Experts Reviews · Company report
King of Kings Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

King of Kings Carpet Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 556 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King of Kings Carpet Cleaning is better than 95% of rug cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King of Kings Carpet Cleaning is better than 94% of rug cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King of Kings Carpet Cleaning is better than 91% of rug cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 69% of rug cleaning.B
69

Reviews for your job

Customers hired King of Kings Carpet Cleaning for 8 kinds of job.

King of Kings Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Pet stain & odor removal”

Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jonathan and Jamal are the absolute best. I had a pet carpet emergency years ago and these fellas were there first thing to clean my carpet. From that point on, I’ve had them clean my carpets regularly. It’s like having family come over and I seriously mean that. They are good men that are professional, polite, and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and easy carpet looks great and the pet order was great!

Paid $150–200Great priceCarpet steam cleaningPet stain & odor removal
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was the best carpet cleaning company we have ever used! Our basement carpet was trashed and it looks brand new and they did a great job cleaning our sectional. They were friendly, professional, and polite We will highly recommend them to others!

Paid $450–500Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic! They were professional, kind, on time, and got many old stains out of my carpet. Highly recommend!

Carpet steam cleaningPet stain & odor removal
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very pleased with their service. They truly exceeded my expectations! Carpet had pet stains and more! The end result was outstanding! I have now found my go-to carpet cleaners. As a very picky realtor, this home now looks market ready and it's beautiful! Professional, great customer service and fair pricing! King of…

Paid $500+Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great communication, top notch, professional service and commitment to the BEST results-couldn’t be happier with the clean and stretch he did on my 3 br rental in German village!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalService not listed
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm thoroughly impressed with the job king of kings did on cleaning my carpets. These gentleman are joyful, efficient and very professional and accommodating to what I needed. I will definitely be calling them back when I need cleaning.

Carpet steam cleaningPet stain & odor removalArea rug cleaning
charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

M experience with this company was fantastic! The work that was done was wonderful! My carpet looks amazing! The staff was professional and courtesy. I definitely will use their services again! Thanks for the great service!!!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Their knowledge and expertise earns 5 stars from me! I've been a client for 10 years now, and they never disappoint! I highly recommend King of Kings Carpets!

Pet stain & odor removal
Deirdre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

On time and did the job well.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Value
JohnLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Support, support, support. Noted in a weblisting somewhere that they offered car detailing. I have a used car that has a smell to it I couldn't get out. Brought it into K of K and glad I did. Great work, smelling good.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ashli7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would give more stars if possible. Costs were up front with no additional fees. Mr. King was responsive asap. He was on time,actually early. Mr King and his son were polite and friendly. Both respect the area. Their job exceeded what I needed! 10/10 I recommend! It's hard to trust people in your home but I can cosign that you can trust this company.

Pet stain & odor removalWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service on time carpet looks awesome great job!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jonathan and team are amazing

Carpet cleaningGeneral carpet cleaningPet stain & odor removal
JonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Thank you Jonathan for helping us get the house ready to sell!

Carpet cleaningCarpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jo14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional service from ease of scheduling, fast, professional, extensive cleaning service and excellent care in assessing the job & proceeding accordingly. Personnel very knowledgeable and so easy to work with. Will definitely use this company for any future cleaning needs.

Upholstery cleaningMattress cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shawnett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Awesome job! They're quick, reliable, and got the job time. Very clean! Definitely will be using them in the future. Thank you so much!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience, will be using again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Julian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used this company for many years they always do an incredible job - it’s how a business should be - responsive, personable, excellent performance, great value - they make it impossible to go anywhere else - love what these guys do for us

General carpet cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
IssacLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The customer service I received over the phone was warm, inviting, and professional. As if that wasn’t enough the service the day of was even better with customer satisfaction being at the top. My carpet looks great and the next time I’m in need of carpet services I’ll definitely give you all a call. Thank you again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cassy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

King of Kings Carpet cleaning were very professional, polite, on time and did an outstanding job cleaning my carpets. I will use them in the future for sure. This is an upstanding business that you can feel safe using!! I would and will recommend them.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was so friendly! My carpets had pet stains and odors. I couldn’t get the stains out but it was no problem for these guys. Thank you so much!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was referred to King of Kings by a friend and now I know why . Jonathon , the owner , was very friendly and professional. He was on time and did a thorough job . I am having him out again to finish more carpet in my home .

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ELLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Everthing was so professionally done! I received reminders of the scheduled job, they let me know when they were on the way and the actual cleaning they did was spectacular!!! Stains I thought I would just have to live with, were completely removed! The carpet looks almost brand new again! I am so pleased with…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jodi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

These men are the best!! Highly recommend for carpet cleaning and expertise.

General carpet cleaningPet stain & odor removal
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were professional, thorough,very kind and even with a difficult job they were able to complete the job in a timely fashion. Would recommend to anyone that wants the best for their home. Also very sweet to my dog.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

King of Kings provided an excellent experience from start to finish. It was so easy and convenient to book an appointment online. I got email and text confirmation of my appointment, along with reminders beforehand. On the day of my appointment, Jonathan arrived right at the start of the scheduled window for…

General carpet cleaningUpholstery cleaningPet stain & odor removal
Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I appreciated King of Kings prompt and thorough service. They were able to work in concert with others that were at our home at the same time. They did a fantastic job moving from room to room, while protecting the baseboards and trim. I will definitely use them again for our cleaning needs.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Quality+ Professionalism
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

LOVE Jonathan and Jamal. This business is a small family owned and run business with amazing guys. Great value, great people, and great job. Have been doing our carpets for YEARS! I have allergies and the ONLY people who I trust and helps so much. Always love seeing and talking to them too.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Dustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Jonathan and his son are good people. Add that on top of stellar work and you have the perfect combo. Highly recommended.

General carpet cleaningPet stain & odor removal+ Punctuality+ Professionalism+ Value
Christopher10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, great people! We had a handful of pet stains that are now 100% gone.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

What a wonderful experience! Thank you so much!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Johnathon and Jamal did a fabulous job! They came in and informed me on what they would do. I showed Johnathon my issue places. He didn't try over push any other services on me. My carpet looks GREAT!! I will for sure use them again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our carpet looks amazing! I wasn't present but my husband was and expressed how pleased he was with the professionalism and promptness. We will definitely use your service again

General carpet cleaningPet stain & odor removal
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

King of Kings repaired some damage that had been done by one my pets and cleaned the carpet throughout my home. Jonathan was extremely responsive and I couldn’t be happier with the results. Fast, friendly and great quality of work!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
JoAnn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shari3 years ago★★★★★

Rating only, no written review.

Carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal
TLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Hannah4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Noah5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Deepa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$250-3% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning120$153–$334
Carpet steam cleaning61$158–$347
Pet stain & odor removal46$139–$373
Area rug cleaning25$163–$477
Upholstery cleaning24$170–$340
Carpet cleaning12$139–$315
Mattress cleaning5—
HVAC duct & vent cleaning5$471–$1.1k

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