Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
Google reviewers rate Klein Horsley Aesthetics five stars based on sixty-six reviews, with the owner responding to eighty percent of them. Customers frequently praise the staff's knowledge, attentiveness, and ability to provide natural results for services like facials, microneedling, and injections. Recurring themes include comfortable environments, clear communication, and personalized care plans that avoid unnecessary product sales. No common criticisms appear in the provided excerpts, as all reviews express high satisfaction with the medical spa's professional service and outcomes.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Bar = this company · dark tick = category median.
66 Google reviews we collected
Phrases our text analysis found in 61 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very knowledgeable and patient and did an exceptional job!”
“Left after my facial with skin so hydrated and glowy 10/10 recommend!”
“I had the most wonderful experience at Klein Horsley from start to finish.”
“…ctor for me and was able to get me an appointment to see him the very next day.…”
“And I was having a hard time understanding it all and she explained it so kindly to me and was so patient.”
“She was extremely knowledgeable, attentive, and genuinely cared about making sure I got the right care.”
“…an keep coming back to Klein Horsey because the way I feel today was worth every penny.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Klein Horsley Aesthetics for 5 kinds of job. Pick one to see what they paid and said.
Rachel was amazing! I was very nervous getting microblading for the first time. She was very knowledgeable and patient and did an exceptional job! Highly recommend her!
Rachel is a genius. Her microneedling has changed my face!! And the cool sculpting has reduced my ever present mom pooch!!! Forever a client!!
I do not have enough good things to say about this place! Rachel and her team are so skilled and make you feel so comfortable. I’ve worked with a lot of providers, and these are some of the best in the business. I’ve had several laser treatments, RF Microneedling, tox amd lip filler and I am OVER THE MOON with my…
This place is an absolute gem! From the moment you walk in, you can tell they genuinely care about helping you achieve your goals. They take the time to really listen to what you're trying to accomplish, walk you through all of your options, and make sure you feel comfortable and informed every step of the way. You…
I’m so grateful for Rachel and the team! I moved to West Virginia 1.5 years ago, and I’ve never looked back on getting service anywhere else. I’ll drive the 5.5 hours to see them because I just can’t trust anyone else! I can’t say enough about how amazing Klein&Horsley is. They make me feel so comfortable, listen to…
Rachel and all the staff at KHA are amazing! Rachel made the Morpheus Body treatments, that can seem scary, comfortable and almost completely pain free. I highly recommend KHA!
| Job | Reviews | Category typical |
|---|---|---|
| Lip fillers | 3 | — |
| Microneedling | 3 | — |
| BOTOX treatments | 3 | — |
| Body contouring | 2 | — |
| HydraFacial | 2 | — |
5.0 ★★★★★ 66 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Rachel was amazing! I was very nervous getting microblading for the first time. She was very knowledgeable and patient and did an exceptional job! Highly recommend her!
Rachel is absolutely amazing 🤍 I went in for a consultation, and instead of simply addressing the issue I came in for, she took the time to really listen and figure out what could actually be causing it. She was extremely knowledgeable, attentive, and genuinely cared about making sure I got the right care. What really stood out to me was that Rachel went above and beyond — she actually called the doctor for me and was able to get me an appointment to see him the very next day. That meant so much to me and really showed how much she cares about her clients. That alone say's so much about the kind of person and professional she is. The entire team was incredibly attentive, kind, and helpful. You can tell that everyone is a great team together and most of all ACTUALLY care about your wellbeing. What could have easily been a simple sale, instead turned into making sure I was getting the right care. You are good hands here. I would highly recommend her and the entire team!
Rachel is a genius. Her microneedling has changed my face!! And the cool sculpting has reduced my ever present mom pooch!!! Forever a client!!
I do not have enough good things to say about this place! Rachel and her team are so skilled and make you feel so comfortable. I’ve worked with a lot of providers, and these are some of the best in the business. I’ve had several laser treatments, RF Microneedling, tox amd lip filler and I am OVER THE MOON with my results! Love this place and their team so much!
This place is an absolute gem! From the moment you walk in, you can tell they genuinely care about helping you achieve your goals. They take the time to really listen to what you're trying to accomplish, walk you through all of your options, and make sure you feel comfortable and informed every step of the way. You leave feeling like a million bucks! Kate is an absolute sweetheart. She's incredibly knowledgeable, honest, and never makes you feel pressured. I trust her completely with any advice or procedure, and I always know I'm in great hands. There truly isn't a better place. I already can't wait for my next visit 🤍
I left a 5 star review previously but I no longer have that email so I wanted to make sure this wonderful business has a review from me. I had a treatment done by Joanne today and I can’t believe what a difference it has made in my skin. I haven’t been here in a year, due to being busy and I just don’t take care of my skin. But I’m going to start coming every month. Not only is Joanne wonderful, Jill is so kind and welcoming when you first walk in and when I was leaving I got to speak with Rachel the owner about another service they offer that I’m going to be going back for. And I was having a hard time understanding it all and she explained it so kindly to me and was so patient. If you’re thinking you have to have a lot of money to come to a place like this you don’t! My treatment was much lower than I expected and the way I feel, I am just going to cut out a few other things I am probably wasting money on so I can keep coming back to Klein Horsey because the way I feel today was worth every penny. The ladies here truly care about how you feel about yourself on the inside. It’s such a nice place and the new location is so warm and relaxing. Thank you so much for running such a great business and for how you treat your clients. ❤️
I’m so grateful for Rachel and the team! I moved to West Virginia 1.5 years ago, and I’ve never looked back on getting service anywhere else. I’ll drive the 5.5 hours to see them because I just can’t trust anyone else! I can’t say enough about how amazing Klein&Horsley is. They make me feel so comfortable, listen to my goals, and then execute them perfectly. I always leave feeling like I’ve transformed. ❤️❤️❤️
Tia we love you, if we could drive to you we would!!! Thank you for your loyalty and continued support !
Rachel and all the staff at KHA are amazing! Rachel made the Morpheus Body treatments, that can seem scary, comfortable and almost completely pain free. I highly recommend KHA!
We are so happy you’ve been able to take such big steps with ease and comfort! We appreciate your continued support and can’t wait for your results 😍
I had my first experience at Klein Horsley today and it was amazing. I got a facial with Joanne and it was wonderful, my skin was glowing. The space is gorgeous and everyone who works there is lovely. I can’t reccomend it enough.
You were absolutely glowing when you left!! Thank you we can’t wait to see you again!
I can’t recommend Klein Horsley Aesthetics enough! From my first consultation, it was clear that they aren't about 'quick fixes' or the overdone look. Their approach is entirely focused on natural results that enhance what you already have. What I appreciate most is how they treat skincare as an evolving journey—my needs have changed over time, and they always adjust my customized plan to match. If you want a team that truly listens and prioritizes the long-term health and beauty of your skin, this is the place to go!
Thank you so much Amanda ! You are a constant joy to have in the office we can’t wait for your next visit!
Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
