Experts Reviews · Company report
King of Kings Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

King of Kings Carpet Cleaning

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 4.9★ from 556 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King of Kings Carpet Cleaning is better than 95% of rug cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King of Kings Carpet Cleaning is better than 94% of rug cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King of Kings Carpet Cleaning is better than 91% of rug cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King of Kings Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.King of Kings Carpet Cleaning is better than 69% of rug cleaning.B
69

Reviews for your job

Customers hired King of Kings Carpet Cleaning for 8 kinds of job.

King of Kings Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Upholstery cleaning” · showing 20

Jonny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Thank you King of Kings for cleaning my mattress. I can rest better now that my bed is free of urine stains and dust mites. My favorite chair is back to new again now that the red ink stains have been removed. I don't have to replace any of my furniture now! I can't wait to schedule my next appointment to get my car detailed. Jonetta Wade 😊

Paid $200–250Great priceUpholstery cleaningMattress cleaning
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jonathan and his son Jamal are respectful of property, very professional, did an AMAZING job cleaning an area rug and some upholstered bedroom furniture. Everything is so clean it looks brand new! I am going to book them before the holidays to do the rest of the house carpets and furniture. I HIGHLY recommend King of Kings Carpet Cleaning.

Paid $250–300Great priceUpholstery cleaningArea rug cleaning
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jonathan and Jamal are the absolute best. I had a pet carpet emergency years ago and these fellas were there first thing to clean my carpet. From that point on, I’ve had them clean my carpets regularly. It’s like having family come over and I seriously mean that. They are good men that are professional, polite, and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was the best carpet cleaning company we have ever used! Our basement carpet was trashed and it looks brand new and they did a great job cleaning our sectional. They were friendly, professional, and polite We will highly recommend them to others!

Paid $450–500Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
DeeJay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

King of Kings services were impeccable. My sofa couch and chair recliners bore the dirt marks from my dogs making contact along its edges. They were able to breakdown the oily residue from their coats along with the dirt marks. My couch looks fabulous. They did a great job and I am more than satisfied. I have used…

Great priceUpholstery cleaning
Ki'mya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Johnathan and his help did a very awesome job cleaning my couch and stairs....I would recommend them!

Carpet steam cleaningUpholstery cleaning
Karyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a wonderful experience with Jonathan and Jamal. Both were professional and kind. Our sofa, chairs, and mattresses got the deep cleaning they needed!

Upholstery cleaningMattress cleaning
Roxie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Did a really good job!

Upholstery cleaning
Marilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job of carpet cleaning, very friendly & professional.

Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
AmandaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnathan brought my white couches back to life! Very curious and respectful, gets it CLEAN. Very knowledgeable and works with integrity. Upfront costs no estimate needed, saved on time and cost and still received value and expert service. I will be calling them back to do my grout in my kitchen. Thank you!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
marc5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This is my 2nd time using them and they have done an excellent job both times. I highly recommend King of Kings

Carpet steam cleaningUpholstery cleaning
Gemel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentlemen of King of Kings Carpet Cleaning are tops! They are punctual, professional, and obviously take pride in their work! I will continue to use them in the future and will recommend them without hesitation ti everyone I know!

Area rug cleaningHVAC duct & vent cleaningUpholstery cleaning
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I want to thank King of Kings for doing an excellent job on cleaning my furniture and carpet. Jonathan and his son were very professional, friendly and courteous with great conversation. I will certainly recommend them to friends and family who are looking for this service

General carpet cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jo14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional service from ease of scheduling, fast, professional, extensive cleaning service and excellent care in assessing the job & proceeding accordingly. Personnel very knowledgeable and so easy to work with. Will definitely use this company for any future cleaning needs.

Upholstery cleaningMattress cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BethLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Johnathan and Jamal were on time, explained everything they were going to do, and completed the work in a timely and professional manner. Jonathan also walked me through everything that was done after the work was complete. All the chairs, and the sofa, loveseat, and ottoman look as good as new. Exceptional work…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Julian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used this company for many years they always do an incredible job - it’s how a business should be - responsive, personable, excellent performance, great value - they make it impossible to go anywhere else - love what these guys do for us

General carpet cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to schedule and the owner responded promptly with follow questions. Very professional, courteous and did a great job cleaning our sofa and patching some damaged carpet!

Upholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

King of Kings provided an excellent experience from start to finish. It was so easy and convenient to book an appointment online. I got email and text confirmation of my appointment, along with reminders beforehand. On the day of my appointment, Jonathan arrived right at the start of the scheduled window for…

General carpet cleaningUpholstery cleaningPet stain & odor removal
NLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This family business is amazing! They are the only company we use. They are courteous, professional, affordable, and always operate with integrity (which is hard to find)! They clean to perfection and don't rush, but ensure they complete a thorough job every time. During the pandemic they also followed the state…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
KENDRA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service, technicians were on time, service was beyond my expectations. Look forward to future service.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (4 more) →

Price

$250-3% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning120$153–$334
Carpet steam cleaning61$158–$347
Pet stain & odor removal46$139–$373
Area rug cleaning25$163–$477
Upholstery cleaning24$170–$340
Carpet cleaning12$139–$315
Mattress cleaning5—
HVAC duct & vent cleaning5$471–$1.1k

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