Experts Reviews · Company report
Kitchen Nail Bar - Mountain View logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%79+50.2Reliability 28%71+20Replies to reviews 8%8+0.7Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Kitchen Nail Bar - Mountain View

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.8★ from 814 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kitchen Nail Bar - Mountain View is better than 79% of nail salons.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than 71% of nail salons.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kitchen Nail Bar - Mountain View is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kitchen Nail Bar - Mountain View is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kitchen Nail Bar - Mountain View is better than 8% of nail salons.F
8

Reviews for your job

Customers hired Kitchen Nail Bar - Mountain View for 8 kinds of job.

Kitchen Nail Bar - Mountain View for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 60

All 160 Google reviews tagged “Manicure” · showing 20

SarahLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Lee does amazing design work! Brought her another photo and she recreated the beautiful look! I always love my nails and get many compliments on them. I keep coming back because she does such beautiful art/designs. I keep going back for a combo of jelly polish with a layer of cat eye under Lee suggested that adds an amazing dimension.

Paid $100–120Foot massagesNail artPolish removal
FrancesLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

My pedicures with Lee are my one small self-care splurge. Her attention to detail, her gentle touch, and her customer service have me coming back for several years now. She cares about doing a good job, consistently every time. I used to come on my lunch break from work, and she would make the service fit in my…

Paid $60–80Nail paintingPedicureManicure
Math1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from Kathy and Tina for mani and gel pedi. So relaxing!

PedicureManicureGel manicures
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good pedi/mani experience!

Paid $80–100PedicureManicure
SabinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Very disappointing experience. The nail technician was inattentive throughout my appointment and spent most of the time looking around and watching other people instead of focusing on my nails. Unfortunately, the quality reflects that lack of attention. It has been only two days, and the gel is already lifting and…

Customer photo from Sabina's review
Paid $40–60Nail paintingManicure
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nancy is always very pleasant when giving my husband a pedicure. His feet are very healthy because we try to ser her on a regular basis. Hats off to aNancy for her patience with those thick nails!👏

Paid $100–120Foot massagesHand & foot massagesBack massages
DevinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nancy was incredible! She mentioned she has over 24 years of experience of providing manicures and pedicures and it shows! No snags, pokes, or ouchie moments. Also highly recommend the wax treatment for dry hands!

Paid $60–80PedicureManicureNail cut & filing
Zach9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kathy did a great job on my mani-pedi!

Paid $80–100PedicureManicure
VarshiniLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came in for a mani pedi, and Kathy and Tuyen were both very thorough in making sure I got what I wanted. They had great attention to detail and made sure I was comfortable, best mani pedi I’ve gotten in a long time! My mom got one of their nicer pedicures from Rose, who was very attentive and patient, and gave an incredible massage!!

Paid $80–100PedicureManicure
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tina was amazing! She did an outstanding job!

Paid $40–60Manicure
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Favorite manicure in Mountain View. They take such care and are very professional. Thank you, Kathy!

Paid $20–40Manicure
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brought in an inspo pic and it came out even cuter in person/on my nails! This place is clean, staff are friendly, they remember regulars, they work with. Are and attention to detail.

Paid $100–120Nail artNail paintingAcrylic nails
RuthLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Grace, Tammy and Nancy were phenomenal! Beautiful quality great attention to detail! Beautiful environment

Paid $140–160Foot massagesNail paintingHand & foot massages
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tuyen is amazing!!! She always makes my nails look flawless

Paid $60–80Manicure
Em2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kimmy is the most talented and artistic nail tech I’ve ever had. Before coming to her I was always leaving nail salons feeling unheard and disappointed. She really listens to what I want, explains to me how things work and what is realistic and is so talented at the work she does! I leave my apts content and beaming each time!

Paid $120–140Nail artPolish removalNail painting
ChrystelleLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael did such an amazing job. Great attention to detail, listened to what I was looking for and made suggestions. He was so kind. I brought a picture of the design I was after and he executed it to a tea! Anna was on pedicure duty and was fantastic! Her foot and leg massage is sublime! Of a sweetness and…

Paid $160–180Foot massagesNail extensionsPedicure
Sudharshni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I visited the kitchen nail bar at Mountain View The service awesome and Professional Lee was very good and She gave me good pedicure Definitely gonna visit Once gain

Paid $120–140Hand & foot massagesPedicureManicure
MariahLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend Michael, he did the best manicure acrylic fill in that I've had in the last 2 years!!! We live in North Carolina and I was a walk-in on a Saturday. I so wish we lived closer 🥲 Thank you Michael!!! I'm ready for the 4th of July ❤️🤍💙

Paid $60–80Polish removalNail paintingNail polish changes
Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks TUYEN

Paid $80–100Nail artNail paintingAcrylic nails
Vilma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tuyen is great and friendly

Polish removalNail paintingBack massages

Show more manicure reviews (140 more) →

Price

$88+25% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure224$45–$73
Manicure160$45–$73
Foot massages104$48–$86
Gel manicures95$50–$93
Nail painting94$45–$79
Nail art84$58–$93
Acrylic nails77$50–$79
Polish removal54—

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