Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%34+5.1Craft & service 20%41+8.2Value 10%26+2.6Momentum 8%84+6.7Track record 7%79+5.5Accountability 5%86+4.3Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCOREKnight Plumbing & Drain Cleaning
Milwaukee, WI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 1,140 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Knight Plumbing & Drain Cleaning is better than 19% of plumbers.F
19
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Knight Plumbing & Drain Cleaning is better than 34% of plumbers.D
34
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Knight Plumbing & Drain Cleaning is better than 41% of plumbers.C
41
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Knight Plumbing & Drain Cleaning is better than 26% of plumbers.D
26
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Knight Plumbing & Drain Cleaning is better than 84% of plumbers.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Knight Plumbing & Drain Cleaning is better than 79% of plumbers.B
79
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Knight Plumbing & Drain Cleaning is better than 86% of plumbers.A
86
Reviews for your job
Customers hired Knight Plumbing & Drain Cleaning for 8 kinds of job.
Knight Plumbing & Drain Cleaning for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 50
All 5 Google reviews tagged “Garbage disposal repair”
FrankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Through the years, I have used Knight Plumbing several times but this is my first review. They have installed my kitchen sink and faucet, a new toilet, a water softener and new hot water heater as well as repaired leaks and other repairs. Most importantly to me they came out and fixed my old water heater on a…
Reasonable priceToilet repairWater heater installationDrain cleaning
Tristam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Knight always does top-notch work!
Toilet repairWater heater installationDrain cleaning
LeKeasha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Andy was polite, professional, and helpful. He quickly fixed the issue and offered suggestions on future projects.
Garbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Professional and kind
Plumbing leak repairGarbage disposal repair+ Punctuality+ Quality+ Professionalism
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Fast friendly. Would use them again
Garbage disposal repair+ Punctuality+ Quality+ Professionalism
Price
$680+42% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 70%Overpriced 3%Not sure 13%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 86 | $366–$1.2k |
| Drain cleaning | 84 | $176–$580 |
| Toilet repair | 45 | $227–$618 |
| Water heater installation | 44 | $1.2k–$2.4k |
| Plumbing leak repair | 39 | $295–$1.1k |
| Plumbing leak detection | 38 | $124–$656 |
| Faucet installation | 34 | $321–$1.1k |
| Faucet repair | 33 | $208–$611 |
