Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Kingdom Auto Repair Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty74−2.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Kingdom Auto Repair Service

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #282Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 320 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Auto Repair Service is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Auto Repair Service is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Auto Repair Service is better than 74% of auto repair shops.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Auto Repair Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Kingdom Auto Repair Service for 8 kinds of job.

Kingdom Auto Repair Service for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#168 / 353
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Steering & suspension repair”

john3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Found kingdom auto to be scrupulously fair honest and fast.

Great priceSteering & suspension repairVehicle Inspection
JosephLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding Costumer Service and Workmanship. Staff treats you like family and ensures your vehicle is properly repaired and safe for you and your family. Highly recommend to all.

Great priceSteering & suspension repairAuto engine diagnosticEngine repair
ChelseaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I literally cannot say enough good things about this company. Not only were they completely transparent and honest (which is rare with most mechanics, let's be honest) but they worked with us on payment, time, and patience. Unending amounts of patience! I would recommend Kingdom to anyone who is needing repairs to…

Steering & suspension repairTransmission
Jon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very knowledgeable, efficient, and friendly! They're wonderfully nice people and I highly recommend them!

ElectricalElectrical repairSteering & suspension repair
T6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech came out to my vehicle and got me running with excellent service! Highly Recommend!

Auto maintenanceSteering & suspension repair
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

OMG I love Kingdom Mobile, they are very professional & always on time. This is my mechanic for life, I love John & Karrie & would recommend to everybody!!

BrakesGeneral repairs & maintenanceSteering & suspension replacement
Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Totally satisfied and impressed with the mechanic and his work ethic and job that he did..would and will recommend him.

Steering & suspension repair
WilliamLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great HONEST people at an affordable price.

BrakesAir conditioningEngine repair
sarah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kingdom Mobile Mechanic was amazing . Within 2 hours of me calling they were able to come over & fix the truck same day. I am so thankful for you guys! The price was unbeatable! You’re the best, God bless you !

Steering & suspension repair
cweif3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely knowledgeable. Knew right away what the main problem was. Test drove car and looked underneath, to check for related problems. I've used him before, so I know he's very trustworthy.

Steering & suspension repair
Erinn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He is awesome!! The job was done before the originally quoted time and it costed less than me going out of my way to a shop. This guy has integrity, is professional, and extremely courteous. I'll be coming back when I need more work done. I highly recommend Kingdom Mobile Mechanic.

Steering & suspension repair
Kara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

If you are looking for a great, honest mechanic, search no more! Juan went above and beyond to provide the very best mechanical service I have ever received!! If I could give him 10 stars, I would. Not only is he a knowledgeable mechanic, but he is honest and easy to work with. He is punctual and communicates well…

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
VincentLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 36%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance56—
Auto engine diagnostic21—
Engine repair15—
Battery15—
Steering & suspension repair13—
Brakes12—
Air conditioning12—
Oil change10—

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