How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREKrane Heating and Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 771 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Krane Heating and Cooling for 8 kinds of job.
Krane Heating and Cooling for heating system maintenance
Clear ✕All 30 Google reviews tagged “Heating system maintenance”
Dave was my service person. I use Krane exclusively and have never been disappointed. They always go above and beyond the call of duty and they are always careful, polite, and thorough. 10 stars out of 10 stars is my rating. Thank you Krane Heating and Cooling.
Was able to schedule an appointment that suited my schedule. Technician was prompt and polite. Showed me some features and issues with my system. I feel much more comfortable after the furnace inspection.
Technician was friendly and efficient. He completed his maintenance work in a timely manner.
Service repair man was on-time and knowledgeable! I was very pleased!
Technician was on time as scheduled, was very professional and friendly and completed the service with no issues. Highly recommended!
Daryl was very personable and informative.
10/10 recommend this company. They were quick and efficient. I was having issues with my furnace and called about an hour ago and they arrived within 30 minutes…now that’s some great service! Darrell was very kind and fixed the problem within 30 minutes. Even my dog like Darrell LOL. Thank you so much and I will…
Really appreciate the service Krane provides. They are responsive and knowledgeable. We picked them after interviewing several others. Jake is the technician who preformed our most recent inspection - super helpful guy. We recommend them.
Great job.
I had Krane install a humidifier and provide maintenance to my furnace. There was a little miscommunication with a part that was needed but once it was brought to Jeff's attention, they rectified the issue right away. Thank you for resolving the issue!
Had great experience with Krane. Furance died over the weekend. I was on wait list at another company. Called Krane Monday morning, they were at my house Monday afternoon. New furance installed on Wednesday. Many thanks to the entire team.
I have used Kranes for our furnace maintenance and ac installation. The customer service is consistently great. I will continue to use and I highly recommend.
Had a new furnace put in due to flame rollout on the previous furnace's heat exchange. They took their time in diagnosing and educating me about my options. We chose a new Bryant furnace and they had it installed the next Monday (original payment was on a Friday). Couldn't be happier with the professionalism and…
Friendly, knowledgeable, and honest
This company is such a pleasure to deal with.
I called them late on a Sunday night and they had a crew to my home early Monday morning. When we decided the issues weren't worth fixing, they had a new furnace installed on Tuesday early afternoon. Couldn't be happier with the service.
My furnace blew up so I called Courtney and had Daniel come out to look at my furnace. The furnace was no long fixable so I had them replace it with a new one. They came out and had it installed before dinner.
I've had Krane to my home several times over the years and they have offered very good service each time. From installation of a new furnace to regular maintenance they are always professional, timely, friendly and reasonably priced. Highly recommend!
Very impressed & satisfied with Krane. They get the job done quickly & are very clean while doing so. We got a new AC & Heating system through them & have been very happy with it. The maintenance guys are great too! Kind & informative.
I am incredibly pleased to recommend Krane Heating and Cooling for their excellent service and fine products! From Jeff who sells and designs the units to meet special needs, Courtney in the office who is always friendly, and to the fantastic workers Bob and Daryl who so thoroughly keep our units in top form, this team is second to none in the business!!!
Very friendly and knowledgeable. Bob is who came out to my house and he is very nice man.. And the girl that called to schedule the appointment Is Super sweet, it was a pleasure speaking with her... I definitely will be calling them on again if I have any heating and cooling needs..
Great, professional and fair On time and service was quick and easy. 10/10 guys
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system installation | 120 | $1.4k–$2.4k |
| HVAC system maintenance | 84 | $104–$417 |
| Install AC | 74 | $1.6k–$3.7k |
| A/C system maintenance | 60 | $78–$353 |
| Installation | 53 | $1.2k–$2.8k |
| Heating system repair | 48 | $158–$731 |
| Install thermostat | 40 | $314–$782 |
| Heating system maintenance | 30 | $54–$278 |
