Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers for Kitchen Nail Bar in Mountain View, CA, cite a 4.8-star average from 814 reviews. Positive feedback highlights detailed manicures, pedicures, and relaxing foot massages, with customers noting attentive service and quality design work. However, some low-star reviews criticize rude or inattentive staff, rushed appointments, and high pricing. Other complaints mention poor communication regarding nail damage and services that did not last as expected.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
814 Google reviews we collected
Phrases our text analysis found in 618 written reviews
What customers reported paying
Middle half of what 261 customers paid ($68–$108) · gold mark = category median.
How often each topic comes up in the written reviews
We read 618 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She suggested the best services for my nails and did a great job 💅 thank you!”
“After removing the acrylic, I chose a color, but I was told my natural nails had been damaged and the color would show through.”
“They were super nice, quick, and made the whole experience enjoyable.”
“to get a refill before New Year’s, During my visit, my technician was rude and rushed me while I was trying to choose a color, even taking the palette…”
“Tuyen did a wonderful job and paid such attention to detail with my gel x manicure, I highly recommend going to Tuyen for your next nail appointment!”
“I am extremely disappointed and would not recommend this place to my friends.”
“Was able to get a same day appointment, and had a great experience with Tammy for a gel mani and pedi”
“This delay caused me to be late for my other commitments, forcing me to leave without getting the service.”
“…n on a Saturday, busy but was seated fast without a appointment, Tina listened + would ask if I her work was what was wanted, took half hour, very sat…”
“Had the Festive Floral Rose Pedicure for the holidays and it was worth it.”
“The issue wasn't just about the extra $5; it felt like he was trying to overcharge me, assuming I hadn’t done my research.”
“She's also super friendly and will work with you to meet your needs - I fully trust her and her insight regarding my nails!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kitchen Nail Bar - Mountain View for 8 kinds of job. Pick one to see what they paid and said.
Kathy is wonderful. She suggested the best services for my nails and did a great job 💅 thank you!
Kathy was my pedicurist and she did an amazing job with my nails. The massage was very relaxing and she even helped me with a book stand while the pedicure was happening.
Wonderful experience. Ask for Lee (mani) and Amy (pedi). They did such a wonderful job and they weren't rushing to get to the next customer which is a plus. Tammi and Kimmy and Tuyen are great, too!
It’s my 4th time coming to this salon and every time I come i’m blown away at the service. It’s amazing. I’ve literally never had a better pedicure/manicure. i nearly fell asleep because of how relaxed I was during my pedicure massage. Even if i’m getting designs or just a simple color on my nails everything is done…
Lee does amazing design work! Brought her another photo and she recreated the beautiful look! I always love my nails and get many compliments on them. I keep coming back because she does such beautiful art/designs. I keep going back for a combo of jelly polish with a layer of cat eye under Lee suggested that adds an amazing dimension.
My first time today at Kitchen Nail bar in Mountain View! Was a great experience! Michael did an amazing job on my acrylic fill and Tina gave me a fabulous pedicure!
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 224 | $45–$73 |
| Manicure | 160 | $45–$73 |
| Foot massages | 104 | $48–$86 |
| Gel manicures | 95 | $50–$93 |
| Nail painting | 94 | $45–$79 |
| Nail art | 84 | $58–$93 |
| Acrylic nails | 77 | $50–$79 |
| Polish removal | 54 | — |
4.8 ★★★★★ 814 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Michael was amazing with the Ombre polish
Nancy gave the best massage as part of my manicure
Thank you so much, Amanda, for the five-star review! We're thrilled Nancy could provide you with such a wonderful experience, and we look forward to welcoming you back to Kitchen Nail Bar soon.
Tuyen was very careful and detailed! Very happy with my nails
First time here def. Coming back Nancy was great such a nice service! I really appreciate a quick high quality service! She have a lot attention to detail really recommend
Tuyen did an amazing job!!
Thank you so much, Stella! We're thrilled Tuyen could provide you with such excellent service, and we look forward to seeing you again soon!
Tuyen did an amazing job for my daughter’s nails. The environment was super relaxing and the experience was luxurious. The nails ended up looking better than the reference picture! Would definitely go again and telling all my friends about this place! :)
Kathy is wonderful. She suggested the best services for my nails and did a great job 💅 thank you!
Thank you so much, Sarika! We're so glad Kathy could help you find the perfect nail services—we look forward to seeing you again soon!
Kathy was my pedicurist and she did an amazing job with my nails. The massage was very relaxing and she even helped me with a book stand while the pedicure was happening.
Wonderful experience. Ask for Lee (mani) and Amy (pedi). They did such a wonderful job and they weren't rushing to get to the next customer which is a plus. Tammi and Kimmy and Tuyen are great, too!
Excellent pedicure, one of the best I’ve ever had. Thank you!
Thank you so much for the wonderful review, AnneMarie! We're thrilled you had such a great experience and look forward to welcoming you back soon.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
