Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Knight Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Knight Plumbing & Drain Cleaning

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 1,140 Google reviews

📞 Call (414) 677-7668Request a call backWebsite ↗

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Knight Plumbing & Drain Cleaning is better than 85% of plumbers.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Knight Plumbing & Drain Cleaning is better than 82% of plumbers.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Knight Plumbing & Drain Cleaning is better than 78% of plumbers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Knight Plumbing & Drain Cleaning is better than 88% of plumbers.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Knight Plumbing & Drain Cleaning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Knight Plumbing & Drain Cleaning is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Knight Plumbing & Drain Cleaning for 8 kinds of job.

Knight Plumbing & Drain Cleaning for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 66

All 5 Google reviews tagged “Shower installation”

TiffanyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I were impressed with Wrigley Lowe’s level of professionalism, expertise and customer service. Being new homeowners in the Milwaukee area has been a rocky process for us so we are grateful for our positive experience with Knight Plumbing, Inc.

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Carson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, all around, from the crew at Knight Plumbing. They came in and replaced most of the old pipes in our basement, put in a new shower, and even setup a line to a new fridge. Our old home threw some curve balls at the team but they were able to work through the challenges and complete all of this in only one day of work. Very satisfied customer!

Shower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KateLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bradley was extremely knowledgeable and explained every cost to me. A wonderful job performed. I'll be recommending all my friends!

Shower installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad, Andy, and Jacob installed the plumbing, shower, and toilet for our new basement bathroom. They were so great to work with. They were professional, on time, and communicated every step of the process with us. I would definitely recommend Knight Plumbing to anyone. George was great too. Even when I had to call…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with Knight Plumbing has been incredible. They fixed a leak a couple years ago and recommended we replace the water heater soon. They did not pressure us at the time. I called them when my wife and I thought it was time to replace the water heater. I was very happy with the scheduling and…

Shower installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$680+46% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 70%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair86$353–$1.2k
Drain cleaning84$227–$554
Toilet repair45$227–$606
Water heater installation44$1.2k–$2.4k
Plumbing leak repair39$278–$986
Plumbing leak detection38$124–$633
Faucet installation34$305–$986
Faucet repair33$205–$607

Compare with

Optimal Plumbing — Milwaukee logoOptimal Plumbing — MilwaukeeExperts Score 97Milwaukee · 4.98★ABC Sewer & Drain Cleaning logoABC Sewer & Drain CleaningExperts Score 88Milwaukee · 4.83★O & W Heating and Cooling LLC logoO & W Heating and Cooling LLCExperts Score 84Milwaukee · 4.86★