PLUMBERS · MILWAUKEE, WI
Knight Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%26+2.6Momentum 8%84+6.7Track record 7%79+5.5Accountability 5%86+4.3Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Knight Plumbing & Drain Cleaning

Better than 28% of plumbers · #65 of 90

4.8★1,140 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
96%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Knight Plumbing & Drain Cleaning for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–900
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Sump pump repair”

★★★★★ Joshua · Edited 6 months ago

I continue to utilize Knight Plumbing. The first time I used Knight Plumbing was on New Years Eve day in 2019. My upper bathroom shower drain failed and was pouring water into my son’s room. Even though they were scheduled with appointments that day, they were able to dispatch 2 plumbers to fix the issue in less…

Great pricePlumbing pipe repairSewer repairPlumbing leak repair
★★★★★ Deborah · Edited a year ago

Response time from initial phone call to service call was extremely prompt. They arrived the next day. I was having backup battery to sump pump issues. The alarm would come on and you had to manually turn it off. He explained options and was very informative. I would recommend this company to everyone!

Paid $1,000+Reasonable priceSump pump repair
★★★★★ Toni · 3 years ago

Andy came out to my home to provide an estimate. I thought he was very knowledgeable, professional and patient. I haven’t had the installation yet. This will be done in the near future.

Sump pump repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Rebecca · Edited 3 years ago

Professional and nice.

Garbage disposal installationSump pump repairDrain cleaning
★★★★★ Andrew · 4 years ago

Even though it was not an emergency, Knight plumbing was able to take care of my sump pump repair the same day I called. Andy was knowledgeable and helpful and gave me options for the sump pump replacement. He also answered general plumbing questions I had. Overall only took about 2 hours.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Christine · 4 years ago

EXCELLENT PROFESSIONAL SERVICE.

Plumbing leak detectionSump pump installationSump pump repair+ Professionalism
★★★★★ nicole · Edited 6 months ago

Rating only, no written review.

Paid $800–900Reasonable priceSump pump repair
★★★★★ Gregory · 3 years ago

Rating only, no written review.

Sump pump repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ TJ · 4 years ago

Rating only, no written review.

Sump pump repair+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Knight, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.88★ (40 reviews)2024-Q2: 4.73★ (59 reviews)2024-Q3: 5.00★ (36 reviews)2024-Q4: 4.89★ (72 reviews)2025-Q1: 4.86★ (63 reviews)2025-Q2: 4.90★ (73 reviews)2025-Q3: 4.86★ (99 reviews)2025-Q4: 4.85★ (80 reviews)2026-Q1: 4.77★ (44 reviews)2026-Q2: 4.89★ (47 reviews)2026-Q3: 5.00★ (18 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$680+42% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 13%Reasonable 70%Overpriced 3%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%26+2.6Momentum 8%84+6.7Track record 7%79+5.5Accountability 5%86+4.3Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
41
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
26
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
84
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
86

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+218 / −4
Professionalism
+240 / −7
Responsiveness
+217 / −1
Punctuality
+210 / −0
Value
+144 / −6

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