technician, Cory. Cory was professional, thorough, and clearly very knowledgeable. He took the time to walk us through the entire treatment process, explaining what he was doing…
Stay AWAY at all costs from this company. They hire subcontractors from unqualified companies and people. Your property may be in severe danger and incur costly damage. There is no one accountable. They will give you a manager named Louis to call you back. Even if your house is burning down because of their service,…
Extremely disorganized and I am spending too much time to get someone on customer service. They keep saying they will call back with an answer but had to call myself to follow up and still no answer. Unfortunately they have one year contract but I will not renew my contract. I won't recommend this company.
As always professional, friendly and on time.
He listened to my concerns about many ants and spiders. Then he had me show him places that had been over run with them. Great job. He made sure I knew I could call him with any other areas of concern
After a mixup in getting the initial inspection, we met and Marcellus gave a very involved and thorough inspection. Showed me all the areas where termites were having a feast. Even notified me of a leaky pipe under the house. Scheduled termite treatment for the very next day. John arrived and spent 4 hours…
Outstanding sevice.
Andy is really nice!!
prompt and friendly service
We have had a yearly contract for quite a while. Kilter always responds in a timely manner and technicians are great. Special shout out to Stevan who was here this morning!
Steven did a very thorough termite inspection of my house inside and out and treated a number of places where he found infestations. I have had Kilter service for many years and also have used their construction crew repair pergolas and beams that had sustained dry rot. In all of my experience with Kilter I have…
Anytime I call for service I get an immediate home appointment.
I’ve been using them for about 4 years now. Always reliable. They’ve done our regular bug sprays as well as when I first got my house they did a termite inspection and tented the house. Super easy and professional. Good prices, would definitely recommend them.
👍👍
Been using Kilter consistently for years. No more termite swarms in hot weather! They respond quickly if you notice droppings + wings. Thorough search for subterranean termites + access attic, sheds, garage etc. knowledgeable + professional.
We first used Kilter 7 years ago and we couldn't be happier. No tenting...no hotel overnights and no sending our dogs to daycare. Their method works perfectly. ( See photo).
I have nothing but great things to say about this company. 1. When you leave a message with them, they actually CALL YOU BACK! Last time I left a message after hours, and they called me back first thing in the morning! I’m so used to companies not calling me back so I always prepare myself to make a call again the…
Showed up right on time. Your technician, Simon, was very thorough, explained all about the process & spent alot of time performing the treatment. Got a little more education concerning treatment & prevention. Excellent service.
Manuel and Alvaro have performed excellent work at our home!
If you're looking for Termite/Rodent/Pest services...call Kilter. Save yourself some time, I've done the work for you as I had 5 other termite/pest control companies for quotes - no one came close to Kilter with regards to the inspection (incredibly thorough) and quote. Extremely professional. Glad I made the switch from Terminix to Kilter.
Yes they are wonderful and very professional. Mike is very attentive to all aspects of the treatment and care.
We have been using Kilter Termites for many years. We like the contract we are on as we have our property inspected and treated annually. Kilter is easy to work with.
Kilter has been my termite service provider for over 20 years and I would not hesitate to recommend them to anyone looking to get rid of the problem at a fair price. Their methods work! Thanks, Steve Fordiani
Prompt response when I called having what was identified as a subterranean termite problem. Knowledgeable, personable inspector (Marcellas) and service guys (John and Alan). Work was done quickly. It's a bit too soon to tell (there is a two month window before the warranty kicks in), but if indeed the termites…
From the beginning, the inspection, estimate, explanation of everything was so complete and thorough and with such a pleasant attitude.
Every aspect of our work with Kilter was impressively pleasant. From the expert and thorough inspection, then explaining the options and their willingness to work within our budget and time constraints. The office staff over the phone were patient with our questions and flexible with payments and paperwork.…
I have drywood termites - yuck! I have used Kilter before so received an estimate from them and another company. I went with Kilter and am very pleased. Joshua (inspector) was professional and nice, thorough with his inspection and not pushy for the job. Once we signed up, the service opening was fast and…
Kilter was not the cheapest quote I received, but I was confident from the extremely thorough inspection and detailed walkthrough of what they found that they were the way to go.
From Inspector Marcellus to Treatment Technician John, the service was professional, articulate communications, and fair value for the price to date. We will wait for 3 weeks to reinspect for delayed results. The 2 year warranty is another value.
I previously gave a great review regarding the termite treatment we received. They later came to replace our damaged wood. They replaced everything better than new. We agreed in advance to also repaint the undamaged wood. The painting was as good as any company specializing in painting. The crew started on time both…
We have used Kilter for a few years and now have no ants, mice or any indoor bugs. We will definitely continue to use their service. Thank you Lynn
Lenny is the best....came out, did an inspection of our property, explained what was happening with regards to the termites, explained what was going to happen with respect to treatment...David came out and treated all the areas identified, was professional and explained what he was going to do ...great experience
Great service today. Your technician was professional and courteous
Quick, clean and professional
Kilter did the termite work two years ago and this year removed old insulation and replaced it with new. Work was done very professionally and are very happy with their service.
Excellent service and professionalism. Would highly recommend.
Friendly, helpful, very efficient. Explain things quite well. Jerry nice job replacing damaged wood. Walked us around showing where all the problems were.
Totally unacceptable. Next day of extermination, termites (at least 10) still walking around. Please have James call me.
We entered into a contract with Kilter to have our house exterminated for termites. The gentleman, Alex, who came over to perform the service was remarkable. First of all he was extremely professional in terms of how he presented himself and the service to be performed. He was extremely meticulous in examining every…
Very nice and courteous and excellent service.
Erik was professional, friendly and on time. He was very thorough in treating all the areas listed from the inspection report. I would recommend Kilter Termite for all your needs. We've had an annual contract for over 25 years. I'll always trust my home to Kilter.
Noone supervisor has been out to monitor his work. As a customer, I shouldn't have to go behind their technician to make sure he's doing a professional job. Being a contractor myself, I would not do business with this company. I don't know why my real estate agent was so insistent on using this company.
We’ll first, making the appointment for the inspection was quick and easy and they scheduled me in three days later, Sue was great! Then a gentleman Anthony came out and did a thorough inspection of my whole house. He checked everything, very professional! Then a few days later a gentleman by the name of Fernando…
Very professional very informative took the time to break things down so I can manage my pets and work life around the steps to complete my projects took us through the process several times until we were comfortable with the plans and thoroughly answered all our questions
I had a great experience with Kilter for our termite issue. While our Rodex experience wasn't ideal, whenever we contacted or dealt with Kilter (whether in person or by phone), every employee was polite, professional and responsive. Sue and Billy have both been exceptional and helpful whenever we've reached out.…
Anthony is Hands down THE BEST rep I've ever dealt with for ANY company. Super honest, trustworthy, up front and VERY helpful !!! The staff in the office that coordinates everything, especially Sue is also FANTASTIC !!! This is a NO PRESSURE company, with EXCELLENT AND FAUR PRICING AND QUALITY SERVICE !!!! Hard…
The service was performed by Eddie Palma. He was professional and extremely thorough with the annual inspection and treatment of my home. I would like him to be assigned to my next inspection.
I don't think I've ever left a review for any business before but Kilter has been great. I don't live in the area that I needed service but it's a business and needed service fast. So I had to call around. Kilter was able to get there 5 days faster than any other company. I have no complaints so far and I'm not…
Both inspection (Anthony) and treatment (James) were done by professional, personable, and knowledgeable individuals. Very responsive with a thorough quote, and very responsive to any and all questions before, and after, treatment Polite, well mannered, clean in appearance and work site, and did not rush either…
I was helped by a sweet lady named Yanet or Yared never the less she was quite helpful and she explained everything so well. I was quite pleased with this service!!!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 93 | $86–$371 |
| Termite extermination | 83 | $214–$426 |
| Home inspection | 80 | $71–$176 |
| General pest inspection | 39 | $66–$131 |
| Rodent extermination | 36 | $81–$323 |
| Bug & insect extermination | 17 | $73–$141 |
| Ant extermination | 16 | $81–$246 |
| Spider extermination | 14 | $66–$141 |
