Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.220
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 220 Google reviews tagged “Rodent extermination” · showing 40

Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Kind to handle a persistent pest issue at my home, and I couldn't be more impressed with the level of service. From the first point of contact, their team was responsive, professional, and clear about their treatment plan. Alex came out for the initial assessment and was extremely thorough. He…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed is a joy, he always knocks to say hi and check for any additional concerns. We feel like his service goes above and beyond.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben from Kind Pest Control did our quarterly pest control this afternoon. Ben was thorough - asking about any pest issues we might be having currently and proceeding to perform our normal quartery service. He was careful to make sure everything was the same when he was done as it was when he started. He even rolled…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
AndreaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dayton was kind and informative and the company went out of their way to fit me in!

Rodent extermination
Xiang10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Really appreciate Jake took extra effort to help us find the root cause of the carpenter ant issue. He is very knowledgeable and the service is beyond our expectation. Kind is a great reliable company and I am happy with my choice so far

Reasonable priceHornet & wasp exterminationRodent exterminationAnt extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

James did a great job today!

Rodent exterminationSpider exterminationAnt extermination
Truett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Punctual, thorough, good job, thanks!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Felix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control is the best value for money spent in home maintenance. Their techs are professional and considerate. The company’s values for customer care shine through via them! Specifically, I want to recognize Alejandro and Ben for their timeliness, attention to detail, and courteousness. Thank you for caring about my home and family!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m so happy I switched over. Amed Melendez treated the house thoroughly on my first visit and was extremely friendly. He even took time to explain the whole process, what he found, and explain how the plant-based chemicals work. Thanks for teaching me something new! We even talked a bit about sports while he was here. ✌🏼

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed Melendez came and did an amazing job! Very professional and knowledgeable! Thank you!

Great priceRodent extermination
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind pest control is a great company. They are very thorough in their application and made sure to address all my concerns. James came out to do our treatment and he was very professional, kind, and took the time to answer questions. He checked everywhere and found wasp nests I didn’t even know about. I am very…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cliff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton did an outstanding job and explained everything that he did. Their service is top notch

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
EvaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My experience with this extermination company has been excellent from the very first contact. They have been consistently helpful and attentive to all my needs, always willing to go the extra mile to assist me with anything I’ve requested. I truly appreciate their professionalism and responsiveness. I feel very…

Paid $200+Reasonable priceRodent exterminationService not listed
Jeremiah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Markell is the man!

Paid $160–180Rodent exterminationSpider extermination
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So easy! We moved into our new house and they dropped by to inquire if we were interested. They gave a full rundown of the preventative services they provided, scheduled a first and 2nd visit, and showed up.

Reasonable priceRodent exterminationAnt extermination
JOHNSON2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed Melendez came through and did his thing 🔥💪🏿. Super professional, and made the whole process smooth and easy. If you need someone reliable who gets the job DONE, Amed is your guy ‼️ Highly recommend. Thank you and glad to have picked Kind Pest Control.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MarciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great!!! He explained what he was doing, asked if we had any questions and made sure that we were aware that our dogs would be safe with the treatments that we received. Very polite and he told us we can reach out anytime if we have any questions or concerns. We are happy with the service and feel that we…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had the pleasure of getting my pest control maintenance service done by Amed! Kind and professional. He put in the extra effort on spraying the walls and windows inside my home all while we were talking about Pokémon. Thanks again!

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationAnt extermination
AshleyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb did amazing with the pest services today, he explained what he was doing and finished in a timely manner. Wonderful job and the pests stay gone

Great priceRodent extermination
Khalil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
TabithaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control has top notch quality service! Amed was amazing! He treated my new home inside and out with care. I would highly recommend Kind for their services and affordable rates! I had the pleasure of meeting the owner Rhett who kindly explained everything I needed to know!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kaleb came by and did our 3 month service. Polite and professional. Good communication too. Hope he stays our regular rep.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationService not listed
Wellman6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very polite young men and noligable

Paid $140–160Reasonable priceRodent exterminationSpider exterminationCockroach extermination
MaryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I really like working with KIND they are very professional and thorough.

Paid $200+Reasonable priceRodent extermination
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kind Pest Control sent Kaleb over to do an initial application. He was professional and very friendly. I chatted with him a little and asked about what exactly the initial application entailed. He explained everything and obviously knew his stuff. He was respectful of my property in the garage, which still had boxes…

Paid $1–20Great priceHornet & wasp exterminationRodent exterminationSpider extermination
DukTV3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amed was very thorough and helpful. They did a great job!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
ZattaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amed Melendez stopped by and serviced my home! He actually gave the 30 minute notice before coming and once he got here he was very courteous/ professional. Amed explained what he was here to do, asked if I had issues or concerns then got to work! He was efficient and kind! Thanks Amed!!!

Paid $20–40Reasonable priceRodent extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very polite and friendly. Great job as always.

Paid $140–160Great priceRodent extermination
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kaleb was great. Efficient, attentive to everything we were concerned about, plus made us aware of additional concerns. Went over and above, and I appreciated his attention to detail.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First service and Amed was courteous, thorough, informative, and kind. I feel I’ll be well taken care of and the bugs will hate my house.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
kirstin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James is great! He spends time explaining the quarterly treatments to us. He's KIND and goes the extra mile to ensure we are happy with our service.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It's rare that, as a customer, you are never disappointed with your service. Having said that, it's been the case for us. We had a slight glitch that was very easily rectified. They are very easy to work with. I highly recommend them.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Luther9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Technician was very thorough with the service provided. He displayed excellent customer service. I would highly recommend this company.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
CindyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ethan provided great customer service today! Thank you!

Paid $40–60Reasonable priceRodent exterminationSpider extermination
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Very knowledgeable!

Paid $180–200Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AdolpheLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jake was great, I had questions about the granules and it's effects on our plants and he was able put our minds at ease by explaining how it doesn't harm our garden and plants. He sprayed all the locations we asked for and was efficient, great service overall as usual with Kind.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
BenLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been very happy with Kind Pest Control. Their service technicians are always great. James most recently performed our quarterly inspection and treatment service. He was very friendly, thorough, and professional. Please ask for James when you schedule with Kind Pest Control.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
EmanuelLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nice and professional staff. They always do a good job when they stop by to do the extermination work. They might be pricier than other alternatives but it has been worth it for the good work they have done.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jomar was extremely thorough in his quarterly visit and did a fantastic job. Thank you Jomar!

Paid $60–80Reasonable priceRodent exterminationSpider exterminationAnt extermination

Show more rodent extermination reviews (180 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

Compare with