Auto repair shop · San Antonio, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty74−2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#282 of 588 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★320 Google reviews · 22 photos
98%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kingdom Auto Repair Service 4.9 out of 5 based on 320 reviews, with the owner responding to 92% of feedback. Customers frequently praise the shop for honest pricing, clear communication, and thorough diagnostics on issues ranging from electrical faults to engine components. While most describe the staff as friendly and professional, a small number of low-star reviews cite significant delays in repair completion and instances of incorrect parts installation or billing discrepancies.
Google rating: 4.9 out of 5 from 320 reviews (98% five-star).
Reviews on this page: 320 Google reviews (279 with written comments, 6 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving San Antonio, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Kingdom Auto Repair ServiceAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Auto Repair Service: 90/100 on this factor. Category median: 87.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Auto Repair Service: 76/100 on this factor. Category median: 85.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Auto Repair Service: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Auto Repair Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Auto Repair Service: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Auto Repair Service: 100/100 on this factor. Category median: 57.A
100
Bar = this company · dark tick = category median.
Star ratings
320 Google reviews we collected
4.9of 5
5 stars31498%
4 stars10%
3 stars00%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 279 written reviews
98%praise
Praise68898%
Complaints112%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2862%
Reasonable1636%
Overpriced12%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12618%
Speed & response11717%
Would recommend11116%
Honesty & trust11016%
Quality & results9514%
Price & value8712%
Communication538%
What customers talk about
We read 279 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“enough, they were incredibly professional, personable, and thorough when I brought my car in with an unknown issue.”
“Friendly, prompt, professional, and knowledgeable.”
“Always keeps customers updated regarding any delay with service.”
“10/10, no notes- go here next time you need maintenance or repair.”
“I’ve taken my car into their shop and also used their mobile repair services and cannot recommend them enough!”
“…bringing my car in somewhere new, unsure of whether I'll be met with honesty and integrity or if I'll leave feeling frustrated and price gouged.…”
“Had a simple issue that they easily fixed and were very kind, informative, and thorough.”
“I always experience a great deal of trust and knowledge when discussing the work being done on my vehicle, whichever one I have them working on at the time.”
“A very expensive lesson learned here don’t go off how many stars or what pictures appear to be or what Christian base someone claims to be.”
“Everything was explained very comprehensibly and I felt like I had been empowered to make informed decisions about my vehicle.”
People customers mention
Juan18 reviews
John17 reviews
Kerry14 reviews
Mechanic12 reviews
Carrie6 reviews
You3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kingdom Auto Repair Service for 8 kinds of job. Pick one to see what they paid and said.
RRojelLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
John and Kerry are great Christian folks running a great auto repair shop. John goes above and beyond in every repair job and inspection he accomplishes. In times when you wonder if a repair place is going to take advantage of you, this is the place you want to make it your "Go To" friendly neighborhood auto shop. I highly recommend them.
BBarry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Courtesy, clarity and consistently great work. Reception area offers coffee and water bottle amenities. Recommended for a good repair experience.
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I can't say enough great things about the Kingdom Auto Repair team. They recently worked on both of my vehicles (2007 4-Runner and 2001 F150) and did a phenomenal job. They were friendly, kind, and professional, and even more importantly, honest. I was treated like family right from the start. I highly recommend the team at Kingdom Auto Repair Service.
Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticService not listed
DDaniel8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’m always treated with care and respect.
I always experience a great deal of trust and knowledge when discussing the work being done on my vehicle, whichever one I have them working on at the time. I trust this team at Kingdom, and will always share my experiences with them with anyone who asks me if I know of a good mechanic who is also trustworthy.
Great priceGeneral repairs & maintenanceOil change
HHeather10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Had a simple issue that they easily fixed and were very kind, informative, and thorough. Will definitely be back if I have any more issues
JJustin11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a superb experience with Kingdom Auto Repair getting our 2015 Toyota Corolla’s catalytic converter replaced as well as the spark plugs. We dropped off our vehicle the day before the appointment and our car was ready promptly for pick-up by our appointment the next day.
The owners were very kind and…
I have found our new family mechanic! I can't recommend K.A.R.S. enough, they were incredibly professional, personable, and thorough when I brought my car in with an unknown issue. Everything was explained very comprehensibly and I felt like I had been empowered to make informed decisions about my vehicle. As a woman, there is always a certain level of apprehension bringing my car in somewhere new, unsure of whether I'll be met with honesty and integrity or if I'll leave feeling frustrated and price gouged. Not here, the entire experience was incredibly refreshing and I very much appreciated the time taken to diagnose and explain my issue. 10/10, no notes- go here next time you need maintenance or repair.
Edit 10/2026! I've continued coming here since my initial review. I take my car in for routine maintenance and any issues that arise. I appreciate the transparency and honesty I always receive, I am able to make informed decisions about my car care that make sense for myself and my budget, while also feeling assured that my car is in excellent working order. I love being able to support a small business that displays such integrity and heart for customer service, I recommend Kingdom to anyone needing car care!
Response from the owner · 2 years ago
Thank you Megan. We truly appreciate your recommendation and am truly honored that you chose us to work on your vehicle. I am especially happy that you felt informed. That is my number one goal. I really strive to help people understand the why’s before they spend their hard earned money on their vehicles. At the end of the day we answer to a higher authority for all we do and how we conduct ourselves each day. Your review tells me we are doing something right:). We are here for you. Thank you for choosing us and have a blessed evening.
P.S. GO BILLS!
R
Rojel OLocal Guide · 14 reviewsiTotal number of Google reviews Rojel has written across all businesses on Google Maps, not just this one.
John and Kerry are great Christian folks running a great auto repair shop. John goes above and beyond in every repair job and inspection he accomplishes. In times when you wonder if a repair place is going to take advantage of you, this is the place you want to make it your "Go To" friendly neighborhood auto shop. I highly recommend them.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, Oil change
Response from the owner · 6 days ago
Hi Roger, thank you so much for this kind review. You and your family have always treated us like family, and it means the world to both of us. We built Kingdom Auto Repair on honesty and faith, and customers like you are the reason we love what we do. Every time you stop by it feels more like a visit with friends than a repair appointment. We're honored to be your "Go To" neighborhood auto shop and grateful for your recommendation and friendship. Please give our best to your family. God bless, and we look forward to seeing you all again soon.
B
Barry Newton3 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Courtesy, clarity and consistently great work. Reception area offers coffee and water bottle amenities. Recommended for a good repair experience.
Response from the owner · a week ago
Hi Barry, thank you for the 5 stars and the kind words. We work hard to keep our communication clear and our work consistent, so it means a lot that you noticed. We're also glad you enjoyed the coffee and water. We like to keep our customers as well fueled as their vehicles. Thank you for the recommendation, and we look forward to seeing you again. The coffee will be ready.
J
juan lewisLocal Guide · 14 reviewsiTotal number of Google reviews juan has written across all businesses on Google Maps, not just this one.
Hi Juan, thank you for the 5 stars. Giving 5-star service every time is the goal, and it's great to hear we're hitting the mark. We appreciate your loyalty and look forward to taking care of you and your vehicle again. We'll keep the bar high and the coffee hot.
J
John De La Garza1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I can't say enough great things about the Kingdom Auto Repair team. They recently worked on both of my vehicles (2007 4-Runner and 2001 F150) and did a phenomenal job. They were friendly, kind, and professional, and even more importantly, honest. I was treated like family right from the start. I highly recommend the team at Kingdom Auto Repair Service.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto engine diagnostic, Service not listed
Response from the owner · 2 months ago
Hi John, thank you for taking the time to leave this review, though after everything you've done for our community as a veteran firefighter, we should be the ones thanking you. It has been a genuine pleasure getting to know you and earning your trust with both the 4-Runner and the F150 and having you as one of our regular customers means the world to us. You truly are one of the good ones, and we're honored to have you as part of the Kingdom Auto Repair family. Thank you for your service, your loyalty, and your friendship. We'll always take good care of you and your trucks.
T
Terry Smith9 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Friendly, prompt, professional, and knowledgeable.
Price assessment: Great price
Services: Oil change
Response from the owner · 2 weeks ago
Hi Terry, thank you for the 5 stars and for summing us up so well. Friendly, prompt, professional, and knowledgeable is exactly what we aim for, and now we may have to put it on a T-shirt. We appreciate you trusting us with your vehicle and look forward to seeing you again.
D
Daniel Nabors8 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I’m always treated with care and respect.
I always experience a great deal of trust and knowledge when discussing the work being done on my vehicle, whichever one I have them working on at the time. I trust this team at Kingdom, and will always share my experiences with them with anyone who asks me if I know of a good mechanic who is also trustworthy.
Price assessment: Great price
Services: General repairs & maintenance, Oil change
Response from the owner · 3 weeks ago
Hi Dan, thank you for this wonderful review. It's always a pleasure to see you, whichever vehicle you bring in. We're starting to think your cars take turns just so you have a reason to stop by and visit. Your trust means a lot to our whole team, and we take it seriously every time you hand us the keys. Thank you for recommending us when people ask about a good, trustworthy mechanic. That kind of word-of-mouth is the best compliment a shop can get. We look forward to seeing you and whichever car is next in line.
H
Heather Knight10 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Had a simple issue that they easily fixed and were very kind, informative, and thorough. Will definitely be back if I have any more issues
Response from the owner · 3 weeks ago
Hi Heather, thank you for the 5 stars. We're glad we could get your issue taken care of quickly and that you left feeling informed. Simple fixes are our favorite kind, for you and for us. We'd love to see you again, though we hope your car keeps things simple and gives you no reason to visit for a while. Thanks again for trusting us.
J
Jeff BobeffLocal Guide · 103 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Auto repair shops, including dealership service centers, are notorious for their dishonest practices. In the past, I have been a victim of exorbitant repair costs and/or "additional" repairs needed while my vehicle was already being worked on. This has made me very apprehensive about dealing with auto repair shops because I just don't trust them. I needed some auto repairs, so I read the reviews for at least 20 repair shops in my area. Reading the customers' negative experiences only caused further anxiety and distrust. That is until I read the reviews for Kingdom Auto Repair. I took my car in for an estimate and was very pleased. The estimate was less than others I had received, the staff was professional and personable, and the shop was clean. This is a family-owned and operated business with a military background, and it's obvious they take pride in their work. Since then, I have referred two different family members who were also pleased with the repairs and repair costs. I am pleased beyond words that I have found an honest and reputable auto repair shop to which I can refer my family and friends, knowing they will not be taken advantage of.
Response from the owner · a year ago
Thank you so much for taking the time to share your experience with Kingdom Auto Repair. We're truly honored by your kind words and thrilled that we could provide you with a trustworthy and professional service that exceeded your expectations. Our family-owned business takes great pride in our military background and our commitment to honest, high-quality repairs at fair prices. We're grateful for your confidence in referring your family members to us and are pleased to hear they were also satisfied with our work. Rest assured, we'll continue to uphold our standards of integrity and excellent service for you, your loved ones, and all our valued customers in the San Antonio area.
J
Justin Miller11 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
We had a superb experience with Kingdom Auto Repair getting our 2015 Toyota Corolla’s catalytic converter replaced as well as the spark plugs. We dropped off our vehicle the day before the appointment and our car was ready promptly for pick-up by our appointment the next day.
The owners were very kind and informative when explaining the results of their inspection and service. Their invoices were refreshingly transparent and reasonable. In total we paid approximately $1,500.
My wife and I would highly recommend making Kingdom Auto Repair Service your auto-shop of choice in the San Antonio area.
Response from the owner · a month ago
Hi Justin, thank you and your wife so much for this wonderful review. We're glad we could get your 2015 Corolla's catalytic converter and spark plugs replaced and have it ready right on time. Your Corolla left with a fresh spark, and we'd like to think it's been running with a little extra pep in its step ever since. Being upfront about repairs and pricing matters a lot to us. Nobody likes surprises at the auto shop unless it's a surprise birthday cake. Thank you for trusting us and for spreading the word around San Antonio. We look forward to seeing you both again, but hopefully not too soon, because that means your Corolla is behaving.
