Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
King & Sons Septic Service, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

King & Sons Septic Service, LLC

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 887 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King & Sons Septic Service, LLC is better than 99% of septic tank services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King & Sons Septic Service, LLC is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King & Sons Septic Service, LLC is better than 77% of septic tank services.B
77

Reviews for your job

Customers hired King & Sons Septic Service, LLC for 5 kinds of job.

King & Sons Septic Service, LLC for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$393–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Sewer repair” · showing 20

JennLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I don’t often write a review but these guys deserve the highest ratings! Their communication, professionalism and timely response are above par. Customer service is top notch and bonus: they know what they’re doing!

Septic system installationSewer repair
XxXLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If I could give 10 stars, I absolutely would! King & Sons came out today to pump my septic tank and snake my sewer line, and I couldn’t be more impressed with their service. Randy, his grandfather, and another team member (I hate I can’t remember his name!) were absolutely outstanding. From the moment they…

Reasonable priceDrain cleaningPlumbing pipe repairOutdoor plumbing system repair
F5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

THE KING FAMILY KNOWS THEIR BUSINESS! PROFESSIONAL, RELIABLE, FRIENDLY, KNOWLEDGEABLE OF MARYLAND AND MONTGOMERY COUNTY RULES AND LAWS. THIS VISIT INVOLVED DIG AND PUMP SEPTIC TANK AND REPLACE BROKEN OUTLET BAFFLE AND TEE PIPE. HIGHLY RECOMMEND!!

Paid $1,000+Reasonable priceSeptic system installationSewer repair
Jorge7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Experienced and reliable.

Paid $200–300Reasonable priceSewer repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Septic system pump

Sewer repairService not listed+ Responsiveness+ Punctuality+ Quality
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

King &Sons is amazing. After being told by another company they would need to rip up our front yard and replace the septic lines and a few other things, we reached out to Randy King and he was here in an hour and had our system working again in another hour. Told us our system was fine and just needed cleaning. If I…

Paid $300–400Great priceDrain cleaningOutdoor plumbing system repairSewer repair
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Same day service and followed up following business day with additional repairs needed. This was the most professional, knowledgeable, and courteous experience I have had with any septic company. Highly recommend!

Paid $1,000+Great priceSewer repair+ Responsiveness+ Punctuality+ Quality
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gary was great! Very professional, prompt, and fair pricing. Will definitely use them in the future.

Reasonable priceSewer repair
MarkLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been using them for years they always do a great job.

Paid $200–300Great priceSewer repair
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is a fantastic company! Amazing people, they are very thorough and take their time to do the job right. They are a good example of how a business should treat their customers. I will definitely use them again and highly recommend them to anyone needing septic service. I will use King and Son’s always. Maria Guardia.

Sewer repairSeptic system installation+ Responsiveness+ Punctuality+ Quality
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

King and Sons Septic systems LLC cleaned Septic tank and we’re quick and efficient! ! Brian did a great job. He was on time and very pleasant! I would highly recommend this company!

Sewer repairSeptic system installation+ Responsiveness+ Punctuality+ Professionalism
kesha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only company I trust used them numerous times for septic cleaning and snaking my pipes great workers reasonably priced the older lady who answers the phone is so sweet

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Been using King & Sons for years. 5 star company, I would not trust my septic system to anyone else. They gave me a really fair price to completely reinstall a new septic tank and drain field and the work was done in a timely and professional fashion

Outdoor plumbing system repairSewer repairSeptic system installation+ Responsiveness+ Punctuality+ Quality
DickLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time and communicate well

Sewer repairDrain cleaningService not listed+ Professionalism
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't say enough great things about our experience with King and Sons Septic. Our septic system was failing. Gary came out, diagnosed the situation, then returned and fixed the problem. Very prompt, very professional and just great people. I highly recommend!

Sewer repair+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional

Sewer repair+ Punctuality+ Professionalism
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had King and Sons pump our septic. They pumped the system and then shared how we could keep it kept up better and also made recommendations for state of system. They will be making improvements - new lid in just 2 days. Great turnaround. Nice family business!

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Local company with great folks. I've used them for service and repair, and I've been quite happy.

Sewer repair
Mickey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

King and Son came to pump our septic tank. We previously used a different company who charged double and felt it was needed to dig up our yard to access our tank. King and son didn't have to do that, they accessed our septic tank, pumped, was extremely courteous and most importantly the value of their service was…

Sewer repair+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceSewer repair

Show more sewer repair reviews (2 more) →

Price

$292-30% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning55$228–$493
Septic system installation47$1.1k–$2.8k
Sewer repair22$393–$2.1k
Outdoor plumbing system repair13$328–$1.2k
Plumbing pipe repair4$322–$1.1k

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