How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for heating system installation
Clear ✕All 120 Google reviews tagged “Heating system installation” · showing 20
Chaz and crew were very professional and courteous. Arrived on time and worked until job was completed to my satisfaction . Explained both systems thoroughly also.
Very happy with your service and professionalism, crew is knowledgeable and personally GREAT JOB !!! I have already and will continue to recommend your company
I've been using Krane for 20 years. They are very responsive and show up when they say they will. I've purchased 2 furnaces and 2 air conditioners from them. They are very professional, always clean up afterwards and they take time to review exactly what they did. I highly recommend them.
Krane employees are always professional, helpful and knowledgeable.
Amazing experience! Had Darryl out on Tuesday and he knew his stuff! Swiftly determined my unit needed to be replaced and explained and demonstrated exactly why! It was crystal clear! Wednesday Brian came out to review the installation plans and on Thursday, Chaz and DJ showed up with the replacement unit and did a…
Krane installed a whole new HVAC system for me. The installers were knowledgeable and courteous to keeping the condition of my home clean. As a new homeowner this undertaking was a little frightening, but everyone at crane heating and cooling made it very easy.
Excellent service, excellent communication, and very fair pricing. The job was scheduled immediately - I highly recommend.
Great working with Krane heating and cooling. They came out to diagnose quickly that my heat exchanger went out and needed a new furnace rather than patch it. Great warranty, coverage and peace of mind bought.
All of the technicians were on on time, polite, and explained everything. They did a great job and cleaned up thoroughly afterwards.
Called Krane heating on Wednesday morning when my furnace quit. As of 100pm today (Thursday) I have a brand new furnace installed and HEAT. Krane staff was great, easy to work with and installers were experienced and fast. Definitely recommend Krane for any furnace issues.
Krane was a pleasure to work with for my furnace and AC replacements. Prompt service kept the house warm during the cold blast. They followed up with everything they said at the time they said, no unpleasant surprises. The communication between their multiple techs was on point, worked efficiently and everyone was…
I will recommend this company to everyone. Their prompt and kind service was truly appreciated when the furnace in a condo I own but don’t live in went out when the temperature outside was in the single digits. Communication with the company was easy and the furnace was promptly replaced. Darryl, who provided the…
Super happy with Krane. Got an appointment the next day, service tech was up front but not pushy. The furnace install guys were also good, had my unit up and running in a few hours. Good price for a good unit, Overall 5 stars
Krane provided fast, compassionate service when my furnace went out on a holiday when it was extremely cold. I had heat the same day and a new furnace the next day. Their whole team communicated well throughout the process. I don't know if their price was the best, but it was within the range I expected, and the quality of service was superior.
Professional
Very honest friendly and on time this is a reliable company they didnt try to sell me something i didnt need the men who installed my new furnace did a great job and answered all my questions.I would recomend them to family and friends....thank you krane...
I had my furnace replaced. The team was superb. Always punctual, very knowledgeable and super efficient. I would not consider using anyone else.
Just got my HVAC tune up done. Very professional and efficient.
Everyone I worked with was knowledgeable, pleasant and helpful. It was easy to coordinate when scheduling appointments, and they were able to get to me quickly when my furnace stopped working over the weekend on the coldest day of the year. They had my heat back up and running in no time at all. I recommend this…
Polite and thorough. On time and cleaned up well after installation of new furnace.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
