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Kiss Salon

Hair salon · Washington, DC · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%71+5Momentum penalty54−4.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 57 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 238 Google reviews · 24 photos
97%five-star reviews
4.63★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
$185typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Kiss Salon at a glance

Google reviewers rate Kiss Salon 4.9 out of 5 based on 238 reviews, frequently praising skilled cuts, color, and styling services. Clients highlight the welcoming atmosphere, seamless booking process, and staff ability to execute specific requests with precision. However, some low-star feedback notes instances where stylists did not adhere to client instructions regarding hair texture or length, resulting in unsatisfactory outcomes relative to the cost.

  • Google rating: 4.9 out of 5 from 238 reviews (97% five-star).
  • Reviews on this page: 238 Google reviews (214 with written comments, 17 with photos).
  • Owner responses: the business replied to 24% of reviews.
  • Most recent review: September 27, 2026.
  • Service: Wedding Hair Stylist serving Washington, District of Columbia.

Data from Google, last updated October 26, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction86Reliability76Craft & service100Value100Momentum54Replies to reviews71Satisfaction: 86 (median 89)Reliability: 76 (median 85)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 54 (median 100)Replies to reviews: 71 (median 48)
Kiss SalonWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kiss Salon: 86/100 on this factor. Category median: 89.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kiss Salon: 76/100 on this factor. Category median: 85.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kiss Salon: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kiss Salon: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kiss Salon: 54/100 on this factor. Category median: 100.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kiss Salon: 71/100 on this factor. Category median: 48.B
71

Bar = this company · dark tick = category median.

Star ratings

238 Google reviews we collected

  • 5 stars23097%
  • 4 stars21%
  • 3 stars10%
  • 2 stars21%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 214 written reviews

  • Praise22294%
  • Complaints156%

Price

What customers reported paying

$185+59% vs typical wedding hair stylists

Middle half of what 47 customers paid ($105–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Would recommend8134%
  • Staff & attitude6728%
  • Quality & results4720%
  • Honesty & trust146%
  • Communication115%
  • Price & value104%
  • Speed & response73%

What customers talk about

We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I strongly recommend Kiss Salon and will go there for my next hair cut.”
    “I would NOT recommend this stylist or return to the salon.”
  • “Luxurious experience from the moment you step foot in the door —the team is so caring and passionate.”
  • “The salon is also excellent with superb service and clean facilities.”
    “…I appreciated because I would’ve been much more upset if I left with damaged hair.…”
  • “He did my full color with blonde highlights a few months ago, and I was genuinely thrilled with the result.”
  • “He listened carefully to what I requested and perfectly executed what I wanted.”
  • “If you’re considering extensions, blonde color work, or a great cut, Maria is absolutely worth it!”
    “Very disappointed especially because it was very expensive.”
  • “Jean-Claude is a natural and efficient with the scissors.”

People customers mention

  • Claude 54 reviews
  • Jean 10 reviews
  • Victoria 10 reviews
  • Brandon 8 reviews
  • Aaron 7 reviews
  • Jin 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Kiss Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

TT6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I never received compliments on my hair until I started going to Nunzio four years ago. Now I get them all the time. He is a master colorist with an eye for the extra details that add dimension to the color and style so it stands out. The staff at Kiss Salon are also great and very welcoming.

Paid $200+BlowoutsHaircutHairstyling
Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luxurious experience from the moment you step foot in the door —the team is so caring and passionate. I love it all!!!

Paid $200+BlowoutsPermsHair straightening
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jean Claude was amazing! He listened carefully to what I requested and perfectly executed what I wanted. Everyone there was warm and polite. The interior is spacious and well designed, and the process of booking and checking in was seamless. I strongly recommend Kiss Salon and will go there for my next hair cut.

Paid $120–140Haircut
MissLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am an extremely particular person when it comes to my haircuts and styling. Aaron is an incredible hairdresser. He gave me the exact haircut I asked for and styled it to perfection. Can’t recommend enough. He’s amazing

Paid $140–160Haircut
Tessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Requested a simple haircut just to get rid of dead ends. I told Dimitri that layers in my (very straight and thin) hair always look choppy. He said he knew it wouldn't, but what do you know, it looks very choppy and unblended. Also cut my face framing way too short, so now it just looks bad. Very disappointed especially because it was very expensive.

Paid $140–160HaircutBlowdry
LaurenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Aaron at Kiss gave me the best blow out of my life! I booked with him for a wedding and honestly, my blowout still looks incredible 3 days later. I need whatever Turkish hairbrush he used! And the hair was was relaxing and incredible.

Paid $100–120Blowouts

Jobs customers hired them for

JobReviewsCategory typical
Haircut88$45–$91
Hair coloring50$214–$426
Hairstyling49$58–$136
Hair highlighting28$214–$426
Blowouts26$50–$97
Blowdry15—
Curly hair13—
Balayage12$246–$426

Compare with

Photos

Customer reviews

4.9 ★★★★★ 238 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Alexis C5 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called the salon and clearly stated that I had kinky coily hair. I was extremely clear and that is why I called the salon and did not just make an appointment online. The receptionist I talked to reassured me that that was totally fine and the person doing my hair would be able to do it no issue. When I went in the gentleman who was going to do my hair was very honest and said that he didn’t feel comfortable doing my hair which I appreciated because I would’ve been much more upset if I left with damaged hair. But driving across the city after I clearly spoke to someone about my situation and told them what my hair looked like and was reassured it was no issue, then to go in and be told that you can’t service this type of hair is extremely frustrating. Not only time wasted but it just feels extremely invalidating.

TT6 reviewsTotal number of Google reviews TT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I never received compliments on my hair until I started going to Nunzio four years ago. Now I get them all the time. He is a master colorist with an eye for the extra details that add dimension to the color and style so it stands out. The staff at Kiss Salon are also great and very welcoming.

  • Price: $200+
  • Services: Blowouts, Haircut, Hairstyling, Blowdry, Hair coloring, Keratin treatments, Balayage
  • Atmosphere: Relaxing, Modern
  • Maintenance: Well-kept
Ester Cross3 reviewsTotal number of Google reviews Ester has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing cut, color, and style. Thank you, Jean Claude!

Response from the owner · a month ago

Thank you Ester .. always a delight to take care of you and your mom.

HannahK1 reviewTotal number of Google reviews HannahK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna is so incredible she knows exactly how to make you feel beautiful. You can tell she is passionate and super talented. I have recommended her to all of my friends and they also have had wonderful experiences with her. Highly recommend Jenna for your hair needs!!

Jenna Harriss3 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luxurious experience from the moment you step foot in the door —the team is so caring and passionate. I love it all!!!

  • Price: $200+
  • Services: Blowouts, Perms, Hair straightening, Hair glazing, Bang trim, Haircut, Brazilian hair straightening, Hair glossing, Hairstyling, Blowdry, Curly hair, Gloss or Glaze, Hair highlighting, Hair coloring, Ombre hair color, Keratin treatments, Hair hydration treatments, Beard trim, Balayage
  • Atmosphere: Relaxing, Energetic, Cozy
  • Maintenance: Pristine
Rachel Hovde10 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nunzio is a magician! I came to him with hair problems (too bulky and frizzy, layers of my existing cut looked awkward), but without a clear idea of what I wanted my new style to look like. He led me through the decision process and gave me the most gorgeous haircut I’ve ever had. Highly recommend!

Hannah Dunleavy5 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jean Claude was amazing! He listened carefully to what I requested and perfectly executed what I wanted. Everyone there was warm and polite. The interior is spacious and well designed, and the process of booking and checking in was seamless. I strongly recommend Kiss Salon and will go there for my next hair cut.

  • Price: $120–140
  • Services: Haircut
Miss NiazmandiLocal Guide · 76 reviewsTotal number of Google reviews Miss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am an extremely particular person when it comes to my haircuts and styling. Aaron is an incredible hairdresser. He gave me the exact haircut I asked for and styled it to perfection. Can’t recommend enough. He’s amazing

  • Price: $140–160
  • Services: Haircut
Daniela Rivoir1 reviewTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so grateful to have the most amazing colorist and friend in Claudia. Without a doubt, Claudia is the most talented colorist I’ve ever met. In my opinion, only Julien Farel in New York can compare to her exceptional talent. No matter what your hair goals are, I highly recommend Claudia. She has an incredible gift for transforming your look and making you feel like a princess. What I cherish most about Claudia is that she’s not only incredibly talented, but also a wonderful friend and an amazing mother. Those who know her know that her kindness and beautiful heart are just as remarkable as her work.

  • Services: Hair coloring
J. Lo5 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going to Kiss Salon and I always see Jean-Claude. I couldn’t be happier with my experience. He did my full color with blonde highlights a few months ago, and I was genuinely thrilled with the result. I recently came back for my root touch-up, and once again, everything is perfect. Jean-Claude is incredibly talented, precise, and consistent. He has a real gift for color and always manages to create a natural, beautiful result that feels effortless and well-balanced. He’s also very attentive and really takes the time to understand what you want, which makes you feel completely confident in his hands. Honestly, it’s such a relief to have found someone I trust so much with my hair. Highly, highly recommend.

  • Services: Curly hair, Hair highlighting, Hair coloring

Kiss Salon on Google Maps →

Business details