iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%75+47.6Reliability 28%81+22.9Replies to reviews 8%16+1.3Craft & service penalty0−10Experts Score= 62Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 57 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 16%
4.7★★★★★92 Google reviews · 24 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$130typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate KM Hair Studio LLC 4.7 out of 5 based on 92 reviews, with the owner not replying to any comments. Customers frequently praise the salon's clean atmosphere, friendly staff, and skilled services such as coloring, cutting, and relaxing treatments. Recurring themes include attentive communication, professional advice, and positive experiences for both adults and children. However, some low-star reviews criticize unexpected pricing at payment, uneven color application, and instances of aggressive handling or disrespectful comments from staff.
Google rating: 4.7 out of 5 from 92 reviews (91% five-star).
Reviews on this page: 92 Google reviews (67 with written comments, 4 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: craft & service.
KM Hair Studio LLCWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KM Hair Studio LLC: 75/100 on this factor. Category median: 89.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KM Hair Studio LLC: 81/100 on this factor. Category median: 85.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KM Hair Studio LLC: 0/100 on this factor. Category median: 99.F
0
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KM Hair Studio LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KM Hair Studio LLC: 16/100 on this factor. Category median: 48.F
16
Bar = this company · dark tick = category median.
Star ratings
92 Google reviews we collected
4.7of 5
5 stars8491%
4 stars11%
3 stars11%
2 stars00%
1 star67%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
89%praise
Praise6689%
Complaints811%
Price
What customers reported paying
$130+12% vs typical wedding hair stylists
Middle half of what 19 customers paid ($83–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2838%
Quality & results2027%
Would recommend1318%
Communication45%
Price & value45%
Honesty & trust45%
Speed & response11%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is kind and happy to engage with him in conversation and is very patient.”
“Samantha and the owner jasmine both were extremely rude while telling me I had to pay.”
“Kristin does a wonderful job with my young son’s haircut!”
“I had two different stylists tell me the job was sloppy, done wrong, fried hair, and not what I asked for.”
“I recommend this hair studio to all my friends and clients!”
“She listened to what I wanted and exceeded my expectations both with the color and hair cut.”
“…blonde and thanks to the care during my appointments as well as the reasonable advice for aftercare, my hair is still healthy and bright.…”
“…nly reason I decided to write a review is because I was not told the price was going to change and it was doubled from what price I had been aware of.…”
“This place is clean, tastefully decorated and employs individuals that are pleasant, personable and genuinely care about their clients.”
“Doesn't matter who cuts my hair, it's always quick and up to par.”
People customers mention
Kristin5 reviews
Jasmin5 reviews
Kelsey4 reviews
Design4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired KM Hair Studio LLC for 8 kinds of job. Pick one to see what they paid and said.
Tressa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Kristin does a wonderful job with my young son’s haircut! She is kind and happy to engage with him in conversation and is very patient. She has done his hair twice now and both times I have been very pleased with the experience and results. I’ll book with her for all his future appointments!
Paid $20–40Kids' cuts
April6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Love, love, love coming here to get my hair done. I am a huge fan of Kelsey's grey blending using babylights. She is so Amazing and I always leave there feeling uplifted!
Paid $200+Hair highlighting
Kory10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Kelsey was fantastic. Not just anyone can cut curly hair correctly. She is amazing. It was a magnificent experience
Paid $80–100HaircutCurly hair
Shawna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This was such a relaxing experience!! I got a Malibu and a women’s haircut. My hair came out SO shiny, silky smooth, brighter, and much more healthy. She kept as much length as she could, while getting rid of damaged ends. I’m very happy with it. The massage during the conditioning process was definitely my favorite…
Paid $100–120HaircutService not listed
KarisLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I had a great experience with Valerie at KM hair! I hadn’t had a haircut in several years and wanted a big change without knowing the specifics of how to get there. Valerie gave me her expert advice and cut my hair exactly how I envisioned it! Would highly recommend!
Paid $40–60Bang trimHaircut
Tayler1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Kelsey was awesome! She listened to what I wanted and exceeded my expectations both with the color and hair cut. Cherry on top, she is so sweet and easy to talk to which makes it such a relaxing experience. Thank you so much!
Kristin does a wonderful job with my young son’s haircut! She is kind and happy to engage with him in conversation and is very patient. She has done his hair twice now and both times I have been very pleased with the experience and results. I’ll book with her for all his future appointments!
Price: $20–40
Services: Kids' cuts
April Carne6 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Love, love, love coming here to get my hair done. I am a huge fan of Kelsey's grey blending using babylights. She is so Amazing and I always leave there feeling uplifted!
Price: $200+
Services: Hair highlighting
Kory Armstrong10 reviewsiTotal number of Google reviews Kory has written across all businesses on Google Maps, not just this one.
This was such a relaxing experience!! I got a Malibu and a women’s haircut. My hair came out SO shiny, silky smooth, brighter, and much more healthy. She kept as much length as she could, while getting rid of damaged ends. I’m very happy with it. The massage during the conditioning process was definitely my favorite part!! I will be back. Thank you ladies!! 💛
Price: $100–120
Services: Haircut, Service not listed
Karis BarnesLocal Guide · 13 reviewsiTotal number of Google reviews Karis has written across all businesses on Google Maps, not just this one.
I had a great experience with Valerie at KM hair! I hadn’t had a haircut in several years and wanted a big change without knowing the specifics of how to get there. Valerie gave me her expert advice and cut my hair exactly how I envisioned it! Would highly recommend!
Price: $40–60
Services: Bang trim, Haircut
Tayler Brown1 reviewiTotal number of Google reviews Tayler has written across all businesses on Google Maps, not just this one.
Kelsey was awesome! She listened to what I wanted and exceeded my expectations both with the color and hair cut. Cherry on top, she is so sweet and easy to talk to which makes it such a relaxing experience. Thank you so much!
Price: $200+
Services: Bang trim, Haircut, Hairstyling, Blowdry, Hair coloring
Owen Koroll2 reviewsiTotal number of Google reviews Owen has written across all businesses on Google Maps, not just this one.
Atmosphere is wonderful, professional and friendly!
Services: Haircut, Hairstyling
Firstname LastnameLocal Guide · 13 reviewsiTotal number of Google reviews Firstname has written across all businesses on Google Maps, not just this one.
Been coming here about once a month for several years now to see Kristin to maintain my pixie cut, she does a great job. The shop is always clean and up to date. Im not particularly feminine so I never really felt welcome in other salons but the atmosphere at KM is good! I won't go anywhere else for my haircuts.