Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
King of Kings Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

King of Kings Carpet Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 556 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King of Kings Carpet Cleaning is better than 95% of rug cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King of Kings Carpet Cleaning is better than 94% of rug cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King of Kings Carpet Cleaning is better than 91% of rug cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 69% of rug cleaning.B
69

Reviews for your job

Customers hired King of Kings Carpet Cleaning for 8 kinds of job.

King of Kings Carpet Cleaning for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$315
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 12

All 12 Google reviews tagged “Carpet cleaning”

deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Would highly recommend them customer service outstanding!

Carpet cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
ELIZABETH8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would recommend their services. they were nice and did a good job!

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Professionalism
Rosalyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kings of kings carpet are the best hands down. Always professional and punctual!

Carpet cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
GwendolynLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted King of Kings Carpet Cleaning for my mom and dad house in Columbus, OH. I live in CA, so I checked them out on Google. They had great reviews. I called and they respond quickly. They were very professional. My parents love the work and said the carpets were very cleaned. Great job King of Kings! I will…

Carpet cleaning+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jonathan and team are amazing

Carpet cleaningGeneral carpet cleaningPet stain & odor removal
Janaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

conpany name say it all they really are king of kings, Excellent services Jonathan and Jamal 👏

Carpet cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They cleaned my carpet fast, and removed some spots that I didn’t think would come out. I appreciate the service.

Carpet cleaning+ Responsiveness+ Punctuality+ Quality
Adama7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic job and friendly staff , the owner Jonathan and his son did a great job on my carpet. Definitely recommend them 👍👏👏👍.

Carpet cleaningGeneral carpet cleaning
Glen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service at a reasonable price. Scheduling was easy and quality of work is EXCELLENT.

Carpet cleaning+ Quality+ Professionalism
SpreadLoveLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best Carpet cleaning job I've had done in 20 years and I've used every one out there!!!

Carpet cleaning+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Thank you Jonathan for helping us get the house ready to sell!

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shari3 years ago★★★★★

Rating only, no written review.

Carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$250-3% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning120$153–$334
Carpet steam cleaning61$158–$347
Pet stain & odor removal46$139–$373
Area rug cleaning25$163–$477
Upholstery cleaning24$170–$340
Carpet cleaning12$139–$315
Mattress cleaning5—
HVAC duct & vent cleaning5$471–$1.1k

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