Experts Reviews · Company report
Klean Bright logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Klean Bright

Hoboken, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 185 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Klean Bright is better than 98% of upholstery cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Klean Bright is better than 97% of upholstery cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Klean Bright is better than 99% of upholstery cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Klean Bright is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Klean Bright is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Klean Bright is better than —% of upholstery cleaning.–
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Reviews for your job

Customers hired Klean Bright for 5 kinds of job.

Klean Bright for upholstery cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “Upholstery cleaning” · showing 20

Chiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Couch looks good as new! William was professional, tidy and shared some tips to help keep the fabric safe from common types of soiling. Will definitely call him again and highly recommend his services!

Paid $200–250Reasonable priceUpholstery cleaning
ShalaneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Williams from Klean Bright came early but sit outside until it was time to come in, he was very professional, i didn’t know my sectional was that dirty until i saw the water, he did such a fantastic job, i made reservation for next year cleaning . That is why i am giving him a five star but he’s worth 6 stars Thank You Williams I appreciate you.

Reasonable priceUpholstery cleaning
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My carpets and upholstered chairs are like new! Excellent service and a pleasure to work with!

Paid $400–450Reasonable priceUpholstery cleaningPet stain & odor removal
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I am very happy with my couch cleaning. I always used Stanley but wow Klein bright did a much better job and the price is a lot lighter on the pocket. I highly recommend!!

Great priceUpholstery cleaningPet stain & odor removal
Jasmine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

William was punctual and professional. Excellent cleaning of my couch. Looks and smells brand new! Before and after of one of the arms posted.

Customer photo from Jasmine's reviewCustomer photo from Jasmine's review
Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
PriscilaLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome experience getting our couch and pillows cleaned with William. He was very responsive to our questions, answered them all clearly and it shows he knows what he’s doing. We’ll definitely now do regular cleaning on our couch with him.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Willam was great! I got three sofas and two rugs cleaned and they all look like new! Highly recommend this company!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BreannaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William was great! On time, very professional. Couldn’t believe all the dirt that came out! I high recommend!

Upholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Rommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William was kind and very professional! And did an amazing job! He slip me last min, We only be using this company from here on :)

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tgey did a great job! I have 2 cats and a kid. I have already set up another cleaning in a cpl of months as I will be cleaning my sofa about every 3mo lol

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

William is excellent, very professional, and thorough in his service. The carpets and couch came out looking like new. I highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Edward8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best Service, revived my couch!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
MartaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Klean Bright. I emailed them to get a quote and in a manner of minutes someone contacted me. They arrived on time, were professional and did a great job. You will be surprised of how dirty your carpets get in just 2 years. Highly recommend them.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy after using Klean Bright! We will continue to use and recommend for all carpet and upholstery cleaning

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent expertise cleaning service for both the carpets and couch. Highly recommend for a professional job performed in a timely fashion.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

William was professional, friendly and prompt. The sofa and carpet look great!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lori9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

William arrived early and did an excellent job cleaning my daughter’s white couch! It smells so fresh—and looks so bright! He also cleaned her area rug! Both look brand new. I highly recommend Kleen Bright!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

William was on time, courteous and professional. Work was great and price was low. Definitely will use again and recommend.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had two couches and an area rug cleaned. Klean Bright was early to the appointment and did a fantastic job on everything. I will absolutely use them again. 10/10.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
rickyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great response time and results. I would recommend and use them again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (51 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning71$170–$340
General carpet cleaning53$146–$303
Pet stain & odor removal36$144–$260
Area rug cleaning35$158–$434
Carpet steam cleaning3$153–$315

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