How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%92+13Replies to reviews 7%81+5.7Craft & service penalty79−2.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREKilter Termite and Pest Control
Lakewood, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #337Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 577 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Kilter Termite and Pest Control for 8 kinds of job.
Kilter Termite and Pest Control for termite inspection
Clear ✕All 94 Google reviews tagged “Termite inspection” · showing 80
The service I have received has been exceptional
If I could give Kilter and Andrew 10 stars I would. Great service, explained the process, did a thorough termite inspection and were professional. I will definitely be using them for all our pest control needs.
Inspector was on time, courteous & thorough. No termites at this time. Company took care of previous infestations promptly, especially with 2 year warranty.
Keeping the termites at bay
Very thorough and knowledgeable. I liked that they took care of the termites, but could also do the repair work.
Stevan thoroughly inspected the house and found no problems
Kilter did outstanding work on our rodent problem and our termite issues.
Professional, personable technician did a thorough check of the atrium, garage, patio & patio cabinet where we've had termites in the past.
Fair prices and excellent communication
Stevan did an excellent job while performing our annual termite inspection. He was on-time, friendly, professional, and very thorough. Keep up the good work!
Andrew Williamson was very knowledgeable and professional. He explained the different options which helped me choose the best option to solve my problem. The technicians were also very nice and professional.
As always the inspector was knowledgeable courteous and professional. Javier did the expected and more. Informing me that all is great in my home! I have been a happy kilter client for 20 years and will continue to use their services
We worked with Stephan, and he was incredibly helpful. We've worked with them for years and have been very satisfied with their service.
Mike was very knowledgeable and respectful.
We had a great experience with Kilter Termite & Pest Control and wanted to call out the excellent service we received—especially from our technician, Cory. Cory was professional, thorough, and clearly very knowledgeable. He took the time to walk us through the entire treatment process, explaining what he was doing…
Kilter does a very thorough termite inspection of my house yearly. Their inspector is always on time, personable, and knowledgeable. If an area needs to be treated, they do it right away during the inspection. It’s a great service.
Extremely disorganized and I am spending too much time to get someone on customer service. They keep saying they will call back with an answer but had to call myself to follow up and still no answer. Unfortunately they have one year contract but I will not renew my contract. I won't recommend this company.
He listened to my concerns about many ants and spiders. Then he had me show him places that had been over run with them. Great job. He made sure I knew I could call him with any other areas of concern
After a mixup in getting the initial inspection, we met and Marcellus gave a very involved and thorough inspection. Showed me all the areas where termites were having a feast. Even notified me of a leaky pipe under the house. Scheduled termite treatment for the very next day. John arrived and spent 4 hours…
Josh is excellent at termite inspections, and explaining any questions regarding wood and termites! I want Josh to be my VIP!
prompt and friendly service
We have had a yearly contract for quite a while. Kilter always responds in a timely manner and technicians are great. Special shout out to Stevan who was here this morning!
Steven did a very thorough termite inspection of my house inside and out and treated a number of places where he found infestations. I have had Kilter service for many years and also have used their construction crew repair pergolas and beams that had sustained dry rot. In all of my experience with Kilter I have…
Anytime I call for service I get an immediate home appointment.
I’ve been using them for about 4 years now. Always reliable. They’ve done our regular bug sprays as well as when I first got my house they did a termite inspection and tented the house. Super easy and professional. Good prices, would definitely recommend them.
👍👍
I thought the inspector did a very though and complete inspection even checking the attic and the crawl space under the house.
Been using Kilter consistently for years. No more termite swarms in hot weather! They respond quickly if you notice droppings + wings. Thorough search for subterranean termites + access attic, sheds, garage etc. knowledgeable + professional.
I have nothing but great things to say about this company. 1. When you leave a message with them, they actually CALL YOU BACK! Last time I left a message after hours, and they called me back first thing in the morning! I’m so used to companies not calling me back so I always prepare myself to make a call again the…
Annual service for termite
Prompt and thorough!
Showed up right on time. Your technician, Simon, was very thorough, explained all about the process & spent alot of time performing the treatment. Got a little more education concerning treatment & prevention. Excellent service.
Stevan is always the best tech!!! Love seeing him every year!
If you're looking for Termite/Rodent/Pest services...call Kilter. Save yourself some time, I've done the work for you as I had 5 other termite/pest control companies for quotes - no one came close to Kilter with regards to the inspection (incredibly thorough) and quote. Extremely professional. Glad I made the switch from Terminix to Kilter.
Yes they are wonderful and very professional. Mike is very attentive to all aspects of the treatment and care.
Their customer service interface over the phone is very good. John the manager came out to our house and was professional, thorough with excellent customer service.
Kilter has been my termite service provider for over 20 years and I would not hesitate to recommend them to anyone looking to get rid of the problem at a fair price. Their methods work! Thanks, Steve Fordiani
Kilter termite is good. They come every year for inspection with yearly contract. Their staff is very proffesional. Easy to take an appointment.
Prompt response when I called having what was identified as a subterranean termite problem. Knowledgeable, personable inspector (Marcellas) and service guys (John and Alan). Work was done quickly. It's a bit too soon to tell (there is a two month window before the warranty kicks in), but if indeed the termites…
Rodney really covered all our problem areas then asked if there were any other areas that he should check. He really did a nice job
From the beginning, the inspection, estimate, explanation of everything was so complete and thorough and with such a pleasant attitude.
Every aspect of our work with Kilter was impressively pleasant. From the expert and thorough inspection, then explaining the options and their willingness to work within our budget and time constraints. The office staff over the phone were patient with our questions and flexible with payments and paperwork.…
I have drywood termites - yuck! I have used Kilter before so received an estimate from them and another company. I went with Kilter and am very pleased. Joshua (inspector) was professional and nice, thorough with his inspection and not pushy for the job. Once we signed up, the service opening was fast and…
Kilter was not the cheapest quote I received, but I was confident from the extremely thorough inspection and detailed walkthrough of what they found that they were the way to go.
Excellent service. I have been using Kilter for many years
From Inspector Marcellus to Treatment Technician John, the service was professional, articulate communications, and fair value for the price to date. We will wait for 3 weeks to reinspect for delayed results. The 2 year warranty is another value.
I previously gave a great review regarding the termite treatment we received. They later came to replace our damaged wood. They replaced everything better than new. We agreed in advance to also repaint the undamaged wood. The painting was as good as any company specializing in painting. The crew started on time both…
We have used Kilter for a few years and now have no ants, mice or any indoor bugs. We will definitely continue to use their service. Thank you Lynn
The agent was very professional, clean, through and personable.
Lenny is the best....came out, did an inspection of our property, explained what was happening with regards to the termites, explained what was going to happen with respect to treatment...David came out and treated all the areas identified, was professional and explained what he was going to do ...great experience
Dave was absolutely fantastic. He came out to do a termite inspection and was extremely thorough and took the time to explain everything to me in detail to make sure I understood the process. They came and did the termite treatment just a couple days later and were very professional. Overall, I was very happy with…
Quick, clean and professional
KILTER is always professional and punctual. I've used them for many years and I highly recommend them.
Kilter did the termite work two years ago and this year removed old insulation and replaced it with new. Work was done very professionally and are very happy with their service.
Excellent service and professionalism. Would highly recommend.
We entered into a contract with Kilter to have our house exterminated for termites. The gentleman, Alex, who came over to perform the service was remarkable. First of all he was extremely professional in terms of how he presented himself and the service to be performed. He was extremely meticulous in examining every…
They came out quickly to fix the problem. We so appreciate it!
Very nice and courteous and excellent service.
Erik was professional, friendly and on time. He was very thorough in treating all the areas listed from the inspection report. I would recommend Kilter Termite for all your needs. We've had an annual contract for over 25 years. I'll always trust my home to Kilter.
Have challenging attic access in a 85 year old house and Sue has done a great job coordinating and scheduling the inspector and technician!
We’ll first, making the appointment for the inspection was quick and easy and they scheduled me in three days later, Sue was great! Then a gentleman Anthony came out and did a thorough inspection of my whole house. He checked everything, very professional! Then a few days later a gentleman by the name of Fernando…
Very professional very informative took the time to break things down so I can manage my pets and work life around the steps to complete my projects took us through the process several times until we were comfortable with the plans and thoroughly answered all our questions
Anthony is Hands down THE BEST rep I've ever dealt with for ANY company. Super honest, trustworthy, up front and VERY helpful !!! The staff in the office that coordinates everything, especially Sue is also FANTASTIC !!! This is a NO PRESSURE company, with EXCELLENT AND FAUR PRICING AND QUALITY SERVICE !!!! Hard…
The service was performed by Eddie Palma. He was professional and extremely thorough with the annual inspection and treatment of my home. I would like him to be assigned to my next inspection.
I don't think I've ever left a review for any business before but Kilter has been great. I don't live in the area that I needed service but it's a business and needed service fast. So I had to call around. Kilter was able to get there 5 days faster than any other company. I have no complaints so far and I'm not…
Both inspection (Anthony) and treatment (James) were done by professional, personable, and knowledgeable individuals. Very responsive with a thorough quote, and very responsive to any and all questions before, and after, treatment Polite, well mannered, clean in appearance and work site, and did not rush either…
Exceptional quality and service
Chris and crew finished the time consuming job of cleaning out the attic insulation of our property. They were extremely polite, clean, and professional. Both days they covered the walkway and adjoining crawl space area with plastic. They sealed multiple openings as well. Steven, the previous day sealed all outside…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 93 | $86–$371 |
| Termite extermination | 83 | $214–$426 |
| Home inspection | 80 | $71–$176 |
| General pest inspection | 39 | $66–$131 |
| Rodent extermination | 36 | $81–$323 |
| Bug & insect extermination | 17 | $73–$141 |
| Ant extermination | 16 | $81–$246 |
| Spider extermination | 14 | $66–$141 |
