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Kimi Farms

Christmas tree farm · Columbus, GA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%74+20.9Replies to reviews 8%30+2.5Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#87 of 99 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 12%
4.8 ★★★★★ 46 Google reviews · 8 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Dec 2025latest review

Kimi Farms at a glance

Google reviewers rate Kimi Farms 4.8 out of 5 based on 46 reviews. Customers frequently cite fair pricing, helpful staff, and fresh tree quality as primary reasons for their positive experiences. The farm also offers wreaths and decorations, with employees noted for measuring trees and securing them for transport. However, a few low-star reviews mention unreturned phone calls and one instance of an incorrect credit card charge.

  • Google rating: 4.8 out of 5 from 46 reviews (89% five-star).
  • Reviews on this page: 46 Google reviews (36 with written comments, 2 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: December 6, 2025.
  • Service: Tree Removal Service serving Columbus, Georgia.

Data from Google, last updated November 8, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction80Reliability74Craft & service–Value–Momentum100Replies to reviews30Satisfaction: 80 (median 95)Reliability: 74 (median 94)Momentum: 100 (median 100)Replies to reviews: 30 (median 59)
Kimi FarmsTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kimi Farms: 80/100 on this factor. Category median: 95.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kimi Farms: 74/100 on this factor. Category median: 94.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kimi Farms: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kimi Farms: 30/100 on this factor. Category median: 59.D
30

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars4189%
  • 4 stars37%
  • 3 stars00%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise4298%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1842%
  • Price & value1535%
  • Quality & results512%
  • Honesty & trust25%
  • Speed & response12%
  • Communication12%
  • Would recommend12%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The prices were perfect and the staff were all so helpful!”
  • “The workers were super helpful and the prices were reasonable.”
  • “Essentially the same price as the big brand places but way higher quality and excellent service.”
  • “Honestly stopped by Dave's Christmas tree lot by waffle house first and trees were more then $130, absolutely ridiculous.”
  • “I asked my husband how tall one of the trees was and a worker overheard and immediately measured it for us.”
  • “I HIGHLY recommend them for anyone looking for trees this season.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Chelsea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had the absolute best experience here. The prices were perfect and the staff were all so helpful!! I will be looking for Kimi Farms every year from here on out!

Katherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience! Best tree we’ve had so far! Will definitely be getting our tree here again next year. I asked my husband how tall one of the trees was and a worker overheard and immediately measured it for us. Great service and excellent quality trees!

Thomas12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Couldn’t recommend more. Essentially the same price as the big brand places but way higher quality and excellent service. Over a month and our tree still looks and smells great.

Tre'ShurLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The workers were super helpful and the prices were reasonable. They also sell wreaths and reindeer decorations made of logs that were really cute. Definitely coming back next year.

Orion7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My family has always gone here, now that I’m married my wife and I always look forward to getting our Christmas tree from here. We are excited to see what’s available later!

Kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super friendly staff, beautiful fresh trees at a great value. This beats other places around town hands down!

Photos

Customer reviews

4.8 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chelsea Hansen4 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the absolute best experience here. The prices were perfect and the staff were all so helpful!! I will be looking for Kimi Farms every year from here on out!

Response from the owner · 11 months ago

Thank you so much! We couldn't be us without you being you, so thank you for trusting us with your family tradition!

Katherine MacNeal Morin4 reviewsTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! Best tree we’ve had so far! Will definitely be getting our tree here again next year. I asked my husband how tall one of the trees was and a worker overheard and immediately measured it for us. Great service and excellent quality trees!

Thomas Morin12 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn’t recommend more. Essentially the same price as the big brand places but way higher quality and excellent service. Over a month and our tree still looks and smells great.

Tre'Shur Williams-CarterLocal Guide · 15 reviewsTotal number of Google reviews Tre'Shur has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The workers were super helpful and the prices were reasonable. They also sell wreaths and reindeer decorations made of logs that were really cute. Definitely coming back next year.

Orion Goodwin7 reviewsTotal number of Google reviews Orion has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My family has always gone here, now that I’m married my wife and I always look forward to getting our Christmas tree from here. We are excited to see what’s available later!

Kimberly Klaus8 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly staff, beautiful fresh trees at a great value. This beats other places around town hands down!

Kelly BaezLocal Guide · 15 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful place to buy a Christmas tree and who knew a Christmas tree website could be so entertaining to read!

Nicole Hightower-HerlthLocal Guide · 47 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Family has bought trees from the Miller Family for yrs..Beautiful trees!!I'll repost some photos as soon as there all set up!!💋❤️

Rachel LeeLocal Guide · 25 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time getting a real tree and they made it a great experience. Gilbert was AMAZING in helping us pick our tree and get it strapped on our car. He was so nice and definitely had the Christmas Spirit. We will be back next year!

TabithaLocal Guide · 250 reviewsTotal number of Google reviews Tabitha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time here....Great selection of trees, good prices, customer service is excellent! Chris was very helpful and helped me find just the right tree! Honestly stopped by Dave's Christmas tree lot by waffle house first and trees were more then $130, absolutely ridiculous...I got a beautiful tree for $60 here! Will definitely keep coming here every year!!

Kimi Farms on Google Maps →

Business details