Analyzing 7,327,2697.3M ReviewsFor 20,74520.7K Experts

Experts Reviews · Company report
Kingdom Cleaning and More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Kingdom Cleaning and More

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 217 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Cleaning and More is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Cleaning and More is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Cleaning and More is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Kingdom Cleaning and More for 8 kinds of job.

Kingdom Cleaning and More for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$465
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Deep clean” · showing 20

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a deep cleaning done after closing on our home. The previous home owners were not the cleanliness let’s just leave it at that. The ladies did an excellent job! We were so pleased. We had some work done recently to the house, as we still have not moved in yet. Having them come back this week for a quick clean…

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a deep clean done after moving into our new house. We were so pleased with how everything looked once they were done! Janaina, Joelma, and Sandra did a great job.

Reasonable priceDeep clean
Lindsay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a great job all over the house.

Reasonable priceDeep clean
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had a deep clean performed prior to scheduling bi-weekly cleaning services and the girl's did a fabulous job, the house was sparkling! We were very happy with how clean and fresh the house was. We are now scheduled for bi-weekly cleanings and happy to say all has been very good!!

Paid $200–250Reasonable priceStandard cleaningDeep clean
Marie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kingdom Cleaning is the BEST..I have used this company for years!!! Christiane is flexable professional honest and thorough!!! Highly RECOMMEND

Reasonable priceStandard cleaningDeep clean
Nic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a client for several years and am extremely satisfied with the weekly cleaning services performed at my house. I’ve used many other cleaning services in the past, but Kingdom Cleaning is the best. They are professional, punctual and responsive. I have referred Kingdom Cleaning to friends over the…

Paid $100–150Great priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing attention to detail. Love to get a deep clean every couple of months with them.

Great priceDeep clean
Chris14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kingdom cleaning has been a wonderful experience. Cris is great with communication, the team is always on time, the house is fresh and clean after every visit. We are very lucky to have discovered Cris and her team!

Standard cleaningGeneral housekeepingDeep clean+ Punctuality+ Quality+ Professionalism
Ayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been using them for years and they do a great job and communicate very well.

Standard cleaningGeneral housekeepingDeep clean
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would highly recommend Chris and her team at Kingdom Cleaning! They do a fantastic job!

Glass & mirror cleaningStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cris and her team have been fantastic. We moved into our house a little more than 2 years ago and quickly found that with bigger house comes a lot more cleaning to keep up with. Thank goodness we found Kingdom Cleaning. They do a tremendous job and Cris has been fantastic to work with. Since hiring Kingdom Cleaning…

Deep cleanGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Loretta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kingdom Cleaners has been cleaning my home for 6 months and I have never been disappointed. Their attention to detail is the best I’ve ever seen..they even dust all the bun feet on my furniture! They are always on time, professional and our dogs love them

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Chris always responds, the teams are flexible when changes come up, all team members are unfailingly polite and hard-working. Very pleased, highly recommend!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
G6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a customer of Kingdom Cleaning for almost 2 years. They are very efficient, professional, and a pleasure to have in my home. Their team has cleaning down to a science! I totally recommend them

Deep cleanGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love kingdom cleaners so much! They always do such a great job and are are friendly and kind to our pets!

Deep cleanStandard cleaning
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Qualidade e ótimo benefício!!

Upholstery cleaningDeep cleanGeneral housekeeping
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The BEST!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job cleaning my house, I would recommend they to my family.

Deep cleanInterior & exterior window cleaning+ Quality
Carlton7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kingdom Cleaning and More brought my home back to life! My wife and I were extremely pleased with the service. They cleaned things that I thought were impossible to do such as rust on our stove we've tried to clean for years! We plan to use them again for a monthly cleaning. I highly recommend!

Deep cleanGlass & mirror cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Arelis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love coming home from work to a freshly clean house !

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (28 more) →

Price

$149-42% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning58$158–$265
Deep clean48$271–$465
General housekeeping32$137–$260
Glass & mirror cleaning18—
Moving-related cleaning16$251–$536
Interior & exterior window cleaning11$238–$536
Office & workplace cleaning10—
Upholstery cleaning2$183–$347

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