Experts Reviews · Company report
King of Kings Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

King of Kings Carpet Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 556 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King of Kings Carpet Cleaning is better than 95% of rug cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King of Kings Carpet Cleaning is better than 94% of rug cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King of Kings Carpet Cleaning is better than 91% of rug cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 69% of rug cleaning.B
69

Reviews for your job

Customers hired King of Kings Carpet Cleaning for 8 kinds of job.

King of Kings Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.120
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 120 Google reviews tagged “General carpet cleaning” · showing 20

Sheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional and did a great job. This time I had 4 runners and 4 area rugs done. I have used them before and will continue to do so.

Paid $200–250Reasonable priceGeneral carpet cleaning+ Quality+ Professionalism
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were honest, hardworking, and did a quality job! I will use them again.

Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Vickie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

King of Kings Carpet Cleaner always does an excellent job. Thanks for keeping my carpets clean

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Yolanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

King of Kings Carpet Cleaning did an excellent job with our carpet. They able to remove dark spots from the carpet that appeared to be impossible to remove. Thanks for taking your time and doing a great job. King of Kings Carpet Cleaning staff are professionals, friendly and knowledgeable about their work. You will not be disappointed with their services.

Paid $300–350Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jonathan and Jamal are the absolute best. I had a pet carpet emergency years ago and these fellas were there first thing to clean my carpet. From that point on, I’ve had them clean my carpets regularly. It’s like having family come over and I seriously mean that. They are good men that are professional, polite, and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Polite, friendly, on time, great communication, and a local company, can’t beat that! Got bedrooms carpet cleaned and stretched and stairs cleaned. Would use again and recommend!

Customer photo from Joseph's review
Reasonable priceGeneral carpet cleaningService not listed
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was the best carpet cleaning company we have ever used! Our basement carpet was trashed and it looks brand new and they did a great job cleaning our sectional. They were friendly, professional, and polite We will highly recommend them to others!

Paid $450–500Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience with them! They were so kind and very professional. We had them come out and clean our carpets before moving into our new place. The previous owners had 2 cats and a dog. After these guys finished up it smelled clean and removed the pet odor that was there, the carpet was standing up and…

Great priceGeneral carpet cleaning
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very pleased with their service. They truly exceeded my expectations! Carpet had pet stains and more! The end result was outstanding! I have now found my go-to carpet cleaners. As a very picky realtor, this home now looks market ready and it's beautiful! Professional, great customer service and fair pricing! King of…

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always friendly, fast and clean!

Paid $500+Reasonable priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Meondra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I was very pleased with their work. My carpets looked amazing after their services, I must agree..their passion does make my home healthier. I'll recommend this company to anyone. Very professional nice men..I'll use this company again when needed.

Customer photo from Meondra's reviewCustomer photo from Meondra's reviewCustomer photo from Meondra's reviewCustomer photo from Meondra's review
Paid $100–150Great priceGeneral carpet cleaning
Kyle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work. Johnathan was prompt, courteous, communicative and economically priced. Will definitely use again.

Customer photo from Kyle's reviewCustomer photo from Kyle's reviewCustomer photo from Kyle's review
Carpet steam cleaningGeneral carpet cleaning
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

AMAZING! The service and the people were of the highest quality. As a father of five, it was very important for me to use someone who understood our needs, would use a CHILD FRIENDLY solution, and did not have a long drying time because of over-weting . We got all that and more! Use this company if you want it done well, and right the first time!

Great priceGeneral carpet cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prompt, professional, experienced, efficient. Very satisfied with the work.

Reasonable priceGeneral carpet cleaning
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jonathan is fantastic as well as his son Jamar. They were very professional, arrived on time, and worked hard. They were wonderful service providers and I would absolutely hire them again. They are careful and trustworthy.

Paid $350–400Reasonable priceGeneral carpet cleaning
WillLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome job as usual. Highly recommend!

Great priceGeneral carpet cleaning
Marilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job of carpet cleaning, very friendly & professional.

Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

M experience with this company was fantastic! The work that was done was wonderful! My carpet looks amazing! The staff was professional and courtesy. I definitely will use their services again! Thanks for the great service!!!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Essis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The best carpet cleaning experience. Efficient and fairly priced.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Deirdre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

On time and did the job well.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Value

Show more general carpet cleaning reviews (100 more) →

Price

$250-3% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning120$153–$334
Carpet steam cleaning61$158–$347
Pet stain & odor removal46$139–$373
Area rug cleaning25$163–$477
Upholstery cleaning24$170–$340
Carpet cleaning12$139–$315
Mattress cleaning5—
HVAC duct & vent cleaning5$471–$1.1k

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