Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
King & Sons Septic Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

King & Sons Septic Service, LLC

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 887 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 77% of septic tank services.B
77

Reviews for your job

Customers hired King & Sons Septic Service, LLC for 5 kinds of job.

King & Sons Septic Service, LLC for drain cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Drain cleaning” · showing 20

Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We're very grateful! Couldn't ask for better service, response, or effort to get us back up and running. Highly recommend!!

Great priceDrain cleaning
JenaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Randy was so friendly, explained things to me! Highly recommend King and Sons Septic!!!

Paid $200–400Reasonable priceDrain cleaning
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service!

Drain cleaning+ Punctuality+ Quality+ Professionalism
XxXLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If I could give 10 stars, I absolutely would! King & Sons came out today to pump my septic tank and snake my sewer line, and I couldn’t be more impressed with their service. Randy, his grandfather, and another team member (I hate I can’t remember his name!) were absolutely outstanding. From the moment they…

Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great on time service!

Paid $200–300Great priceDrain cleaningService not listed
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always polite and competent service

Paid $200–300Reasonable priceSeptic system installationDrain cleaningService not listed
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

King and sons has been servicing our home since 2021 and we have been 100% satisfied with their service they are quick and efficient! Their customer service is top notch.

Paid $200–300Great priceDrain cleaning
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service, great communication

Paid $200–300Reasonable priceDrain cleaning
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

King &Sons is amazing. After being told by another company they would need to rip up our front yard and replace the septic lines and a few other things, we reached out to Randy King and he was here in an hour and had our system working again in another hour. Told us our system was fine and just needed cleaning. If I…

Paid $300–400Great priceDrain cleaningOutdoor plumbing system repairSewer repair
Priscilla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The guys are always punctual and extremely nice.

Paid $400–500Reasonable priceDrain cleaning
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service, very responsive, professional, and keeps customer informed every step. Highly recommend King & Sons!

Paid $1,000+Great priceDrain cleaningOutdoor plumbing system repair
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We have been using King &Sons Septic service since 2008 and we will continue to use their services as long as we need. We will also recommend them to our neighbors and friends.They are very professional and on time.

Drain cleaning
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've been customers of King & Sons for over 30 years. They have always been friendly, honest, professional, and reliable that entire time. Today, we had an emergency. They came, did outstanding work, diagnosed the problem accurately, and scheduled an outstanding plumber (AZL Water Solutions) to resolve our problem…

Paid $200–300Reasonable priceOutdoor plumbing system repairPlumbing pipe repairService not listed
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had King & Sons drain my septic tank for the first time in over 15 years. Brian dug up the lid and got the job done. Price was very reasonable and scheduled service was done on time. Highly recommend this company.

Paid $400–500Reasonable priceDrain cleaning
TheresaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

KIng & Sons did an outstanding job! Gary got me in very quickly as I was selling my house and had a quick transaction. Gary is very thorough and always picks the phone up. Thank you for the great service as always.

Paid $300–400Reasonable priceDrain cleaning
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service. Timely, professional, and friendly. Will absolutely use again. Thank you!

Paid $200–300Great priceDrain cleaningService not listed
Nelson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional it show the experience that they have doing these kind of jobs I mean quick clean on time

Drain cleaning+ Responsiveness+ Punctuality+ Quality
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian was very professional, took time to explain in detail what seems to be causing the clogging, and what is the likely next step to resolve the problem.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

King and Sons are awesome. Came when they said and were very professional. I use anytime I need septic cleaning. They are great!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Selva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and helpful staff. They are very professional and did a good job !!!

Drain cleaning

Show more drain cleaning reviews (36 more) →

Price

$292-30% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning55$228–$493
Septic system installation47$1.1k–$2.8k
Sewer repair22$393–$2.1k
Outdoor plumbing system repair13$328–$1.2k
Plumbing pipe repair4$322–$1.1k

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