Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Kingdom Auto Repair Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty74−2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Kingdom Auto Repair Service

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 320 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Auto Repair Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Auto Repair Service is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Auto Repair Service is better than 74% of auto repair shops.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Kingdom Auto Repair Service for 8 kinds of job.

Kingdom Auto Repair Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#246 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Oil change”

RojelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

John and Kerry are great Christian folks running a great auto repair shop. John goes above and beyond in every repair job and inspection he accomplishes. In times when you wonder if a repair place is going to take advantage of you, this is the place you want to make it your "Go To" friendly neighborhood auto shop. I highly recommend them.

Customer photo from Rojel's review
Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
juanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kingdom always provide 5 star service,

Reasonable priceOil change
Terry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Friendly, prompt, professional, and knowledgeable.

Great priceOil change
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’m always treated with care and respect. I always experience a great deal of trust and knowledge when discussing the work being done on my vehicle, whichever one I have them working on at the time. I trust this team at Kingdom, and will always share my experiences with them with anyone who asks me if I know of a good mechanic who is also trustworthy.

Great priceGeneral repairs & maintenanceOil change
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reliable and honest place

Reasonable priceAuto engine diagnosticAuto brake replacementOil change
US6001 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience! Towed my truck to their shop thinking we had a major engine issue. When I called, they suggested an oil change and diagnostic and determined engine was good but needed the crank sensor replaced. They kept in communication with me throughout. Truck was ready the next day and is running great.

Great priceElectricalAuto engine diagnosticOil change
CandiceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We cannot say enough great things about this family and their business. We received an oil change from another business one day prior, which we paid 100$+ for, and our newly Purchased vehicle began leaking a substantial amount of oil the next day. We contacted that business who did the oil change on it the day prior…

Great priceGeneral repairs & maintenanceVehicle InspectionOil change
OmarLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Came i for an oil change And Wow! Excellent customer experience. I was kept informed at all times what was happening. Loved the free inspections and topping off of fluids, even filled my tires with air. I made an appointment for tomorrow to bring my other car.

Great priceOil change
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you are looking for a shop that knows their stuff, is honest, accommodating and got your back, this is the place for you! Seriously kind people and delightfully professional. They fit me in last minute for an oil change and tune up before my big road trip and went above and beyond. Highly recommend!

Great priceOil change
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed some fog lights and had oil change in a timely manner. Thanks again

Electrical repairOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance56—
Auto engine diagnostic21—
Engine repair15—
Battery15—
Steering & suspension repair13—
Brakes12—
Air conditioning12—
Oil change10—

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