Experts Reviews · Company report
Kingdom Cleaning and More logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Kingdom Cleaning and More

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 217 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingdom Cleaning and More is better than 96% of carpet cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingdom Cleaning and More is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kingdom Cleaning and More is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingdom Cleaning and More is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kingdom Cleaning and More is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Kingdom Cleaning and More for 8 kinds of job.

Kingdom Cleaning and More for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18

All 16 Google reviews tagged “Moving-related cleaning”

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a deep cleaning done after closing on our home. The previous home owners were not the cleanliness let’s just leave it at that. The ladies did an excellent job! We were so pleased. We had some work done recently to the house, as we still have not moved in yet. Having them come back this week for a quick clean…

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Chris always responds, the teams are flexible when changes come up, all team members are unfailingly polite and hard-working. Very pleased, highly recommend!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Clara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Qualidade e ótimo benefício!!

Upholstery cleaningDeep cleanGeneral housekeeping
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional, responsive, and flexible. Chris and her team do a fantastic job

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Aidan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christine is amazing and the crew is full of very nice ladies. They are always prompt and leave my house feeling cleaner than ever. 10 out of 10 would recommend.

Deep cleanGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Professionalism
ElenaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this company 3 times to clean our house as we were selling. They do such a thorough, amazing job. It smelled wonderful. They cleaned the oven to a sparkling clean, the refrigerator, and to be honest, I didn’t know our bathroom tile could get so white. It was a great way to hand over our home to a new…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Kingdom Cleaning twice a month for almost 2 years straight. They were always on time. Very fair price and did a GREAT JOB. My home was 3k square feet. Family if 4, my home was very much lived in. They went above and beyond with organizing if things were out of place. They are trustworthy group of women. I…

Deep cleanGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Hayley13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cris and her team do a great job!!

Deep cleanGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at Kingdom is wonderful and so professional and friendly. Chris made coordinating a deep, initial clean before our move-in very easy and our walk-through was helpful for us to see all the nooks and crannies in our new home. It was an easy decision to request regular cleaning and every month our favorite day…

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
NadiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cris and her team are wonderful! They clean my home on a bi-weekly schedule. As a busy, working mom, they alleviate so much of my stress! I'm also a realtor, and many of my clients have used Kingdom Cleaning when preparing their houses for sale. They are thorough, professional and make sure the client is happy. I…

Moving-related cleaningStandard cleaning+ Quality+ Professionalism+ Value
CK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Tremendous attention to detail. Extremely accommodating and understanding. I highly highly recommend kingdom cleaning!

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christina and her team did an impeccable job. We needed a top-to-bottom cleaning to get our house ready to go on the market, and they got every last nook and cranny. They even polished my trash can! I 100% would recommend them.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
KatieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

I used this company to clean before we moved into a house we just purchased. Everyone was very nice and very professional. I was excited to have everything clean for when we moved in, I also asked they clean the windows. After the cleaning I just did a quick walk through and everything looked okay but today I had to…

Deep cleanMoving-related cleaningInterior & exterior window cleaning− Quality
PalkaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mital1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Punctuality+ Quality+ Professionalism
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality

Price

$149-42% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 61%Overpriced 0%Not sure 0%

Jobs customers hired them for

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