Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.254
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 254 Google reviews tagged “Hornet & wasp extermination” · showing 20

Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Kind to handle a persistent pest issue at my home, and I couldn't be more impressed with the level of service. From the first point of contact, their team was responsive, professional, and clear about their treatment plan. Alex came out for the initial assessment and was extremely thorough. He…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The tech Dayton did a great job.

Hornet & wasp extermination
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control and James were thorough, thoughtful and have been doing a great job keeping those nasty bugs at bay

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alejandro with Kind Pest was very friendly and very thorough. Would recommend to anyone.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed is a joy, he always knocks to say hi and check for any additional concerns. We feel like his service goes above and beyond.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben from Kind Pest Control did our quarterly pest control this afternoon. Ben was thorough - asking about any pest issues we might be having currently and proceeding to perform our normal quartery service. He was careful to make sure everything was the same when he was done as it was when he started. He even rolled…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Colin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton was awesome wand was able to completely nuke a pretty big wasps nest that had grown in an old bird feeder we had.

Reasonable priceHornet & wasp extermination
Cathemum11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ethan was on time, very respectful of me and the property. He was very knowledgeable about the procedure and the products. Ill continue to use Kind because of him and the friendly phone service.

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

On time, kind, and complete

Paid $160–180Reasonable priceHornet & wasp exterminationSpider extermination
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dayton came to do our regular treatment and followed up on our fire ant problem. What a pleasure to work with these professionals. Ben did prior treatments with success. From Ashley in the office to the service staff, I always receive excellent service for a fair price. And, the products they use are environmentally…

Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Terri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always attentive to my needs! Love this company. I am on monthly with them and it is well worth it. Had our termite installation too! They always come back if i need a retreatment( mostly mosquitos, fungus knatd and fleas.

Paid $60–80Reasonable priceHornet & wasp exterminationFlea & mite exterminationService not listed
Caitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Another great service experience from Kind with Kyle today!

Reasonable priceHornet & wasp extermination
tamara1874Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed Melendez, with Kind Pest Control, did an amazing job this afternoon. He was very professional, polite and considerate of my time, and home. I would highly recommend him. Thank you.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider extermination
Xiang10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Really appreciate Jake took extra effort to help us find the root cause of the carpenter ant issue. He is very knowledgeable and the service is beyond our expectation. Kind is a great reliable company and I am happy with my choice so far

Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

James was very informative about stuff I asked and did a great job.

Paid $120–140Great priceHornet & wasp extermination
Beeleeve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Since 2023 Kind Pest Control has consistently maintained stellar customer care. This must be their heircharcy. The technicians are skillfully trained and professional. Starting with top quality quarterly pest control to termite control services, they are highly recommended simply because they care.

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Truett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Punctual, thorough, good job, thanks!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Oscar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service as always. Quick and quiet.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Felix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control is the best value for money spent in home maintenance. Their techs are professional and considerate. The company’s values for customer care shine through via them! Specifically, I want to recognize Alejandro and Ben for their timeliness, attention to detail, and courteousness. Thank you for caring about my home and family!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more hornet & wasp extermination reviews (234 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

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