Korean grocery store · Hollywood, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%82+23.2Replies to reviews 8%100+8.2Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 30 wood chipping servicesiPosition by Experts Score among all companies we track in this category. · better than 21%
4.8★★★★★1,916 Google reviews · 24 photos
87%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the store's extensive selection of Asian products, clean environment, and fresh in-house sushi. Customers appreciate the helpful staff and reasonable pricing, noting efficient checkout processes. However, recurring complaints involve expired deli items, missing price tags, and unresponsive customer service regarding product issues.
Google rating: 4.8 out of 5 from 1,916 reviews (87% five-star).
Reviews on this page: 1,916 Google reviews (1,344 with written comments, 149 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 27, 2026.
Service: Wood Chipping Service serving Hollywood, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other wood chipping services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyWood Chipping Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kimchi Mart 김치마트 at Hollywood FL: 80/100 on this factor. Category median: 94.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kimchi Mart 김치마트 at Hollywood FL: 82/100 on this factor. Category median: 91.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kimchi Mart 김치마트 at Hollywood FL: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kimchi Mart 김치마트 at Hollywood FL: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
1,916 Google reviews we collected
4.8of 5
5 stars1,67287%
4 stars1437%
3 stars483%
2 stars121%
1 star412%
Praise vs complaints
Phrases our text analysis found in 1,344 written reviews
93%praise
Praise58493%
Complaints467%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26242%
Price & value14122%
Would recommend10917%
Quality & results8614%
Speed & response193%
Honesty & trust91%
Communication41%
What customers talk about
We read 1,344 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly staff, very convenient, closes late & has a variety of options.”
“The branch manager was unprofessional and treated me very poorly”
“Love the sushi here big portions, great price, big variety and always fresh!”
“Seafood is too expensive and so are veggies.”
“Everything else is also great quality, I highly recommend Kimchi Mart”
“My review is not to discourage others because this was my go-to Asian market for the past couple of years, but it might be worth checking the items sc…”
“Great variety of products, good sushi, excellent service and attention.”
“…sant the past couple of months and last visit on 5/19 evening was the worst so I'm probably not returning here for a while.…”
“Service is always great, interactions are always short and efficient.”
“I had the opportunity to be there once and honestly, I can't complain.”
“Not honest shop.”
“The service is incredible, and Mirna, who served us, was super attentive and explained the price of the hamachi.”
People customers mention
Asian172 reviews
Korean119 reviews
Japanese16 reviews
Ysabell14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBryan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
Actually had a really bad experience at this location. There were full aisles without price tags. They said because they were renovating, but even the aisles that have not been touched half of the items are not priced. At the register they were offering their rewards account. I signed up for the 1% cash back in…
SSamantha11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
I bought japchae noodles today and was so disappointed, it tasted so sour as it was expired, even on the sticker it show decent expiration date. Had to throw it away 😵🤢Do not buy deli food from this market and take care
NnelbyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I love this place. Very friendly staff, very convenient, closes late & has a variety of options.
JJavierLocal Guide · 152 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing selection of Korean / Chinese / Japanese products including all type of fresh&canned foods, drinks, in house pre made food, skin care, and more. Coming here since 2020 and they always surprise you with new products and variety. AAAA+++
AAlejandraLocal Guide · 113 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
It’s a dream for my teenager. I end up buying all these mochi flavors! And played in the little machines at the entrance. Incredible place
JJorgeLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Javier and Mirna helpful and helping me find everything that I needed to make homemade kimchi. The supermarket itself is awesome. everything that you can need for your Asian food needs. Also, the sushi is excellent. this is a reasonable. The supermarket is incredibly clean.
Actually had a really bad experience at this location. There were full aisles without price tags. They said because they were renovating, but even the aisles that have not been touched half of the items are not priced. At the register they were offering their rewards account. I signed up for the 1% cash back in points and the cashier informed me that a only a manager can add my account for the transaction and there were no managers in house at 7 30 pm.
S
Samantha Joss11 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
I bought japchae noodles today and was so disappointed, it tasted so sour as it was expired, even on the sticker it show decent expiration date. Had to throw it away 😵🤢Do not buy deli food from this market and take care
R
R A Simon3 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Amazing selection of Korean / Chinese / Japanese products including all type of fresh&canned foods, drinks, in house pre made food, skin care, and more. Coming here since 2020 and they always surprise you with new products and variety. AAAA+++
E
Eduard SikarLocal Guide · 17 reviewsiTotal number of Google reviews Eduard has written across all businesses on Google Maps, not just this one.
It’s a dream for my teenager. I end up buying all these mochi flavors! And played in the little machines at the entrance. Incredible place
J
Joyce Blanco ParedesLocal Guide · 189 reviewsiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Javier and Mirna helpful and helping me find everything that I needed to make homemade kimchi. The supermarket itself is awesome. everything that you can need for your Asian food needs. Also, the sushi is excellent. this is a reasonable. The supermarket is incredibly clean.
M
Martha Patricia RodríguezLocal Guide · 13 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
