Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.205
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 205 Google reviews tagged “Cockroach extermination” · showing 20

Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Kind to handle a persistent pest issue at my home, and I couldn't be more impressed with the level of service. From the first point of contact, their team was responsive, professional, and clear about their treatment plan. Alex came out for the initial assessment and was extremely thorough. He…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control and James were thorough, thoughtful and have been doing a great job keeping those nasty bugs at bay

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed is a joy, he always knocks to say hi and check for any additional concerns. We feel like his service goes above and beyond.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben from Kind Pest Control did our quarterly pest control this afternoon. Ben was thorough - asking about any pest issues we might be having currently and proceeding to perform our normal quartery service. He was careful to make sure everything was the same when he was done as it was when he started. He even rolled…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Cathemum11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ethan was on time, very respectful of me and the property. He was very knowledgeable about the procedure and the products. Ill continue to use Kind because of him and the friendly phone service.

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dayton came to do our regular treatment and followed up on our fire ant problem. What a pleasure to work with these professionals. Ben did prior treatments with success. From Ashley in the office to the service staff, I always receive excellent service for a fair price. And, the products they use are environmentally…

Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Leaving another review to show that there has been continued good service, not just for the first few months like some companies. Time and time again we have had very respectful service guys that have offered an array of assistance. Each employee has had some expertise knowledge, from different kinds of pest that…

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
LD9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone is so kind (no pun intended). People on the phone, the service men. We have been very impressed with their customer service.

Reasonable priceCockroach extermination
Truett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Punctual, thorough, good job, thanks!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Oscar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service as always. Quick and quiet.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m so happy I switched over. Amed Melendez treated the house thoroughly on my first visit and was extremely friendly. He even took time to explain the whole process, what he found, and explain how the plant-based chemicals work. Thanks for teaching me something new! We even talked a bit about sports while he was here. ✌🏼

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
GkLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He took care of all the sidee of the home and explained everything before starting and made sure if I have any questions to him.

Paid $120–140Not sureSpider exterminationFlea & mite exterminationCockroach extermination
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind pest control is a great company. They are very thorough in their application and made sure to address all my concerns. James came out to do our treatment and he was very professional, kind, and took the time to answer questions. He checked everywhere and found wasp nests I didn’t even know about. I am very…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cliff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton did an outstanding job and explained everything that he did. Their service is top notch

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
JarLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great and careful to do a good job.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationAnt extermination
MarciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great!!! He explained what he was doing, asked if we had any questions and made sure that we were aware that our dogs would be safe with the treatments that we received. Very polite and he told us we can reach out anytime if we have any questions or concerns. We are happy with the service and feel that we…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had the pleasure of getting my pest control maintenance service done by Amed! Kind and professional. He put in the extra effort on spraying the walls and windows inside my home all while we were talking about Pokémon. Thanks again!

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationAnt extermination
DwayneLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and on time. They were very professional and friendly. The exterminator was early and even wore covers over his shoes.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Khalil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more cockroach extermination reviews (185 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

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