Experts Reviews · Company report
Kitchen Nail Bar - Mountain View logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%71+20Replies to reviews 8%8+0.7Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Kitchen Nail Bar - Mountain View

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 814 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kitchen Nail Bar - Mountain View is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than 71% of nail salons.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kitchen Nail Bar - Mountain View is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kitchen Nail Bar - Mountain View is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than 8% of nail salons.F
8

Reviews for your job

Customers hired Kitchen Nail Bar - Mountain View for 8 kinds of job.

Kitchen Nail Bar - Mountain View for back massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Back massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9

All 13 Google reviews tagged “Back massages”

Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was just visiting the area this weekend and my friend recommended this nail place. Kathy took such good care of me! I highly recommend her.

Paid $60–80Back massagesGel manicures
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nancy is always very pleasant when giving my husband a pedicure. His feet are very healthy because we try to ser her on a regular basis. Hats off to aNancy for her patience with those thick nails!👏

Paid $100–120Foot massagesHand & foot massagesBack massages
RuthLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Grace, Tammy and Nancy were phenomenal! Beautiful quality great attention to detail! Beautiful environment

Paid $140–160Foot massagesNail paintingHand & foot massages
Vilma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tuyen is great and friendly

Polish removalNail paintingBack massages
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

tammy slays

Paid $60–80Back massagesGel manicures
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had an amazing pedicure with Amy! She was so attentive and careful! everything was so clean and sanitized! Everything smelled really good, rose petals and lemon slices were used for my pedicure and it was so relaxing!

PedicurePolish removalHand & foot massages
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nancy gave me a fabulous gel manicure exactly like the picture I showed her for my vision. She was fast and efficient; pleasant and easy to talk to. If you have a few extra minutes get the parafin wax and mini massage and treat yourself!

Back massagesGel manicures
melody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Windy is the BEST!!!! She always goes above and beyond to ensure I'm taken care of. She's one a kind. True Gem! An asset to any company.

Back massagesManicureNail art
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: another INCREDIBLE nail experience here! Tracey treated me to an absolutely adorable and festive design just in time for Halloween. Also had a great pedicure by Nathalie who did such a great job pampering me!! Tracey did a fantastic job on my nails! I came in with an idea of what I wanted, and she helped me…

Back massagesGel manicuresHand & foot massages
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s my first time here and Kimmy did a PERFECT job. She is the best! Flawless work , I even got a SHOULDER MASSAGE! Amazing, loved it

Acrylic nailsBack massagesManicure
LauraLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They did my nails for my wedding (gel builder, natural color & design) and I loved them! So elegant and delicate but with a modern look. They did such a good job in matching them with my dress & style - and they lasted forever! Thanks to the kitchen nail team! Recommend.

Back massagesGel manicuresHand & foot massages
Prone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Foot massagesHand & foot massagesBack massages
MashaLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $60–80Foot massagesBack massagesPedicure

Price

$88+25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure224$45–$73
Manicure160$45–$73
Foot massages104$48–$86
Gel manicures95$50–$93
Nail painting94$45–$79
Nail art84$58–$93
Acrylic nails77$50–$79
Polish removal54—

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