iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty53−4.7Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 61 stump removal servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.7★★★★★225 Google reviews · 24 photos
92%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kirkland Kutters Tree Service 4.7 out of 5 based on 225 reviews, noting the owner responds to nearly all feedback. Customers frequently praise the company for punctuality, professional communication, and thorough cleanup after tree removal, trimming, and stump grinding services. However, some low-star reviews criticize high estimates for storm damage work and report difficulties with scheduling or property damage during jobs.
Google rating: 4.7 out of 5 from 225 reviews (92% five-star).
Reviews on this page: 225 Google reviews (194 with written comments, 18 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: August 13, 2026.
Service: Stump Removal Service serving Monroe, Louisiana.
Data from Google, last updated October 28, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyStump Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kirkland Kutters Tree Service: 78/100 on this factor. Category median: 97.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kirkland Kutters Tree Service: 64/100 on this factor. Category median: 97.B
64
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kirkland Kutters Tree Service: 53/100 on this factor. Category median: 99.C
53
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kirkland Kutters Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kirkland Kutters Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kirkland Kutters Tree Service: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
225 Google reviews we collected
4.7of 5
5 stars20892%
4 stars21%
3 stars00%
2 stars21%
1 star136%
Praise vs complaints
Phrases our text analysis found in 194 written reviews
97%praise
Praise38997%
Complaints143%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1539%
Reasonable2258%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10626%
Quality & results8321%
Would recommend7318%
Speed & response6817%
Price & value4210%
Communication225%
Honesty & trust92%
What customers talk about
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent, professional Tree Service - Kirkland Kutters!”
“Dustin did a great job explaining the rationale behind how he trimmed the crepe Myrtle’s - I was impressed by his knowledge and professional opinion on trees.”
“The worst experience of my life.”
“I definitely recommend this group to anyone who wants professional work done!”
“Do not recommend”
“Kirkland Kutters came out immediately to assist when a tree fell on my property during the recent winter ice storm.”
“Each time, they assess risks properly and recommend affordable solutions.”
“They are all about overpriced service for insurance claims.”
“They were extremely communicative, came out quickly to address the issues we had after the ice storm, and were happy to talk me through the various op…”
“They're also up front about their licensing and insurance, which is fantastic.”
People customers mention
Jonathan4 reviews
Dustin4 reviews
Dustyn3 reviews
Kirklands3 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kirkland Kutters Tree Service for 5 kinds of job. Pick one to see what they paid and said.
WayneLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had Kirkland come out to drop a few trees and clean up some concerning limbs over my house and electrical lines. They did a fantastic job, better than I expected. And the yard clean up was excellent.
LauraLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent, professional Tree Service - Kirkland Kutters! Highly recommend! I’m very pleased with everything and impressed by the quality of your team & their hard work. Dustin & Shannon were both excellent, professional, and friendly. Dustin did a great job explaining the rationale behind how he trimmed the crepe…
gary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Repeat customer of Kirkland Kutters. Whether it be tree trimming or in this week's case -trimming and tree removal, there's nothing but extreme professionalism on every level. Quick responses to any questions.
Job well done !!
The crew was super conscientious about cleaning up afterwards and getting everything…
Great priceTree stump grindingTree trimming & pruningTree removal
Lane4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Kirkland Kutters came out immediately to assist when a tree fell on my property during the recent winter ice storm. It was a long and complicated removal and they, along with American Crane Co, executed the removal flawlessly. They went above and beyond to assist when my insurance denied the claim, always advocating…
casey8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I had to have trees removed after the ice storm. Kirkland Kutters removed both and ground both stumps within a few hours. They also left no debris behind. Really great company to use for tree removal!
Great priceTree stump grindingCabling & bracing
HunterLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
After the winter storm our yard needed a lot of work. I always get 3-4 quotes. Dustin / Kirkland Kutters was the only ones that answered the phone when I called, responded promptly to text, quick to quote and got the job done quickly. Most of all they show you they are LICENSED AND INSURED. Don’t let these other…
I had Kirkland come out to drop a few trees and clean up some concerning limbs over my house and electrical lines. They did a fantastic job, better than I expected. And the yard clean up was excellent.
Response from the owner · 2 months ago
Mr. Wayne, we are glad to hear that we exceeded your expectations! We appreciate your business and the 5 star review!
Laura L.Local Guide · 9 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Excellent, professional Tree Service - Kirkland Kutters! Highly recommend! I’m very pleased with everything and impressed by the quality of your team & their hard work. Dustin & Shannon were both excellent, professional, and friendly. Dustin did a great job explaining the rationale behind how he trimmed the crepe Myrtle’s - I was impressed by his knowledge and professional opinion on trees.
No damage to my yard, property, or home. Did the job thoroughly and efficiently. Great communication and eager to confirm job was done to my satisfaction. Great experience. Would call Kirkland Kutters again. Thank you all! 👍😆
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 3 months ago
Mrs. Laura, it was our pleasure to serve you and we look forward to next time! Thank you for the 5 star review!
gary s6 reviewsiTotal number of Google reviews gary has written across all businesses on Google Maps, not just this one.
Repeat customer of Kirkland Kutters. Whether it be tree trimming or in this week's case -trimming and tree removal, there's nothing but extreme professionalism on every level. Quick responses to any questions.
Job well done !!
The crew was super conscientious about cleaning up afterwards and getting everything looking better than before. They were always extremely polite, and quick with a smile.
10 Stars - no hesitation !
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · 4 months ago
We greatly appreciate your support sir! Always a pleasure doing business with you!
Tammy Rawls1 reviewiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Kirkland Kutters came out immediately to assist when a tree fell on my property during the recent winter ice storm. It was a long and complicated removal and they, along with American Crane Co, executed the removal flawlessly. They went above and beyond to assist when my insurance denied the claim, always advocating for me until the claim was processed and paid. Highly recommend!
Response from the owner · 6 months ago
Thank you for leaving a review Mr. Vance. We were honored to have the opportunity to work with you.
casey dison8 reviewsiTotal number of Google reviews casey has written across all businesses on Google Maps, not just this one.
I had to have trees removed after the ice storm. Kirkland Kutters removed both and ground both stumps within a few hours. They also left no debris behind. Really great company to use for tree removal!
Price assessment: Great price
Services: Tree stump grinding, Cabling & bracing
Response from the owner · 6 months ago
Thank you so much! We are honored that you took the time to leave a review.
HunterLocal Guide · 43 reviewsiTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
After the winter storm our yard needed a lot of work. I always get 3-4 quotes. Dustin / Kirkland Kutters was the only ones that answered the phone when I called, responded promptly to text, quick to quote and got the job done quickly. Most of all they show you they are LICENSED AND INSURED. Don’t let these other companies who aren’t do work on your property. Phenomenal work no complaints will always recommend to others and keep in mind for future needs.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 7 months ago
Mr. Hunter, it was our pleasure to offer you our services and glad you are pleased. Welcome to the Kirkland family!
Catherine Davidson3 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
