Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.118
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 118 Google reviews tagged “Flea & mite extermination” · showing 20

Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Kind to handle a persistent pest issue at my home, and I couldn't be more impressed with the level of service. From the first point of contact, their team was responsive, professional, and clear about their treatment plan. Alex came out for the initial assessment and was extremely thorough. He…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben from Kind Pest Control did our quarterly pest control this afternoon. Ben was thorough - asking about any pest issues we might be having currently and proceeding to perform our normal quartery service. He was careful to make sure everything was the same when he was done as it was when he started. He even rolled…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always attentive to my needs! Love this company. I am on monthly with them and it is well worth it. Had our termite installation too! They always come back if i need a retreatment( mostly mosquitos, fungus knatd and fleas.

Paid $60–80Reasonable priceHornet & wasp exterminationFlea & mite exterminationService not listed
Oscar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service as always. Quick and quiet.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Felix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control is the best value for money spent in home maintenance. Their techs are professional and considerate. The company’s values for customer care shine through via them! Specifically, I want to recognize Alejandro and Ben for their timeliness, attention to detail, and courteousness. Thank you for caring about my home and family!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m so happy I switched over. Amed Melendez treated the house thoroughly on my first visit and was extremely friendly. He even took time to explain the whole process, what he found, and explain how the plant-based chemicals work. Thanks for teaching me something new! We even talked a bit about sports while he was here. ✌🏼

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
GkLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He took care of all the sidee of the home and explained everything before starting and made sure if I have any questions to him.

Paid $120–140Not sureSpider exterminationFlea & mite exterminationCockroach extermination
Ingrid4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James went the extra mile answering every question we had. Amazing service!

Customer photo from Ingrid's review
Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JOHNSON2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed Melendez came through and did his thing 🔥💪🏿. Super professional, and made the whole process smooth and easy. If you need someone reliable who gets the job DONE, Amed is your guy ‼️ Highly recommend. Thank you and glad to have picked Kind Pest Control.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MarciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great!!! He explained what he was doing, asked if we had any questions and made sure that we were aware that our dogs would be safe with the treatments that we received. Very polite and he told us we can reach out anytime if we have any questions or concerns. We are happy with the service and feel that we…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AngelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed was very diligent. Great job. Thanks

Paid $40–60Great priceSpider exterminationFlea & mite extermination
DwayneLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and on time. They were very professional and friendly. The exterminator was early and even wore covers over his shoes.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Khalil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
TabithaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control has top notch quality service! Amed was amazing! He treated my new home inside and out with care. I would highly recommend Kind for their services and affordable rates! I had the pleasure of meeting the owner Rhett who kindly explained everything I needed to know!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Chase3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very kind and helpful professionals, service has been great. Jeremiah makowski and his team are doing a great job for us!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
MarkLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We've used Kind Pest Control for a couple years now, and we've been extremely happy with that decision. On the rare occasion that we have an issue, one of the grandkids sees a bug they don't like, Kind is very responsive. The rest of the time, the vast majority, they are in and out and we barely know they were…

Paid $140–160Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
AlexanderLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ahmed Melendez did a great job as always. Keep sending him to my quarterlies.

Great priceSpider exterminationFlea & mite extermination
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kind Pest Control sent Kaleb over to do an initial application. He was professional and very friendly. I chatted with him a little and asked about what exactly the initial application entailed. He explained everything and obviously knew his stuff. He was respectful of my property in the garage, which still had boxes…

Paid $1–20Great priceHornet & wasp exterminationRodent exterminationSpider extermination
DukTV3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amed was very thorough and helpful. They did a great job!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more flea & mite extermination reviews (98 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

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