Experts Reviews · Company report
Kind Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Kind Pest Control

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 2,283 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kind Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kind Pest Control is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kind Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kind Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired Kind Pest Control for 7 kinds of job.

Kind Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.335
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 335 Google reviews tagged “Spider extermination” · showing 40

Marianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently hired Kind to handle a persistent pest issue at my home, and I couldn't be more impressed with the level of service. From the first point of contact, their team was responsive, professional, and clear about their treatment plan. Alex came out for the initial assessment and was extremely thorough. He…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
RavenLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Robert was super friendly and thorough with explaining my services, the products and their effects. He answered all of my questions as well. Allie and Ashley have been super friendly and helpful with getting me onboarded. Definitely recommend the company!

Paid $80–100Reasonable priceSpider exterminationAnt extermination
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control and James were thorough, thoughtful and have been doing a great job keeping those nasty bugs at bay

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
Benjamin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alejandro with Kind Pest was very friendly and very thorough. Would recommend to anyone.

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed is a joy, he always knocks to say hi and check for any additional concerns. We feel like his service goes above and beyond.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ben from Kind Pest Control did our quarterly pest control this afternoon. Ben was thorough - asking about any pest issues we might be having currently and proceeding to perform our normal quartery service. He was careful to make sure everything was the same when he was done as it was when he started. He even rolled…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Cathemum11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ethan was on time, very respectful of me and the property. He was very knowledgeable about the procedure and the products. Ill continue to use Kind because of him and the friendly phone service.

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

On time, kind, and complete

Paid $160–180Reasonable priceHornet & wasp exterminationSpider extermination
nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Davis and the application technician explained everything very well. Good job all around.

Paid $200+Great priceSpider extermination
heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed did a very thorough job. I am a first time customer and was impressed with his knowledge and care of doing the application. He spent so much time cleaning the spider webs and preparing the outside of my home for the product. He was very professional

Paid $80–100Great priceSpider extermination
JoeLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been doing business with Kind Pest Control for several years, and would have to say that ALL of their technicians have been very polite, knowledgeable, and making sure that I understood exactly what they were doing. Alejandro was one of those employees who should be valued, and given special incentives to keep him performing at the top of his game

Paid $140–160Reasonable priceSpider extermination
tamara1874Local Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed Melendez, with Kind Pest Control, did an amazing job this afternoon. He was very professional, polite and considerate of my time, and home. I would highly recommend him. Thank you.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider extermination
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Leaving another review to show that there has been continued good service, not just for the first few months like some companies. Time and time again we have had very respectful service guys that have offered an array of assistance. Each employee has had some expertise knowledge, from different kinds of pest that…

Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton did an excellent job at our homeI would highly recommend this company. We love that the service is pet friendly.

Paid $120–140Reasonable priceSpider extermination
Shana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jake was GREAT! Very KIND and friendly, answered all my questions. Definitely recommend!

Paid $100–120Great priceSpider exterminationAnt exterminationService not listed
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

James did a great job today!

Rodent exterminationSpider exterminationAnt extermination
Beeleeve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Since 2023 Kind Pest Control has consistently maintained stellar customer care. This must be their heircharcy. The technicians are skillfully trained and professional. Starting with top quality quarterly pest control to termite control services, they are highly recommended simply because they care.

Paid $160–180Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Truett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Punctual, thorough, good job, thanks!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Oscar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service as always. Quick and quiet.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Felix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind Pest Control is the best value for money spent in home maintenance. Their techs are professional and considerate. The company’s values for customer care shine through via them! Specifically, I want to recognize Alejandro and Ben for their timeliness, attention to detail, and courteousness. Thank you for caring about my home and family!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company, great product and great service from their technician Mr. Melendez.

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m so happy I switched over. Amed Melendez treated the house thoroughly on my first visit and was extremely friendly. He even took time to explain the whole process, what he found, and explain how the plant-based chemicals work. Thanks for teaching me something new! We even talked a bit about sports while he was here. ✌🏼

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
GkLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He took care of all the sidee of the home and explained everything before starting and made sure if I have any questions to him.

Paid $120–140Not sureSpider exterminationFlea & mite exterminationCockroach extermination
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had my first visit from Kind today after switching over from another major company. James did an amazing job. Walked me through everything he was doing and really took his time to make sure things were done right. I highly recommend Kind Pest Control if you are looking for a company that does things right.

Paid $140–160Reasonable priceSpider exterminationAnt extermination
Ingrid4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James went the extra mile answering every question we had. Amazing service!

Customer photo from Ingrid's review
Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Dream3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James offered great service and was also very efficient, polite, and quick with answers and concerns.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationAnt extermination
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind pest control is a great company. They are very thorough in their application and made sure to address all my concerns. James came out to do our treatment and he was very professional, kind, and took the time to answer questions. He checked everywhere and found wasp nests I didn’t even know about. I am very…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cliff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton did an outstanding job and explained everything that he did. Their service is top notch

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
BettyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Could not have been more pleased with my first treatment! Canceling RIDD immediately, thank heavens; so glad you knocked on my door!!

Paid $1–20Reasonable priceHornet & wasp exterminationSpider extermination
JarLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great and careful to do a good job.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Jeremiah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Markell is the man!

Paid $160–180Rodent exterminationSpider extermination
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can't say enough about Houston! He was such a joy! He explained things to me thoroughly which told me he knew what he was doing. Hope to see you again soon Houston! Kind Pest Control is the best!!!

Paid $200+Great priceSpider extermination
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dayton was excellent. Very thorough. Hope he comes back again.

Great priceHornet & wasp exterminationSpider extermination
Zackery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great price, great service, and everyone is extremely friendly and pleasant to interact with!

Great priceSpider exterminationAnt extermination
JOHNSON2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed Melendez came through and did his thing 🔥💪🏿. Super professional, and made the whole process smooth and easy. If you need someone reliable who gets the job DONE, Amed is your guy ‼️ Highly recommend. Thank you and glad to have picked Kind Pest Control.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MarciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amed was great!!! He explained what he was doing, asked if we had any questions and made sure that we were aware that our dogs would be safe with the treatments that we received. Very polite and he told us we can reach out anytime if we have any questions or concerns. We are happy with the service and feel that we…

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AngelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Amed was very diligent. Great job. Thanks

Paid $40–60Great priceSpider exterminationFlea & mite extermination
DwayneLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and on time. They were very professional and friendly. The exterminator was early and even wore covers over his shoes.

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
LaSherri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kind service is great. 10/10. They’re always pleasant, nice and communicate all the things their doing.

Paid $40–60Great priceSpider extermination
Khalil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent work, very professional and i really appreciate it and recommend it

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more spider extermination reviews (295 more) →

Price

$126+39% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 59%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination335$61–$139
Hornet & wasp extermination254$58–$156
Ant extermination247$61–$161
Rodent extermination220$68–$323
Cockroach extermination205$58–$156
Flea & mite extermination118$119–$214
Bed bug extermination35$98–$371

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