Experts Reviews · Company report
Klean Bright logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Klean Bright

Hoboken, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 185 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Klean Bright is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Klean Bright is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Klean Bright is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Klean Bright is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Klean Bright is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Klean Bright is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Klean Bright for 5 kinds of job.

Klean Bright for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$144–$260
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Pet stain & odor removal”

Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My carpets and upholstered chairs are like new! Excellent service and a pleasure to work with!

Paid $400–450Reasonable priceUpholstery cleaningPet stain & odor removal
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I am very happy with my couch cleaning. I always used Stanley but wow Klein bright did a much better job and the price is a lot lighter on the pocket. I highly recommend!!

Great priceUpholstery cleaningPet stain & odor removal
HERO7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I just got a new puppy so he had a couple of accidents on the carpet . Klean bright came right in and took care of it. Thank you so much! The carpets came out perfect. I highly recommend him and his services. I’ll most definitely be calling again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TennessiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Well educated on products & knows what he's doing! Recently got a fur baby, who was going on my west elm carpet and didn't want to replace it. After cleaning carpet was like brand new

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William was awesome. He was prompt, able to provide services quickly and efficiently. He got rid of a pesky pet urine issue in my bedroom carpet that I was unable to get out with the hand held pet vacuum cleaner or anything else for that matter. The carpet looks brand new and smells great! Very thankful for Klean Bright!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MartaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Klean Bright. I emailed them to get a quote and in a manner of minutes someone contacted me. They arrived on time, were professional and did a great job. You will be surprised of how dirty your carpets get in just 2 years. Highly recommend them.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

William was professional, friendly and prompt. The sofa and carpet look great!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with Klean Bright. William was able to help with a tough pet stain on the rug, same day. He was incredibly thorough and professional. I’ll absolutely use Klean Bright again!

Area rug cleaningPet stain & odor removal
rickyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great response time and results. I would recommend and use them again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Talk about prompt, efficient service! I would recommend Klean Bright to everyone. William came and cleaned a big stain and restored my carpet like new.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

William was professional and thorough. He explained what he was doing and how to maintain going forward. Our carpets never looked so good!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
5thLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good price and very professional William was honest and on time would HIGHLY RECOMMEND!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Allyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were extremely prompt, professional and great prices! They told us to look at their progress every step of the way. My house has never looked better thanks to them!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed pet stains removed from my couch and a refresh on my area rug. Klean Bright was affordable, responsive and everything is good as new. William from Klean Bright was fantastic! Extremely responsive, trustworthy and pet friendly! He was sure to use pet safe cleaners and disinfectant. Couldn’t be happier. Will…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LaQuanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love love love these guys! I didn’t realize how dirty my couch was until after it was cleaned. They did an amazing job. Very professional, friendly, fast. Thank you so much, I’m so grateful!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Found William on Facebook. 10 times better than Stanley steamer and much more reasonable. He got pet stains out Of two carpets and one area rug that look like new now! Also had my couch cleaned, he brought it back to life. Highly recommend him!!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
marc6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just had my sofa and area rugs cleaned. I couldn’t be happier. Well worth the great price. Other places, tv commercial places wanted so much more. I simply went by the amazing reviews and I was convinced. And then speaking to the owner I was even more convinced so much so that they came into my apartment without…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My carpets look great thanks to William he did an amazing job 👍🏼

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Risa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good service. On time. Friendly. William listens to what is needed. Did a great job on huge area rug. Highly recommend Kleen Brite. He came early and worked fast.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CliveLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, straight to the point and very knowledgeable on the task at hand! Will recommend to anyone!!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job on my rugs! I’ll have them back for furniture upholstery and tile too.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Phyllis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I am very satisfied with my carpet. He got it looking brand new. Will recommend to any one who needs carpet or upholstery cleaned.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

William did an excellent job of cleaning my carpets and upholstery at a fair price. He even did an extra cleaning at no charge on one of the carpet stairs because of a pet odor. I would highly recommend William and his company.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Timanisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very punctual, and professional

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AKADA5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal
Dalyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Professionalism
Shanta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
KeishaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kharisma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Aniesh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ukachi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sigourney6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning71$170–$340
General carpet cleaning53$146–$303
Pet stain & odor removal36$144–$260
Area rug cleaning35$158–$434
Carpet steam cleaning3$153–$315

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