How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for HVAC system maintenance
Clear ✕All 84 Google reviews tagged “HVAC system maintenance” · showing 20
One of the best Heating and Cooling companies I have had working on my system.
Same day service and the technician was very professional and knowledgeable.
I used this company a year or two ago when my furnace stopped working I had the best experience with a company that sent over the licensed professional who was polite, knowledgeable and went out of his way to get the manufacturer of the furnace to honor their warranty. I only wish there were more stars to check!…
On time, respectful, and did a thougth review of heating element.
Due to some grading work in my backyard I had to move mt AC out of the way. Got several quotes from 4.8-4.9 star rated companies with at least 500 reviews. The price differences and the behavior of the people providing the quotes had been eye opening The largest company I had used since years was almost 500 % of the…
We had a complete HVAC system installed, Great Company, polite, professional and fair pricing. They showed up when they said they would, it’s hard to find trustworthy services companies, highly recommend!
Very happy with your service and professionalism, crew is knowledgeable and personally GREAT JOB !!! I have already and will continue to recommend your company
Krane Is an excellent company and I strongly recommend. They have assisted me with my primary home and some rental properties. They are always on time and very professional. Today for an example my main AC unit went out. It is like 95° out They replaced the unit same-day. I highly recommend them
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Great service! The installers were wonderful! Did a fantastic job and made everything neat and tidy. Would highly recommend!
Can't say enough good things about this company. They are responsive and knowledgeable - I've used them for my furnace and AC needs (both times, they helped me quickly when my old units died). They answer every question you have with transparency, and the team is always, always, always friendly. 10/10 would recommend.
Krane did a great job installing our new furnace.
Very professional and very polite. Respectful of our home. Arrived on time and worked quickly.
Dave was my service person. I use Krane exclusively and have never been disappointed. They always go above and beyond the call of duty and they are always careful, polite, and thorough. 10 stars out of 10 stars is my rating. Thank you Krane Heating and Cooling.
This visit was for the six month maintenance visit after purchasing a new furnace and AC, dehumidifier trio (November 2024). I’ve learned so much with these guys and they are always very helpful when it comes to answering questions and inquiries. I just want to say a special THANK YOU to the office staff and to the…
They always treat me well
Daryl was prompt, very kind and efficient. He had our furnace running within a couple of minutes. Thanks for your service.
Jake was our service technician today. He was very knowledgeable and friendly. He communicated well with me during the entire process and also let me know of service promotions that I could take advantage of in the future. This was my first time needing an HVAC company and I would highly recommend them to others and be returning as a repeat customer.
Nice fast and easy
My furnace stopped working during a few of the coldest days of the season. I have an unusual unit (the furnace and AC are combined). We contacted several companies and the earliest they could come out was five days. It was after 8 pm when we started calling for help. Krane got back to us immediately, came out the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |