Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Kingdom Cleaning and More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Kingdom Cleaning and More

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 217 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Cleaning and More is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Cleaning and More is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Cleaning and More is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Kingdom Cleaning and More for 8 kinds of job.

Kingdom Cleaning and More for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10

All 11 Google reviews tagged “Interior & exterior window cleaning”

Viviany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Boa qualidade ! Profissional! Pontual ! Bom benefícios

Glass & mirror cleaningInterior & exterior window cleaning
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Qualidade e ótimo benefício!!

Upholstery cleaningDeep cleanGeneral housekeeping
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job cleaning my house, I would recommend they to my family.

Deep cleanInterior & exterior window cleaning+ Quality
Carlton7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kingdom Cleaning and More brought my home back to life! My wife and I were extremely pleased with the service. They cleaned things that I thought were impossible to do such as rust on our stove we've tried to clean for years! We plan to use them again for a monthly cleaning. I highly recommend!

Deep cleanGlass & mirror cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Aidan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christine is amazing and the crew is full of very nice ladies. They are always prompt and leave my house feeling cleaner than ever. 10 out of 10 would recommend.

Deep cleanGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Professionalism
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ive used Kingdom Cleaning to clean my home for about 2 years. They come every other week and make my home feel like I'm walking into a five star hotel. They do a spectacular clean. I highly recommend them!

Deep cleanGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

I used this company to clean before we moved into a house we just purchased. Everyone was very nice and very professional. I was excited to have everything clean for when we moved in, I also asked they clean the windows. After the cleaning I just did a quick walk through and everything looked okay but today I had to…

Deep cleanMoving-related cleaningInterior & exterior window cleaning− Quality
Seven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Standard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Quality
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Lejla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$149-42% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning58$158–$265
Deep clean48$271–$465
General housekeeping32$137–$260
Glass & mirror cleaning18—
Moving-related cleaning16$251–$536
Interior & exterior window cleaning11$238–$536
Office & workplace cleaning10—
Upholstery cleaning2$183–$347

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