How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for a/c system maintenance
Clear ✕All 60 Google reviews tagged “A/C system maintenance”
Very happy with your service and professionalism, crew is knowledgeable and personally GREAT JOB !!! I have already and will continue to recommend your company
Krane Is an excellent company and I strongly recommend. They have assisted me with my primary home and some rental properties. They are always on time and very professional. Today for an example my main AC unit went out. It is like 95° out They replaced the unit same-day. I highly recommend them
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
I always ask for Daryl. He is honest and reliable
Highly recommend Krane Heating and Cooling. We called them yesterday and they got us in first thing this morning. Dave was our repair man and he was quick, attentive, thorough and made sure we didn’t over spend on our fixes (he charged us less for a fluid we needed even though we went over on the units required)—he…
The technician was very professional and polite. Diagnosed the problem, and fixed it all while I was standing there chatting with him. Very thankful for the work that was done. Airs back on so my dog and I are very happy campers. 5 stars for sure
My parents had their A/C go out on July 1st. 90-95 degree weather, their condo was 82 degrees and it was 8pm. Krane did our home last year, so I knew who to call!!! Jeff instantly returned my call, had Jake out the next morning, and had two wonderful installers Chaz and Calvin there first thing this morning. I…
Very dependable / reliable local heating and cooling company. Competitive rates, great customer service. You won't be disappointed.
Knowledgeable, professional and prompt. Highly recommend
Highly recommend. Knowledgeable, courteous, and thorough!
Jake was very knowledgeable and friendly. He answered all of my questions and educated me on my AC unit. Overall great service
My A/C installation was perfect. The guys arrived on time, were very courteous and respectful. Very informative upon completion. Highly recommend!
Koda and team were exceptional. I had an air conditioner unit installed. Will definitely be using Krane for all my HVAC and plumbing needs in the future.
Thank you to Darrell for coming out! We called and within 20 minutes he was at our home and diagnosing the problem with our air conditioner. Darrell walked my husband through every step he made and explained the reasoning. We now have air and are very happy people! We will definitely be using Krane again thanks to their efficiency and reliability!
I can’t say enough about Krane and their staff. They have always been available when we need them. Coda came to our house last night after a long day to fix our AC. He was polite, friendly and professional.
Krane heating and cooling are wonderful. Chaz was prompt and polite, quite efficient and very clear with his work. I strongly recommend Krane heating and cooling for all your heating or A/C needs.
Dave was my service person. I use Krane exclusively and have never been disappointed. They always go above and beyond the call of duty and they are always careful, polite, and thorough. 10 stars out of 10 stars is my rating. Thank you Krane Heating and Cooling.
This visit was for the six month maintenance visit after purchasing a new furnace and AC, dehumidifier trio (November 2024). I’ve learned so much with these guys and they are always very helpful when it comes to answering questions and inquiries. I just want to say a special THANK YOU to the office staff and to the…
They always treat me well
My furnace stopped working during a few of the coldest days of the season. I have an unusual unit (the furnace and AC are combined). We contacted several companies and the earliest they could come out was five days. It was after 8 pm when we started calling for help. Krane got back to us immediately, came out the…
They were great to do business with. Gave me a great price on a new furnace and ac unit. They were very accommodating with my schedule to get work done. All the staff were friendly and a pleasure to work with. Highly recommend
The Krane employees were very polite and respectful and very informative answered all of my questions. They also do great work fast and professional
Absolutely trustable company. Professional and friendly workers. Always on time and always perfect service. All team are perfect. But Daryl is outstanding. Extremely professional, always friendly and polite. Thank you for your job
I’ve had a maintenance contract for many years with Kranes and they’ve always given me five star service. Very trustworthy and reliable.
I have been using Krane Heating and Cooling for many years. They are always responsive and professional. Their service technicians are terrific. I highly recommend them and their products.
Great service and communication. Called a day before, Darryl came over today, identified and fixed the problem (bad capacitor) in under 10 minutes. Really impressive
Great customer service. Very honest and communicative with what was seen.
Jeff and the guys did a great job with our new furnace and AC install. Hard workers and did clean work. Highly recommend them!
Very professional and great communication. Talented tech
All the people at Krane are great. Jeff, Courtney and the service Technician Chaz excellent.
Amazing work they do I use them for my whole community and they have never disappointed. Fair prices and work in a timely manner. Would definitely recommend.
From start to finish the team was prompt and professional. Came home to a beautiful system and cool air! Can't thank them enough!!
Bryan, the heating and cooling expert, was awesome. He was curious...professional... And quickly diagnosed the problem immediately. He came equiped with the part that was needed. Removed the old and on with the new and the furnace was running smoothly. He also cleaned up the area. I'm happy I called Krane and…
Having had spoken with 2 other known companies, it was great to base connected with Krane. Darryl came by to try and help us by trouble shooting and walking us through issues identified. Unfortunately, we already knew we had to have a replacement of sort but fortunately, the quote and information provided was better…
Very professional and answered all questions and did a thorough clean up
Timely, personable, quick, and professional! Had a wonderful experience!
This was a great experience, Daryl was knowledgeable, straightforward, honest and courteous. I will be using Kranes heating and cooling for a long time.
Service Technician Daryl arrived within a few hours of my call for service, quickly diagnosed my A/C issue, replaced the capacitator, and made sure I got the applicable service charge discount I was eligible for since having them install my new furnace last Fall. He also quickly checked out the furnace and reversed…
Very good
Technician called before he arrived. He was prompt and courteous.He changed my blown fuses and gave me an estimate for a new unit.
The person I spoke with on the phone was nice and easy to understand. It was easy to book an appointment. The responding technician Darryl was very polite, honest and to the point. For all future hvac problems I will call and recommended Krane.
These guys were quick and honest. Got my AC back in action for the upcoming heat wave. Honest pricing.
Daryl showed up on time and the entire process was seamless. He knew exactly what to look for, did so while I was talking with him, replaced the needed part and was on his way. Excellent service as usual. Krane installed a new furnace on an emergent basis for me several years ago, glad I kept their contact information.
Entire team did a great job. Lost AC Wednesday night called Kranes Thursday morning and Daryl was out by Saturday. Diagnosed the problem and set up a team for Monday morning to come out. I appreciate the 24/7 professional service. Bob/Mike Team was careful in my house and yard. Did a great job. I will always…
The Krane team was very good to work with. Extremely fast and responsive to our needs. Explained our options and offered guidance on next steps. Left the decision completely up to us and no pressure one way or another. Due to the age of our equipment we decided to get new A/C and furnace installed. The team…
Friendly, knowledgeable, and honest
This company is such a pleasure to deal with.
Very impressed & satisfied with Krane. They get the job done quickly & are very clean while doing so. We got a new AC & Heating system through them & have been very happy with it. The maintenance guys are great too! Kind & informative.
I am incredibly pleased to recommend Krane Heating and Cooling for their excellent service and fine products! From Jeff who sells and designs the units to meet special needs, Courtney in the office who is always friendly, and to the fantastic workers Bob and Daryl who so thoroughly keep our units in top form, this team is second to none in the business!!!
Great, professional and fair On time and service was quick and easy. 10/10 guys
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
