How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for HVAC system maintenance
Clear ✕All 84 Google reviews tagged “HVAC system maintenance” · showing 80
One of the best Heating and Cooling companies I have had working on my system.
Same day service and the technician was very professional and knowledgeable.
I used this company a year or two ago when my furnace stopped working I had the best experience with a company that sent over the licensed professional who was polite, knowledgeable and went out of his way to get the manufacturer of the furnace to honor their warranty. I only wish there were more stars to check!…
On time, respectful, and did a thougth review of heating element.
Due to some grading work in my backyard I had to move mt AC out of the way. Got several quotes from 4.8-4.9 star rated companies with at least 500 reviews. The price differences and the behavior of the people providing the quotes had been eye opening The largest company I had used since years was almost 500 % of the…
We had a complete HVAC system installed, Great Company, polite, professional and fair pricing. They showed up when they said they would, it’s hard to find trustworthy services companies, highly recommend!
Very happy with your service and professionalism, crew is knowledgeable and personally GREAT JOB !!! I have already and will continue to recommend your company
Krane Is an excellent company and I strongly recommend. They have assisted me with my primary home and some rental properties. They are always on time and very professional. Today for an example my main AC unit went out. It is like 95° out They replaced the unit same-day. I highly recommend them
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Great service! The installers were wonderful! Did a fantastic job and made everything neat and tidy. Would highly recommend!
Can't say enough good things about this company. They are responsive and knowledgeable - I've used them for my furnace and AC needs (both times, they helped me quickly when my old units died). They answer every question you have with transparency, and the team is always, always, always friendly. 10/10 would recommend.
Krane did a great job installing our new furnace.
Very professional and very polite. Respectful of our home. Arrived on time and worked quickly.
Dave was my service person. I use Krane exclusively and have never been disappointed. They always go above and beyond the call of duty and they are always careful, polite, and thorough. 10 stars out of 10 stars is my rating. Thank you Krane Heating and Cooling.
This visit was for the six month maintenance visit after purchasing a new furnace and AC, dehumidifier trio (November 2024). I’ve learned so much with these guys and they are always very helpful when it comes to answering questions and inquiries. I just want to say a special THANK YOU to the office staff and to the…
They always treat me well
Daryl was prompt, very kind and efficient. He had our furnace running within a couple of minutes. Thanks for your service.
Jake was our service technician today. He was very knowledgeable and friendly. He communicated well with me during the entire process and also let me know of service promotions that I could take advantage of in the future. This was my first time needing an HVAC company and I would highly recommend them to others and be returning as a repeat customer.
Nice fast and easy
My furnace stopped working during a few of the coldest days of the season. I have an unusual unit (the furnace and AC are combined). We contacted several companies and the earliest they could come out was five days. It was after 8 pm when we started calling for help. Krane got back to us immediately, came out the…
We were treated very well by your staff and the installation workers. Bryan and Chaz and Darrell are very customer oriented and very professional knowledgeable. Thank you for the quality service and employees you have.
They had to send out two techs because of an intermittent problem and both were professional, I would definitely use Krane again. Good job guys!
Technician was prompt and polite. Gave me helpful information regarding my system, along with next step options.
They attended my request on Sunday and the reparation took just 20 min. Bryan found the problem really quick and could solve it easy as well.
Dave was very professional and efficient and was happy to answer my questions. Explained what he was doing and I’m happy to report that my furnace and humidifier are in great shape. He replaced the grungy humidifier filter. Good experience.
They were great to do business with. Gave me a great price on a new furnace and ac unit. They were very accommodating with my schedule to get work done. All the staff were friendly and a pleasure to work with. Highly recommend
Was having issues with my furnace so I called Krane Heating and Cooling. Daryl was sent out to service my furnace. He is extremely knowledgeable! He explained everything he was doing and was very patient and polite. I will always request Daryl when I need furnace service in the future. Thank you Daryl, you're the best.
Fast, honest, and skilled. Furnace was rattling/squealing, thought a bearing had gone out in the fan. The tech had it apart and fixed in under 30 minutes with me, talking his ear. Highly recommend (price was great for holiday hours)
Just got my HVAC tune up done. Very professional and efficient.
They were quick to come and try to fix my 50 year old furnace on Saturday, but alas it was dead. However they were able to install a new furnace on Monday. Very professional people and great workmanship on the installation.
Absolutely trustable company. Professional and friendly workers. Always on time and always perfect service. All team are perfect. But Daryl is outstanding. Extremely professional, always friendly and polite. Thank you for your job
Service was on time. The workers were very polite and friendly; got the job done fast and were very neat.
Chaz and DJ did a excellent job with installing our furnace. They were courteous very neat and very timely. I would highly recommend them. If I had more than five stars I will give it to them.
I’ve had a maintenance contract for many years with Kranes and they’ve always given me five star service. Very trustworthy and reliable.
Called and got a same day appointment for an furnace issue. Daryl came and solved the issue in minutes and I also was so happy with the cost as well! Highly recommend Krane and Daryl for the job!!
Was available within a few days of call. Confirmed times and was polite. The extra filters needed were reasonably priced. Nice company to work with.
Dave was very prepared, professional and polite. Explained all the work performed. Very knowledgeable and detail oriented.
I have been using Krane Heating and Cooling for many years. They are always responsive and professional. Their service technicians are terrific. I highly recommend them and their products.
Just had my Fall preventative maintenance visit from Krane. Dave, the technician, was very polite and friendly and extremely thorough in checking/cleaning my furnace. He answered all my questions and offered some good tips, also. Very knowledgeable and efficient!
Using Krane Hearing was a great experience. They were timely, efficient and kept everything nice and clean. We are already feeling an improvement in comfort with the new furnace.
Was very happy with the job . I will use Them again Chaz was great!
Krane inspected my furnace today. I appreciate their professionalism.
Krane did a follow up appointment after we had our AC installed last fall. They did a maintenance appt on our Furnace free of charge. Dave checked our humidifier and made sure it was working right. We were very pleased with the visit.
The Team from Krane Heating and Cooling were professional, courteous and friendly. They attended to my annual Furnace inspection and answered all of my questions with great care. I highly recommend this business for all of your HVAC needs.
Separated and replaced interconnected hot water and HVAC drain lines that were clogged and causing condensation/water leakage on floor annd contributing to dampness in basement. Installed new drain lines to each unit separately. Replaced old humidifier with new humidifier and moved to easier to access location for…
chaz and his coworker came and put in a new furnace in a timely manner and due to the fact that we were not home at the time, we really appreciated their promptness and attention to detail. they sent me pictures as requested once the job was complete. Thank you so much.!
Krane H&C is my go to vendor for furnace service. Their team installed the unit. Friendly, prompt and professional. Highly recommend this organization. Thank you.
This the first time I used Krane; the technician did a great job for a very reasonable price. Dave was professional, polite, and willing to answer all of my questions.
Had my furnace checked for upcoming heating season. Daryl explained everything he was doing as he went along and was very accommodating.
Very nice people and good at explaining everything I needed to know
Dave was professional, personable, proficient. He was quick, stayed on task despite me being a distraction. Very pleased.
Prompt, on time. Professional, thorough job. Neat and cleaned up when done. Well Done!!!
Jeff and the guys did a great job with our new furnace and AC install. Hard workers and did clean work. Highly recommend them!
Very professional and friendly
On time and did an amazing job!
Fast...Efficient...Excellent Technician
Very professional and great communication. Talented tech
Amazing work they do I use them for my whole community and they have never disappointed. Fair prices and work in a timely manner. Would definitely recommend.
They sent someone the same day and he showed up and fixed my AC. excellent service
They did a good job on cleaning up my a/c unit from winter and spring. Didn't want to turn it on until I could have it serviced!
Great people & service! HUUGE thanks to Courtney for setting this up & to Darryl as well for his professionalism & knowledge, had an answer to all my furnace questions & concerns. He’s the man!
Well… the ac went out over Labor Day weekend and caused condensation to leak into the furnace. Unfortunately they both needed replacing. Darryl did a great job with diagnostics, and Mike and Jeff were able to complete the replacement the next day while my wife and I were both at work. AC seems to be working…
Having had spoken with 2 other known companies, it was great to base connected with Krane. Darryl came by to try and help us by trouble shooting and walking us through issues identified. Unfortunately, we already knew we had to have a replacement of sort but fortunately, the quote and information provided was better…
Very professional and answered all questions and did a thorough clean up
Daryl from Krane was very professional and helpful. My furnace control board burned out and he showed up the same day, made a short term fix to ensure we're comfortable over a couple really hot days. He ordered a new board and replaced within a short time. Very satisfied.
Service was impeccable love the guys that were here super super job not used to using a cell phone so for this kind of stuff so that's about all I have to say Good Company
Daryl showed up on time and the entire process was seamless. He knew exactly what to look for, did so while I was talking with him, replaced the needed part and was on his way. Excellent service as usual. Krane installed a new furnace on an emergent basis for me several years ago, glad I kept their contact information.
I have used Krane for all of my furnace and air conditioning maintenance checks. They are the best! I will never use another company. They have always been so great to work with and flexible with scheduling. Highly recommend!
Jake was great. Explained our situation thoroughly and answered all of my questions. Got us up and running very quickly.
Very friendly and knowledgeable. Bob is who came out to my house and he is very nice man.. And the girl that called to schedule the appointment Is Super sweet, it was a pleasure speaking with her... I definitely will be calling them on again if I have any heating and cooling needs..
Great, professional and fair On time and service was quick and easy. 10/10 guys
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
