Interior designer · Louisville, KY · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%53+12.8Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#204 of 236 interior designersiPosition by Experts Score among all companies we track in this category. · better than 14%
4.6★★★★★24 Google reviews · 24 photos
88%five-star reviews
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Living Spaces Design Group 4.6 out of 5 based on 24 reviews, noting the owner responds to all feedback. Clients frequently praise the team for punctuality, clear communication, and creative staging or design solutions that help homes sell quickly. Recurring themes include professional collaboration, attention to detail, and value relative to costs. One low-star review describes a dispute involving an offensive comment during a visit and a subsequent collection notice, though no other negative patterns appear in the remaining excerpts.
Google rating: 4.6 out of 5 from 24 reviews (88% five-star).
Reviews on this page: 24 Google reviews (22 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Living Spaces Design GroupInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Living Spaces Design Group: 73/100 on this factor. Category median: 96.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Living Spaces Design Group: 53/100 on this factor. Category median: 95.C
53
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Living Spaces Design Group: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Living Spaces Design Group: 95/100 on this factor. Category median: 95.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Living Spaces Design Group: 100/100 on this factor. Category median: 79.A
100
Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
4.6of 5
5 stars2188%
4 stars14%
3 stars00%
2 stars00%
1 star28%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
92%praise
Praise2492%
Complaints28%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude623%
Would recommend519%
Communication415%
Price & value415%
Quality & results312%
Speed & response312%
Honesty & trust14%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was on time, professional, easy to communicate with, and very helpful in deciding to stage our house that is for sale.”
“Her service is outstanding, and I would highly recommend her.”
“They take their time to explain you everything to you.”
“It is worth it for me to spend extra for my clients so that we can get top dollar for their house.”
“She did an amazing job and now I want her to design my house.”
“Karen showed up on time and really made a difference and helped physically with the rearranging and excellent job,”
“They set expectations up front and put together a realistic plan that would achieve my goal and stay within my budget.”
People customers mention
Lyn7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Living Spaces Design Group for 3 kinds of job. Pick one to see what they paid and said.
BBecca1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jill made the whole process seamless. She was on time, professional, easy to communicate with, and very helpful in deciding to stage our house that is for sale. I had to text her multiple times outside of business hours and she was always fast to respond. She did an amazing job and now I want her to design my house.…
SSheila5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have had the pleasure of working with Jill
Jones and she is a delight, just a lovely person. She is very professional and knows her stuff. She has great ideas and listens to your wants & needs as well. I have loved everything she has ever suggested. I would highly recommend her.
MMichelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Jill spent about an hour and a half at my home to create a plan for staging it to sell. Her recommendations — from art and furniture rearrangement, to paint color suggestions, to decluttering — were all spot on. She had an eye for how to make my home photograph its best, and she prepared a detailed checklist for me…
Home stagingInterior decoratingReal estate staging+ Responsiveness+ Punctuality+ Quality
HHeatherLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have used Living Spaces in three houses this year. Their staging is perfection. Makes every home feel so cozy and welcoming. The last house they staged for me sold within FOUR hours of being live on market. Four hours! My last two clients have netted offers 2-3% higher than asking and Living Spaces made all…
Real estate staging+ Responsiveness+ Punctuality+ Quality
PPam4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Karen showed up on time and really made a difference and helped physically with the rearranging and excellent job,
Will definitely call her again.
Real estate stagingRoom planning+ Responsiveness+ Punctuality+ Quality
AAlfredoLocal Guide · 178 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They are just great! Great service. They take their time to explain you everything to you.
Jill made the whole process seamless. She was on time, professional, easy to communicate with, and very helpful in deciding to stage our house that is for sale. I had to text her multiple times outside of business hours and she was always fast to respond. She did an amazing job and now I want her to design my house. She also fit us in last moment, so we wouldn't have to delay listing our house. All around great experience.
Response from the owner · a year ago
We’re genuinely happy to know you had such a smooth experience with us! Knowing Jill was there for you every step of the way is heartwarming. 😊 We're glad she could assist promptly and make things perfect for your sale. We truly appreciate your encouraging feedback!
S
Sheila Obremski Bliss5 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
I have had the pleasure of working with Jill
Jones and she is a delight, just a lovely person. She is very professional and knows her stuff. She has great ideas and listens to your wants & needs as well. I have loved everything she has ever suggested. I would highly recommend her.
Positive: Responsiveness, Professionalism
Services: Bathroom design, Dining room design, Home decor selection, Home staging, Interior decorating, Interior painting, Lighting design, Living room design, Real estate staging, Space Planning
Response from the owner · a year ago
We are so grateful for your lovely feedback! It's wonderful to know that Jill made such a positive impact on your experience. We look forward to the next chance to work together and bring your ideas to life!
M
Michelle Jones4 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Jill spent about an hour and a half at my home to create a plan for staging it to sell. Her recommendations — from art and furniture rearrangement, to paint color suggestions, to decluttering — were all spot on. She had an eye for how to make my home photograph its best, and she prepared a detailed checklist for me to complete. The end result? My house sold in 4 days for way over asking. The small investment we made in staging paid for itself in dividends. My realtor also has worked with this firm before and knew we were in great hands. My house looks so good, I plan to use the company’s services again in my new place to help myself get settled a bit faster and to have fewer decisions to make.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Home staging, Interior decorating, Real estate staging
Response from the owner · 3 years ago
Thank you Michelle! Staging sells!
H
Heather SpencerLocal Guide · 8 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
I have used Living Spaces in three houses this year. Their staging is perfection. Makes every home feel so cozy and welcoming. The last house they staged for me sold within FOUR hours of being live on market. Four hours! My last two clients have netted offers 2-3% higher than asking and Living Spaces made all the difference. Can't recommend them enough.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Real estate staging
Response from the owner · 3 years ago
Thank you Heather! We’ve enjoyed staging your listings and look forward to working together again!
P
Pam Bushau4 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Karen showed up on time and really made a difference and helped physically with the rearranging and excellent job,
Will definitely call her again.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Real estate staging, Room planning
Response from the owner · 3 years ago
Thank you Pam. Living Spaces looks forward to staging more of your real estate listings.
A
Alfredo Granado (Alfred)Local Guide · 178 reviewsiTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
They are just great! Great service. They take their time to explain you everything to you.
Response from the owner · a year ago
Thank you very much for your wonderful feedback! We're so happy to know our team took the time to explain everything, ensuring your needs were met. We're looking forward to the next time we can share our ideas with you. Wishing you all the best!
M
MPH KentuckyLocal Guide · 105 reviewsiTotal number of Google reviews MPH has written across all businesses on Google Maps, not just this one.
Spectacular ideas and creative solutions that I didn’t even think of. Fun and easy to work with. Customizable level of help!
Positive: Quality, Value
Response from the owner · a year ago
Thank you so much for sharing your amazing experience! We're delighted our team could offer creative solutions tailored just for you. It's wonderful to know you found the process enjoyable and stress-free. We can't wait to collaborate with you again in the future!
A
adri01- carlos4035 reviewsiTotal number of Google reviews adri01- has written across all businesses on Google Maps, not just this one.
We really appreciate your positive feedback! It makes us so happy to know that you loved the quality of our work. We look forward to welcoming you back soon!
H
Howie Lindsey2 reviewsiTotal number of Google reviews Howie has written across all businesses on Google Maps, not just this one.
I love working with Living Spaces by Lyn. The staff is knowledgeable, well-trained, and have a knack for arranging my listings in a way that makes our pictures POP off the app for buyers! It is worth it for me to spend extra for my clients so that we can get top dollar for their house.
Positive: Quality
Services: Service not listed
Response from the owner · a year ago
Thank you for sharing your wonderful experience with us! It's fantastic to hear that our team has been able to contribute to making your listings stand out. We're committed to continuing to help you and your clients in achieving great results.
R
Robin Higdon1 reviewiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
We had a very positive experience with this design company. Easy to work with, beautiful ideas that blended in well with the existing design of our home. The finished product was gorgeous! Thank you so much for your help.
Positive: Quality, Professionalism
Services: Service not listed
Response from the owner · a year ago
We sincerely appreciate your kind words! It's so gratifying to know that our designs complemented your home beautifully. We're delighted that you enjoyed working with us and loved the final result. Looking forward to possibly collaborating again in the future!
