Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
King & Sons Septic Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

King & Sons Septic Service, LLC

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 887 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 77% of septic tank services.B
77

Reviews for your job

Customers hired King & Sons Septic Service, LLC for 5 kinds of job.

King & Sons Septic Service, LLC for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Outdoor plumbing system repair”

JustinLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were great. Friendly service, responsive, accommodating. They took the time to fix the lawn after they finished working and were extremely considerate the entire time. I will be using them for any future septic work.

Paid $2,000+Reasonable priceOutdoor plumbing system repair
LynnLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service and done fast!

Paid $300–400Great priceOutdoor plumbing system repair
XxXLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If I could give 10 stars, I absolutely would! King & Sons came out today to pump my septic tank and snake my sewer line, and I couldn’t be more impressed with their service. Randy, his grandfather, and another team member (I hate I can’t remember his name!) were absolutely outstanding. From the moment they…

Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

King &Sons is amazing. After being told by another company they would need to rip up our front yard and replace the septic lines and a few other things, we reached out to Randy King and he was here in an hour and had our system working again in another hour. Told us our system was fine and just needed cleaning. If I…

Paid $300–400Great priceDrain cleaningOutdoor plumbing system repairSewer repair
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service, very responsive, professional, and keeps customer informed every step. Highly recommend King & Sons!

Paid $1,000+Great priceDrain cleaningOutdoor plumbing system repair
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We've been customers of King & Sons for over 30 years. They have always been friendly, honest, professional, and reliable that entire time. Today, we had an emergency. They came, did outstanding work, diagnosed the problem accurately, and scheduled an outstanding plumber (AZL Water Solutions) to resolve our problem…

Paid $200–300Reasonable priceOutdoor plumbing system repairPlumbing pipe repairService not listed
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent quick service. Thank you.

Outdoor plumbing system repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Whether a pump out or repair King & Sons always provide Fantastic Service

Paid $400–500Great priceSeptic system installationOutdoor plumbing system repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have a root issue in my septic tank. We pump the tank empty today and did a Visual inspection, and now the pipe going to the field has roots in it. The house sat empty for too many years., but so far the prices of a very reasonable and everybody’s been very professional.

Plumbing leak detectionOutdoor plumbing system repair+ Professionalism
Avid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, professional, reasonably priced service. I have used King & Sons for over 25 years. Service has always been great.

Outdoor plumbing system repair+ Responsiveness+ Professionalism+ Value
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used King and Sons, for 20 years. They are consistently one of the easiest businesses I deal with, of any kind. Always responsive, friendly, and very reasonably priced. I would never hesitate to recommend them to anyone.

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
SpriggLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding family company. First class

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Been using King & Sons for years. 5 star company, I would not trust my septic system to anyone else. They gave me a really fair price to completely reinstall a new septic tank and drain field and the work was done in a timely and professional fashion

Outdoor plumbing system repairSewer repairSeptic system installation+ Responsiveness+ Punctuality+ Quality

Price

$292-30% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning55$228–$493
Septic system installation47$1.1k–$2.8k
Sewer repair22$393–$2.1k
Outdoor plumbing system repair13$328–$1.2k
Plumbing pipe repair4$322–$1.1k

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