Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$98–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Bed bug extermination” · showing 20

Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Khalil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Aziza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Chandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amed came out and treated our yard for the spring peepers that had been lingering in the backyard. He was professional, thorough, and made sure everything was handled effectively. As always, Kind Pest Control provides consistently excellent service—we really appreciate the attention to detail and care they put into their work. Thank you, Amed!

Cockroach exterminationBed bug exterminationAnt extermination
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kind Pest Control sent Kaleb over to do an initial application. He was professional and very friendly. I chatted with him a little and asked about what exactly the initial application entailed. He explained everything and obviously knew his stuff. He was respectful of my property in the garage, which still had boxes…

Paid $1–20Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First service and Amed was courteous, thorough, informative, and kind. I feel I’ll be well taken care of and the bugs will hate my house.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service. The technician truly was so KIND and thorough. Happy I signed up! Highly recommend :)

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very professional, very respectful and very kind staff. They take care of everything 100% recommended. They took care of everything!!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sam11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was very helpful today.

Great priceHornet & wasp exterminationSpider exterminationBed bug extermination
CasualLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ethan was amazing at completing all the tasks without error, was informative about my house, provide termite assistance for another appointment, and was genuinely nice during his visit. He showed a respect for the property and neighbors given my house is a townhouse and we well mannered through out his work. One of…

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Cleveland2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everything went well and the service was great…

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job! Super thorough and respectful!

Paid $100–120Reasonable priceBed bug extermination
Suhag3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

No complaint with their services. Well communicated, scheduling appointments on time, arrival on time, and good work. Michael has been good always. Appreciate the work done by Michael ans Jake

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Craig11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Courteous & professional .. No issues with any type of pest since starting this service.. Very pleased

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Happy with the service I received from Jomar.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Cole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Danny is a solid, hardworking man, and knowledgeable about what he does. I was pleased that Kind Pest Control’s schedule was able accommodate my volatile work schedule.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tristian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very pleased with service so far! Have not seen as many bugs

Hornet & wasp exterminationRodent exterminationSpider extermination
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tech Explained everything you was very thoughtful in his explanation possible spray on the windows very kind

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Thank you for your service!

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Deidre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James did an excellent job on my quarterly pest control service today.

Paid $140–160Reasonable priceSpider exterminationBed bug exterminationAnt extermination

Show more bed bug extermination reviews (15 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

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