Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Koenen's Water Works Plumbing Co. LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%47+11.4Value 14%92+13Replies to reviews 7%34+2.4Craft & service penalty99−0.1Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Koenen's Water Works Plumbing Co. LLC

Bristol, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.6★ from 99 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Koenen's Water Works Plumbing Co. LLC is better than 71% of sink repair services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Koenen's Water Works Plumbing Co. LLC is better than 47% of sink repair services.C
47
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Koenen's Water Works Plumbing Co. LLC is better than 99% of sink repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Koenen's Water Works Plumbing Co. LLC is better than 92% of sink repair services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Koenen's Water Works Plumbing Co. LLC is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Koenen's Water Works Plumbing Co. LLC is better than 34% of sink repair services.D
34

Reviews for your job

Customers hired Koenen's Water Works Plumbing Co. LLC for 8 kinds of job.

Koenen's Water Works Plumbing Co. LLC for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Shower installation”

Patrice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had an absolutely fantastic experience with Koenen’s Water Works Plumbing! We couldn’t be happier with our new walk-in shower. The entire experience was excellent from beginning to end. The team was professional, courteous, and extremely knowledgeable. They took the time to make sure everything was done…

Shower installation
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Blake came and installed our shower for us. Was fast, efficient and very polite. He did a great job. I would recommend this company and Blake to anyone for any plumbing issues.

Reasonable priceShower installation

Price

$595+35% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation9$1.2k–$2.8k
Plumbing leak detection4$205–$520
Plumbing pipe repair3$327–$942
Shower installation2—
Faucet installation2$305–$591
Sewer cleaning2$340–$517
Plumbing leak repair2$352–$1.1k
Shower repair2—

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