Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Kingdom Cleaning and More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Kingdom Cleaning and More

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 217 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Cleaning and More is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Cleaning and More is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Cleaning and More is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Kingdom Cleaning and More for 8 kinds of job.

Kingdom Cleaning and More for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$137–$260
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “General housekeeping” · showing 20

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ana and Jeise were on-time, very professional and great communication around expected arrival time. House looks great! Will look to use the service again in the future :)

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Quality cleaning, kind, considerate, flexible and responsive owner, who will respond to any issue or question promptly. Nice touches.

Paid $100–150Reasonable priceGlass & mirror cleaningStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ana and team do such a thorough job with our biweekly cleanings. We look forward to cleaning day and love how the house feels when they’re all done. Thanks for giving us so much time back in our week that we used to spend cleaning.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Leigh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Kingdom Cleaning has been helping me keep my house clean for a few years now. I very much appreciate their attention to detail and how my house sparkles when they are done! Some key reasons they are fantastic are: 1) consistency - it’s almost always the same 2 lovely ladies who come to my house (shot out to Rubia…

General housekeepingGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thoughtful, professional, timely service all around — with some very sweet holiday touches!

Paid $150–200Reasonable priceGeneral housekeeping
Nic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a client for several years and am extremely satisfied with the weekly cleaning services performed at my house. I’ve used many other cleaning services in the past, but Kingdom Cleaning is the best. They are professional, punctual and responsive. I have referred Kingdom Cleaning to friends over the…

Paid $100–150Great priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Chris14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kingdom cleaning has been a wonderful experience. Cris is great with communication, the team is always on time, the house is fresh and clean after every visit. We are very lucky to have discovered Cris and her team!

Standard cleaningGeneral housekeepingDeep clean+ Punctuality+ Quality+ Professionalism
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The team at Kingdom Cleaners is always thorough and efficient. Plus, they are warm and accommodating, even with a nosey and interested dog following them around the house. We’re always very appreciative of their services!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Ayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been using them for years and they do a great job and communicate very well.

Standard cleaningGeneral housekeepingDeep clean
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I would highly recommend Chris and her team at Kingdom Cleaning! They do a fantastic job!

Glass & mirror cleaningStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Chris always responds, the teams are flexible when changes come up, all team members are unfailingly polite and hard-working. Very pleased, highly recommend!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Qualidade e ótimo benefício!!

Upholstery cleaningDeep cleanGeneral housekeeping
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The BEST!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company with excellent work and professionalism. Highly recommend them!

General housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Arelis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love coming home from work to a freshly clean house !

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Aidan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christine is amazing and the crew is full of very nice ladies. They are always prompt and leave my house feeling cleaner than ever. 10 out of 10 would recommend.

Deep cleanGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Professionalism
Kathleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and the crew at Kingdom Cleaning are wonderful! Their work is thorough and first rate - the people are wonderful, responsive, and kind. Can’t recommend enough!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Jen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thorough, efficient and trustworthy. I highly recommended them.

General housekeepingOffice & workplace cleaning
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kingdom cleaning was able to sneak us in for a last minute deep clean prior to our open house. They came right on time and did an incredible job!

Deep cleanGeneral housekeepingGlass & mirror cleaning
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm excited to say that having Kingdom Cleaning help me by doing a GREAT job cleaning my apartment every other week was a Godsend! Recovering from some medical issues keeping up with housework was too much. Their friendly, professional cleaning helped me to avoid being evicted.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more general housekeeping reviews (12 more) →

Price

$149-42% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning58$158–$265
Deep clean48$271–$465
General housekeeping32$137–$260
Glass & mirror cleaning18—
Moving-related cleaning16$251–$536
Interior & exterior window cleaning11$238–$536
Office & workplace cleaning10—
Upholstery cleaning2$183–$347

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