Interior designer · Louisville, KY · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%89+23.2Value 15%83+12.6Craft & service penalty97−0.3Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#166 of 236 interior designersiPosition by Experts Score among all companies we track in this category. · better than 30%
4.9★★★★★29 Google reviews
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate KP Designs 4.9 out of 5 based on 29 reviews, with the owner responding to every comment. Clients frequently praise the firm for punctuality, clear communication, and professional project management during kitchen, bathroom, and whole-home renovations. The team is noted for selecting furnishings, lighting, and fabrics that align with client tastes while staying within budget. While most feedback is positive, two low-star reviews express disappointment without providing specific details about the cause.
Google rating: 4.9 out of 5 from 29 reviews (97% five-star).
Reviews on this page: 29 Google reviews (23 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KP Designs - Decorating Den Interiors: 90/100 on this factor. Category median: 96.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KP Designs - Decorating Den Interiors: 89/100 on this factor. Category median: 95.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KP Designs - Decorating Den Interiors: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KP Designs - Decorating Den Interiors: 83/100 on this factor. Category median: 95.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KP Designs - Decorating Den Interiors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–
Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
4.9of 5
5 stars2897%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
97%praise
Praise2897%
Complaints13%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend931%
Staff & attitude828%
Quality & results621%
Speed & response310%
Communication27%
Price & value13%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend KP Designs for any home project!”
“Kristen and the team at KP Designs were a pleasure to work with and very professional.”
“What an amazing experience working with both Kristen and Nancy!”
“We could not be happier with our finished bathroom -- which was completed right on time.”
“The communication and professionalism were excellent throughout.”
“Do yourself a favor and treat yourself to a free consultation by Kristen.”
People customers mention
Kristen10 reviews
Nancy5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired KP Designs - Decorating Den Interiors for 8 kinds of job. Pick one to see what they paid and said.
AAnne11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
As cliché as it sounds, Kristen transformed our house into a home. She took what little I *knew* I wanted and picked pieces that turned our living room into something out of a magazine. Not only does it look amazing, but the comfort level is also incredible! We used to spend time in the living room watching our…
JJudy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
From start to finish, KP designs delivered! We could not be happier with our finished bathroom -- which was completed right on time. The communication and professionalism were excellent throughout. We highly recommend KP Designs for any home project!!!
VValerie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I loved working with Kristen and Nancy! They were both very organized and provided great design inspiration.
MMary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
What an amazing experience working with both Kristen and Nancy!!! It was truly like waking up on Christmas morning after a grueling move and many setbacks with the close of my new home, they made it all worthwhile!!!!
SSarahLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I found KP Designs from an internet search and selected them after interviewing four different firms. Lead designer and owner, Kristen executed on my whole-home design (paint, lighting, furnishings and art) on time and in-budget. She is an effective project manager, has high standards for quality of work and was…
IIsaac8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Phenomenal staff and they do excellent work! Kristen is always a pleasure to work with!
As cliché as it sounds, Kristen transformed our house into a home. She took what little I *knew* I wanted and picked pieces that turned our living room into something out of a magazine. Not only does it look amazing, but the comfort level is also incredible! We used to spend time in the living room watching our shows, but since the redo we have been finding new reasons to hang out in there altogether as a family. Even our toddler grandchildren are enjoying the new places to snuggle up with us! I cannot recommend KP Designs enough, and can’t wait to work with her again in the future.
Response from the owner · 11 months ago
Thrilled you are enjoying your "new" living space! We certainly loved the transformation and working with you and your family, again! Thank you!
A
April MacDonald1 reviewiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Two years after we completed our kitchen renovation with the assistance of KP Designs, we hired them again to help with both of our bathrooms. We are so pleased with Kristen's ability to know our taste and help us pick out designs that were classy and fun. The team at KP Designs help make your renovation smooth and stress free. It's so worth working with them. Best off all we have two beautifully remodeled bathrooms! 7/1/25
Photos Attached.
*********
When we originally started our Kitchen / Den remodel we did not have an Interior Designer. I had never used one before and wasn't even sure where to start.
Our contractor kindly offered to introduce us to Kristen at KP Designs to help with the counter top selections and a couple light fixtures. Once we met her and realized the services she could offer us, we hired her to pull everything together from the blinds, couch, entertainment center, rug, lamps, bar stools, end tables, artwork etc.
Kristen and the team at KP Designs were a pleasure to work with and very professional. We most definitely will use the again on our next project! 5/2023
(Attached photos are before the artwork was installed)
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Interior decorating
Response from the owner · a year ago
Always great to work with you and Patrick! The spaces we created together are just wonderful! Thank you for entrusting KP Designs, again!
J
Judy Schroeder3 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
From start to finish, KP designs delivered! We could not be happier with our finished bathroom -- which was completed right on time. The communication and professionalism were excellent throughout. We highly recommend KP Designs for any home project!!!
Response from the owner · a year ago
Thank you so much for the kind words, we fully enjoyed having you as a client as well! Let us know if and when you are ready for your next project...!
V
Valerie Hall9 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
What an amazing experience working with both Kristen and Nancy!!! It was truly like waking up on Christmas morning after a grueling move and many setbacks with the close of my new home, they made it all worthwhile!!!!
Response from the owner · 2 years ago
Thank you, we enjoyed making your new home ready for you! Thank you for including us in your new chapter.
S
Sarah KaufmannLocal Guide · 12 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I found KP Designs from an internet search and selected them after interviewing four different firms. Lead designer and owner, Kristen executed on my whole-home design (paint, lighting, furnishings and art) on time and in-budget. She is an effective project manager, has high standards for quality of work and was able to provide counsel on form and function for our spaces. Months later we are still loving it!
Response from the owner · a year ago
Designing your Whisky Business home was pure joy, thank you for trusting us with this investment. So glad you chose us!
I
Isaac Bertram8 reviewsiTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Awesome experience. KP Designs has extraordinary talent, not only for design, but also to listen to us, see what we have and what we like, and then flawlessly execute. Our home looks amazing. Highly recommend! tom4x2.
Positive: Quality, Professionalism
Response from the owner · a year ago
We loved working on your projects and how everything came together for you. Thank you again!
M
Maureen Holston2 reviewsiTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Kristen and her team transformed my old dining room into a beautiful retreat for me. We had our home remodeled and I had the old dining room as a sitting room, but it wasn't working for me. I called Kristen and she came over with some great ideas. She recommended a desk area and a little sitting area for me. She even added wallpaper to the walls. I can't say enough about this room. It is my little lady cave. I spend so much time sitting at my desk or reading on the super comfortable chair Kristen added to the space. I highly recommend Kristen and her Decorating Den team for any project you are thinking about.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
